Update (April 14, 2026): I earlier wrote a rather harsh review of this dental clinic after having a…read moreparticularly tense check-up that included a root planing and scaling I didn't ask for. I got a refund after informing the practice that I wasn't informed of this procedure beforehand. Apart from this, Doctor Seri's advice to use my custom-made mouth guard turned out to be very helpful--she kept forgetting that I already had one and was suggesting that they make one for me, but she allowed herself to be corrected when I told her I had one already. I also took offense to some things the hygienist said, even if she was comforting at times and gave me very helpful suggestions for home care. She even told me "you don't have a bad mouth" which relieved my anxieties. All in all, it's an okay clinic but a little big.

Rivertown Dental is truly an exceptional place for dental care. The team takes great care to…read moreexplain every step of the process--from treatment options to levels of care and pricing--before anything begins. Everyone is warm, attentive, and dedicated to making you feel comfortable, including Mrs. Lisa, Mrs. Rhonda, Mrs. Christina, and the entire staff of wonderful ladies. Dr. O'Neil has provided outstanding care for both my husband and me, and every visit has been a positive experience. My children and extended family also come here, and we all genuinely love this practice. I highly recommend Rivertown Dental to anyone seeking quality, compassionate dental care.

I have been a loyal patient since Dr Smith started practicing here in 2003. We love him and his…read morestaff. Sissy is the greatest hygienist! She is the original OG. Dr Smith is very attentive when problems rear their ugly heads and he takes care them immediately. You cannot go wrong choosing this as your dental practice!

I have been going to Dr Smit's for a few years. He is a outstanding person he's very caring. He…read moreexplained everything that needs to be done. Dr. Smith makes you feel very comfortable he has done outstanding work on my teeth. His office staff is very friendly and is office is very clean.

I've been going to Dr. Denamur for about six years now, since we settled in Columbus. He was my…read morewife's dentist when she lived here before, and is the only dentist she will see. The admin staff is friendly and I have never had to wait more than 15 minutes before being seen. The dental technicians are friendly and they do a great job without pain, so that is a huge plus. Dr. Denamur is always friendly and smiling every time I see him. They accept the Tricare retiree dental, so that is another good plus in their favor.

I was seeing this dentist, and I was scheduled for a cleaning, in which the day of my appoint they…read morewould not clean my teeth because I owed a bill from xrays that were taken of my daughter from her first visit with them, I then paid the bill and the were scheduling a cleaning that was 6 months out they could not get me in, I then found another dentist that got me in that week, I request to pick up my dental records and took them to the new dentist that was great, but the new dentist was more up to date and did new x-rays and said if the insurance didn't pay they would right them off. my new x-rays showed where I needed 12 filings, I am like I go every 6 months for cleaning, I then told them I had given my old x-rays when I came in they then should me where they also were on the old x-rays from this dentist and were never brought to my attention nor taken care of. I would never recommend this dentist to anyone.

DO NOT TAKE YOUR KIDS HERE!!!…read more I took my two daughters to this clinic and unfortunately had a very disappointing experience. Our appointment was scheduled for 4:00 PM, and we were instructed to arrive 15 minutes early. We arrived at 3:45 PM as requested, yet we were not seen until 5:00 PM. However, I'm certain that if we had arrived even a few minutes after 4:00 PM, our appointment would have been canceled. To make matters worse, my daughter suffers from allergies. The staff told us they would not see her because of her allergies and requested a doctor's note. I provided the doctor's note, but then they told us it was too late and that they were about to close. After making us wait that long, that response was unacceptable. The staff was extremely rude and dismissive throughout the process. As a parent, I expect professionalism, clear communication, and basic courtesy -- especially at a children's dental office. Based on this experience, I will definitely be looking for another dentist.

Same experience, unprofessional smartass customer service for all three of my kids. Cancelled for…read moreall three, now looking for another dental clinic. Will not recommend to anyone.

Dr. Carpenter and his entire staff are AWESOME! Dr. Carpenter has been my & my husband's dentist…read morefor a decade. He and his staff always provide great dental care with a warmth and friendliness that's so important in a dentist office. His entire staff puts the patients at ease. Dr. Carpenter is highly skilled, knowledgeable and has always fixed our dental problems. We couldn't ask for a better dentist!

Robert has been my dentist for 20 years and will be my dentist for as long as he continues to…read morepractice dentistry. He is an excellent dentist and is very concerned about the patient's comfort. Even when my insurance has changed, I've stayed with him and will continue to do so. Kenny Comeaux-Columbus, GA

Very poor service. If your not seen there every 6 months they don't consider you a regular patient,…read moreand will refuse to help you even in an emergency by telling you to go elsewhere. Doesn't carry the same ethics that Dr. McLauren did- SO SAD!

I normally don't leave public reviews, but I felt this situation warranted transparency…read more I recently received a series of hostile and profanity-filled text messages from Dr. Scott McLaurin, the owner of Columbus Family Dentistry. Regardless of the circumstances surrounding the conversation, the tone and language used were extremely aggressive and unprofessional. Healthcare professionals are held to a high standard of conduct, both in and out of the office. Seeing communication like this from the owner of a medical practice was surprising and concerning. I am sharing screenshots of the messages so readers can evaluate the interaction for themselves. Professionalism and composure matter when patients choose who to trust with their care.