I am sickened by the lack of compassion and the fact that you can deny a surgery that is needed for quality of life improvement because you think it is not necessary. But what if the shoe was reversed and it was you dealing with the pain, the weakness, he numbness that is getting worse by the day, but because you feel it is not severe it is not necessary. What constitutes severe? The more I deteriorate the more immobile I become. Not being able to stand for more than 10 minutes, or sit for more the 10 minutes or walk any distance except really to the bathroom I just don't understand how you think this is humane. You would think that you would want to help your members improve their quality of life instead of just pushing drugs upon drugs upon drugs in people. I am so deeply saddened by the lack of integrity, the lack of care and lack of compassion. Especially after years and years of dealing with this, years and years of physical therapy that has not been effective, failed medial branch blocks, failed radial frequency ablations, failed traction, failed chiropractic care, failed acupuncture. This is just horrible patient care. Let's not forget to mention they are denying my ambien for sleep that I have been on for quite some time. I have tried numerous other sleep medications that don't work. I pray that they never need care and if they do it gets denied as well read more