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Jack Metzer Auto Group

2.0 (8 reviews)
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Kaiser Bros. Chrysler Dodge Jeep Ram of Danville - 2015 Durango Citadel

Kaiser Bros. Chrysler Dodge Jeep Ram of Danville

(11 reviews)

***Caution Service Department, Avoid***…read more We have a van that has always been taken care of on normal scheduled visits to BZ in Lewisburg. We live closer to Fairfield so started taking the car there for service. I'm posting reviews for everyone so they don't get ripped off. I will also be filing with the better business bureau and contacting Doge direct. Our van is driven from Danville to Bloom once a day and during the school year and not much during the summer. Here's a breakdown. We had explained that we don't want to dump a bunch of money into the vehicle, but every time we get it fixed, it's a new problem. I feel like they're ripping people off or they don't know what they're doing. 03/28/18. Check engine light. Replaced a bunch of spark plugs, 4 injectors and coil, heater hose assembly. Total cost $1,060.45 04/09/18. Check engine light back on. Charge to hook up to system $39.95. Stated that this is totally separate from previous repair a week prior. 04/17/18. Fuel pump seal and housing leaking. Van needed a new fuel tank assembly. Total cost $1609.85 12/03/18. Check engine light on again, van makes a loud noise over 30mph sometimes. Couldn't get us in for awhile, so we left the van there for 2 weeks until they could look at it on 12/18/18. They stated they couldn't find anything wrong. 07/25/19 Check engine light. Couldn't get us in for awhile, so we left the van there while going on vacation. They said the noise from a previous check in December was due to the tires, although the noise went away after they did something to the transmission this repair. They stated the engine light was from the transmission and it needed replacement of trans filter flushing cooler and solenoid range sensor. Total cost $1346.20 08/17/19 Picked the vehicle up from the July repair and the next day 08/18/19, check engine light is back on. 09/19/19. Brought the van back in. They worked on it for 15 minutes and charged us almost $40, even after telling the manager we shouldn't have to pay the $40 and they said it's a separate issue. Now this time they want $2940 for a catalytic converter. Enough is Enough.

So after many months of searching for a new truck and watching so called sales and incentives, I've…read morelearned something about Fairfield. Their website is very deceiving on pricing. Home page has a listing for 34k for a vehicle. You click on the more details and the price goes up over 4.5k. Also over the course of 3 months they advertised many sales but the price never changed. All they did is change the discount name. It was Fairfield discount in Nov, then Employee pricing in Dec, and now again Fairfield discount. The price never changed. When I questioned this when I was there, they disagreed but the website doesn't lie about what they've done with the discount name. They should also tell you upfront that most people will not qualify for the 4.5k in rebates that they use to reduce the price on the home page. When you talk price they try and convince you that 0% interest makes up for the price. That's should have nothing to do with the price of the vehicle wether I pay 0% or 5% tell me the price of the vehicle. Very few people really like buying a new vehicle, but I hate what is deceptive advertising to get people in the door. I bet if I watched this vehicle another couple months the discount name will change but the price will stay realistically the same. Pay attention to the price over time. Don't be enticed by the, "what would you like your payment to be". Also salesman was definitely not very experienced at selling vehicles. Just seemed very nervous not sure of what to say. A day after our visit he sent an awkward misspelled text asking if we were done with his services. Definitely. It just seemed extremely odd. The other area dealers I've been looking at are much more upfront with their pricing. Would definitely compare pricing in the area before I would go with Fairfield.

Hawkins Chevrolet

Hawkins Chevrolet

(14 reviews)

This review is for the "service" that my grandmother received recently at Hawkins Service Center…read moreand the interaction with ther Service Manager, Chris. For the 2nd year in a row, they found an "issue" that apparently HAD to be repaired before passing the annual inspection on her Cruze. Last year, it was a leaky valve cover. $300 later, and they passed the inspection. Part was less than $10 at any online retailer, which makes over 1.5 hours of labor at their $155/hr rate. Highly suspicious. This year, they call her with an $875 bill for a leaking oil filter housing gasket, which they stated had to be completely replaced. This part was between $65-130 online, so... 4 hours of labor? Brah. She has been a faithful Chevrolet owner since the 60's. I remember her bringing home a 1985-ish Chevrolet Celebrity in the worst green color imaginable. that car ran forever. Treating long standing customers with high pressure sales in a repair environment, trying to convince them that there is no alternative is terrible, and on about the same level as those that scam the elderly online and over the phone. I'm glad that I happened to have been home visiting when this happened to send her to an actual reputable garage to get it looked at. Remember that there are other dealers that have the make or model you want, and that can do whatever service you need. Shop around and stay away from these rip-off artists.

My husband & I bought 2026 Equinox and couldn't be happier with the attention & service we received…read morefrom our salesman, Luke Adzema. He went above & beyond making sure all our questions were answered! Thank you, Luke!

Alexander Family Buick GMC

Alexander Family Buick GMC

(11 reviews)

I called a week ago to make an appointment for an oil change and tire rotation. They scheduled me…read morefor the next week At 9 AM. I showed up 10 minutes early for my appointment. The gentleman of the counter stated that my appointment is not until 10 AM. All was OK because they said they could get me in immediately. An hour after I showed up, they came to me and showed me a possible bill for almost $1300 for everything that my car needed. I stated that I only wanted an oil change and tire rotation. Another 30 minutes goes by and I have to ask if my vehicle is almost done, The gentleman at the counter states that my vehicle should be done soon. After almost 2 hours there, my vehicle is finally done, and I'm ready to leave. I then get in my vehicle and they couldn't even replace the sticker or update my oil life in my vehicle. I went back in and informed them of this. The lady behind the counter (not a technician) comes out after writing the new miles on the sticker, peels the old sticker off and replaces it. All I wanted was an oil change and tire rotation. 2 hours. 2 HOURS!!!! Place looks great. Service doesn't come close. Also, maybe tell the gentleman behind the counter to correct his attitude. I won't be back.

Wish I could leave a zero. I found a new car on their website that we have been looking for…read more Spoke with "Jess" who said it was still available. Scheduled and appointment to look at the vehicle as we had to drive 2 hours to get there. I was told to meet "Nate" when I got there. I called before leaving to verify the vehicle was still there and the exact location. When arriving two hours later, I walked in the store and asked for Nate. Nate wasn't there. I told the guy that greeted me why I was there and he had no clue what I was talking about. After an hour of searching and phone calls the manager finally had to admit the car was not at that location but another location and was sold. So I'm busy calculating the time(6 Hrs) mileage(214), and expenses($65 at Applebee's to soothe my wife)I incurred for the incompetence of a unprofessional "Family owned" business.

W & L Subaru Collision Center

W & L Subaru Collision Center

(11 reviews)

W & L Collision Center…read more I want to start by saying from start to finish, I highly recommend W & L collision Centering Shamokin Dam, PA! My 2002 Acura was hit & run in a parking lot. I was devastated as I love this car and it's been nothing but wonderful to me with 220,000 miles on it with never any major mechanical repairs, just basic maintenance. I am not able to buy another car at this point in my life so after reading all the 5* recommendations for W & L Collision Center, I knew I was going to the right place. Although there was not extensive obvious front end damage, I was hesitant to drive it not knowing, and had it towed to them 1/10. Because of the year and moke of the car, parts had to be ordered and they were clear that it would take some time. Understood. Rusty, Sean and the office were friendly, professional and very clear and consistent in communicating with me. Once work began on the car on 1/25 I received a message. And then on 1/29 another automated message telling me that it would be ready approximately 2/13. On 1/30 the car was ready! They went above and beyond to deliver the car to me the next day as I had no means to pick it up. My car looks fantastic...Almost like new. Additionally, they waxed and polished it and cleaned the interior which was totally unexpected, and so very much appreciated. Should I ever need any collision work done in the future, I absolutely will drive from wherever to take it to W & L Collision Center and I suggest you do the same.

I won't go anywhere else! The staff is so accommodating and quality service! They do wonderful work…read moreand are hands down the best service station I have ever used !

Hawkins Collision Center - Store front of Danville Collision Center

Hawkins Collision Center

(3 reviews)

great people that do quality body work, would recommend to anyone. If you or your family is in need…read moreof auto body repairs this is your place!

We contacted Hawkins collision center for repairs on our SUV from deer accident. I will say that…read morethe repairs were done and the job was great, but dealing with the repair process was a nightmare! It took 5 weeks before they could even get the car in for repair and before they did I called to see if they could rush the process early. The service lady I spoke with was very rude and very matter of factory stated that she told my wife up front that it would take 5 weeks. We couldn't drive the car because the hood would not close and we couldn't really drive it anywhere else, so basically we were stuck...not only did she tell me this but she also stated that because they had already ordered the parts for the job (even though it would be 5 weeks), that if we tried to take the vehicle somewhere else that we had to pay for those parts before our vehicle would be released to us! I called our insurance company and told him what happened and he tried to be a mediator but was also treated very rudely. Our insurance company would only cover 3 weeks of car rental, so we were stuck! I am astonished that a business would be allowed to operate by holding a customers vehicle hostage. Needless to say, I will NEVER use Hawkins again and to top it off they continue to bill our insurance company for additional things!

George Automotive Services - Danville - Determination and Persistence will get you there. How bad do you want it?!!

George Automotive Services - Danville

(23 reviews)

I drove to work one day and found that my brakes were hardly working. After getting to work and…read morecompleting responsibilities, I toon the vehicle to George's automotive in a pinch. Found out that the front caliper and the piston were shot and I lost all of my brake fluid. These guys put me in, performed an inspection w a quote, and completed the job within 6-7 hrs. I'm not a car guy but I put the repair and inspection information into an LLM and it stated that it was a bit pricey but a super convenient time frame. These folks were friendly and had available coffee. As somebody that came to the garage in a pinch, I'm satisfied with their work.

At first, we were very satisfied by the friendly receptionist and how she kept us posted and…read moreupdated with what was happening. All we needed was ONE job, turned into others. Which was okay because I had gotten approved with SNAP Finance. The total cost is about $2,000 and some change. Not bad, we can afford the payments. After getting the estimates, the next day, we get a call. We need a new transmission! Another $7,000 OR $8,000 and change!?! The car has been to Hawkins. They looked over the whole vehicle, NOTHING about needing a new transmission, JUST TRANSMISSION fluid!! So, NOW our car can't go over 15mph. People WARNED me about George's. We will never go there again! They did something to my transmission and we will be calling Hawkins and asking them if they noticed anything wrong with the transmission. I won't ever recommend this garage to anyone! There are OTHERS that accept SNAP FINANCE. Unless you want to get screwed over with your car, go to George's, they'll have you drain your bank account easily! SO MAD!!!!! I wouldn't even give them one star but can't post this unless I do.

Jack Metzer Auto Group - autorepair - Updated May 2026

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