The reason a patient has to often wait for the appointment is that Dr. Dobies is one of the…read morevanishing sort ! HE TAKE HIS TIME when necessary : An hour for my first visit. In a later visit he is the one to send me to an oncologist early enough, to I believe, save my life. My only regret is that the group he belongs to does not accept my health insurance anymore. But if a serious ailment comes to me, I will go to him and gladly pay for my own pocket . It amazes me me how we wait an hour without complaining to get sited at a restaurant; and that's WITH a reservation !

what a wonderful cardiologist and a super staff!!! dr…read more dobies....faina.....christie.....tracy----these individuals are so worthy of the praise that they receive!!!!! i am extremely thrilled and satisfied with the treatment that i receive!!!! i would not even consider going elsewhere for my treatment!!!!!! so very professional....so very compassionate......so very personable!!!!!

I really liked Angelyn Sorgen. She listened. She seemed to care. She didn't rush through the…read moreappointment. My appointment was at Express Urgent Care in Palatka. She sent me to have imaging done the very next morning and, actually while I'm typing this out, she just called to give me some results. I now have medication ready for me at a local Walgreens. I am thankful for her persistence and her willingness to give a quick follow up! See her again in a couple days!

this Group of dr's, rnp's, and doctors are the best yo will find around here…read more Dr Milanick, George and at the time Greg, I considered my angels of mercy. now the have grown and they are still hiring the cream of the crop. I love you guys, and don't forget the trauma room should have my name over it by now! Jonathan "jon" B.

I have been going here for many years and have always had excellent service…read more I walked in with a strained foot 20 minutes before they were closing at 8 pm. I was received with a warm welcome and exceptional service from Ana at the Front desk. Everybody was very caring, accommodating and pleasant. Thank you. I will recommend it in the future.

I've been to this urgent care quite a few times and have always received good service, but my most…read morerecent visit was an entirely different experience. I came in feeling absolutely terrible, with a fever, severe chills, body aches, and weakness. After checking in, I was taken back almost immediately and seated in an examination room, where I waited over 20 minutes before a nurse came in to check my vitals. Okay, whatever, no big deal. After that, I waited another 20 minutes before the doctor came in, examined me, and left. Another 30 minutes passed before anyone returned to perform two swab tests. I then waited another 30 minutes for my results, which came back negative for both tests and they didn't test for anything else, I was then told someone would come get me when I was ready to leave. After waiting another 20 minutes with no updates, I finally got impatient and walked out of the examination room myself, only to find the staff sitting at their desks. When I asked what was going on, I was actually told that they had forgotten I was still back there! I had been there for two whole hours, feeling worse than I had felt in a very long time, and had to leave my examination room just to remind the staff that I was still waiting. To make matters worse, I was sent home without a clear diagnosis or a proper explanation of why I was prescribed the medications I received, other than being told, "You've had it before, so it'll work." I understand that urgent care facilities can get busy and that patients sometimes have to wait. However, being left alone for extended periods without updates and then being told that the staff had forgotten about me is completely unacceptable. Not to mention, there was only one other patient in the building, who arrived after me and left before I did. I've had good experiences here in the past, which makes this visit even more disappointing. I came in because I was genuinely sick and needed medical attention, not to spend two hours waiting in a room only to be forgotten about and still have to pay for the service. I don't expect to be seen immediately, and I understand that medical staff have other responsibilities. However, I do expect to be treated with basic consideration, kept informed about my care, and not completely forgotten in an examination room. Completely unacceptable! Is this really how you treat patients who come to you for help when they're sick?