I visited Super Clean Tunnel Wash expecting a quick, thorough clean, but the outcome was…read moredisappointing from the start. The entrance signage was confusing, and the pricing tiers weren't clearly explained, which made it hard to know what I was paying for versus what I was actually getting. The line management was chaotic. Cars were stacking up with no staff directing traffic, so people were cutting in and others were backing up into the street. It felt unsafe and disorganized, which is not what you want when you're trapped in a narrow lane. At the pay kiosk, the screen lagged and the options weren't clear. I selected a mid-tier wash that supposedly included a wheel scrub and spot-free rinse, but the receipt didn't list those features, and there was no attendant around to verify or adjust anything. Inside the tunnel, several brushes didn't seem to make proper contact with my car, especially along the lower panels and rear hatch. The pre-soak was brief, and the wheel cleaner barely sprayed the passenger side, which defeats the purpose of a premium add-on. By the time I exited, the car was still visibly dirty. There were soap residue streaks on the windows, bug splatter on the front bumper, and a dusty film left on the rear. The wheels looked untouched, and the tires had uneven shine like the applicator skipped sections. The vacuums and self-serve area didn't make up for it. Several vacuum stations had weak suction, a few hoses were torn, and trash bins were overflowing. The microfiber towels were either out of stock or damp and grimy, which is not sanitary. Customer service was the most frustrating part. I tried to find someone to ask about a rewash guarantee, but the lone attendant seemed rushed and dismissive. I was told to "go through again if you want," but the line was long and no one offered a code or any assistance. For the price, the value just isn't there. I can get a better wash at smaller, locally run places where the equipment is maintained and staff actually check results. Paying extra for "spot-free" and "wheel scrub" means nothing if those steps aren't performed properly. Facilities upkeep needs serious attention. The lot had puddles and slick spots, the mat cleaners were out of order, and several signs were faded or peeling. These details add up and reflect a lack of care in the overall operation. I won't be returning based on this visit. If Super Clean Tunnel Wash wants to earn back customers, they need clearer pricing, working equipment, attentive staff, and a straightforward rewash policy that's actually honored. Until then, I can't recommend this location.

Excellent pre-service before we even got into the car wash. The price is well worth it.read more

This is a great car wash. Large bays, you can close the doors, clean and lots of options. I had to…read morewash truck after spending week at a ranch in the rain in Montana. Looked a several car washes but they were terrible or broke down. Hats off to the owner! I wish there was one like this in Salt Lake.

We come here often to wash our company trucks. Its always been a good, clean place to go.read more

If you want a good self-serve car wash in Rapid City, look no further. Worked well and has HOT…read morewater.

Excellent self serve car wash - clean a great hot pressure, good supply on soaps. Fair pricingread more

For those using the self wash stations Beware!, they put blue dye in their soap brush chemicals…read more Since the brush hose leaked out about as much that came through the end It not only dyed my hands blue but my $80 pair of pants! Great waste of money and time. They also overcharge, $18 for 10 minutes!

Good car wash except for the dye that they use in the brush soap got all over my hands from the…read moreleaky hose and dyed my hands blue/green for days. Like really bad. Very unnecessary. Also the spot free rinse was not working.

One of the worst carwashes of all time, DO NOT RECOMMEND, Barely even sprayed the carread more

Terrible car wash..worse management. Went there when in rapid city on family visit wanting bugs n…read morestuff cleaned. Only option was a $20 spray wash w an additional $2 for bugs ... in sd during BUG season. Management had a invisible log chain accross apparent driveway entry into wash area which took paint and clear coat off hood up to windshield areas. Repair bids starting at over $450. 'Manager' lawyer student arguing dood spent over an hour accusing me of bad driving even though the problem was negligent use of non signage and virtually invisible log chain below eyesight level accross driveway into main car wash area. No doubt I'll have to eat the damages but hopefully others might be warned to choose another option in the city that gives a crap about safety on property and customer relations better than the self serving manager-lawStudent I had to deal with Customers BEWARE!!

Worst car wash ever, got the ultimate $9, still has dirt I can easily wipe away with my finger…read more And soap spots left, ugh!!

Solid fuel, for the right price, and just a little bit extra of a drive…read more If you're visiting the Rapid City area, be it momentarily while passing through or for your annual Sturgis adventure. This area is the place to get fuel for your thirsty vehicle. There are other stations, but this Mobil is the only one I've found that's pretty reasonable when it comes to the pricing of their petrol. The extra mile drive from my residence is worth it. The store is quite high on the cleanliness scale for those that are concerned, and they carry your standard fair. All the road snacks and drinks you know so well are here to help fuel you through your road trip once you've finished topping off your tank. Attached to this station and convenience store is a car wash, and a repair shop. Making this business a viable one stop shop. If you're local and you need moderately priced solid fuel this is your place, and if you're from out of town drive the extra mile. You'll end up saving a pretty penny, and you'll thank yourself in the end.

Zero stars for supposedly being open at 8am instead they opened up at 820am. Also the worker told…read moreme to wait until they finished setting everything up.

Car wash was fine but didn't enjoy the Long con of being straight up LIED to and conned into a…read moremembership. I've gone here on on a couple occasions and the last time I went the guy asked if he could give me his "membership spiel so he wouldn't get in trouble with management" And of course, I said that's fine I had already picked my car wash, so he gave me the membership spiel proceeded by saying for the same price that you're gonna pay for the single membership. You can get the rest of the 30 days for free with no commitment to a membership. So I asked him TWO clarifying questions, first being, so after the 30 days, it won't auto renew and charge my card ? To which he replied "no, it won't". My second question just to double verify was, if I come back through in the next 30 days does that trigger the membership to auto renew? Which he said no it won't, you have to go on make your account, and THEN set up your membership to auto renewal if you want to do that. Seems pretty clear to me... Except to my surprise 30 days later, my membership auto renewed And when I called tidal wave about it and mentioned this whole interaction, they told me "sorry we don't refund for non-usage of a membership" well if I had known I had a membership I would've used it... See the problem here

This is the place to clean your RV. Large stalls and reasonable fees. This is a self serve car…read morewash.

We have a 38' Class A RV, pulling a 10' box trailer. We were able to get all the sides, front and…read morebacks done feeding the meter 3X. Best wash place, wish there were more.

Great, fast, they do a two person prewash, and even hand out dog biscuits, and/or dum-dums for your…read moredog, or child. With a monthly wash package starting at $19, it is a great day way to keep your car ship shape with all the salt on the road!

It saddens me that I'm writing this but here It goes, I have been a Super Clean II customer for…read moreseveral years now ( until now :( )here recently I went through your car wash & was at the end & my passenger side mirror came off!!, as I said I have been a customer for several years & have never had this happen, So needless to say I'M DONE USING YOUR SERVICES & I WILL NOT RECOMMEND Super Clean to any of my friends, & I have canceled my lightening pass & WILL NOT COME BACK, so to end my review/ rant GOOD-BYE Super Clean, Sincerely a VERY UNHAPPY CUSTOMER :( :(