I highly recommend ordering on the Jack in the Box app for really good deals! Food is usually ready within ten minutes of the time you submit your order online unless it's very busy. The lines do get long at the drive through especially for lunch and dinner. My to go orders are fresh and the staff hook it up with the condiments. You have to ask them. Staff are always friendly and welcoming. The restaurant is clean, decent size with plenty of parking. This location is near by other businesses. Bathroom for customers. read more

See all

Friendly staff Lots of homeless Food typical of Jack in the box Takes Apple Pay Lots of parking read more

This place continues to fail to hit the mark. I have good occasions here but I also get bad ones. Today I ordered a breakfast jack and they forgot to put my ham inside. How hard is it to get an order right? And food service wants to get paid $20/hr?? I would've put 2 stars but I added 1 more star because they were nice people. read more

Jack in the Box - Really just egg and cheese? I'm missing my ham - Fast Food Near Me - San Diego, California

The girl in the drive thru rushed me to order first of all then when we got home and ate our food was cold as hell and we live 3 minutes away this is SO NOT OKAY ! I didn't get a receipt because it was 2 in the morning but best believe ill be making a complaint tomorrow read more

Fast food places so underrated for the smallest infraction. Another great JIB location. My order came out perfect.

I was very anxious about my exam for work and wanted to get a coffee before my exam and the guy working in the morning was so kind and made me feel so happy and I ended up getting a 100% and I think it was truly his spirit that gave me confidence! Amazing worker! He was an older gentleman ! read more

Today, I went through the drive-thru at the Jack in the Box in Mission Valley. I ordered a breakfast combo with a sweet tea, instead of coffee. When I ordered my food and drink, I was not told the tea would be $1.00 extra. The employee should have told me about the extra charge when I ordered my food. Sweet tea should not cost more than coffee. The employee at the window did not tell me about the extra charge either. He just gave me my total. It was too much, so I asked him why and he said, it is because I ordered sweet tea instead of coffee. I had to ask for my receipt too. I wonder how many people they overcharge and not tell them. Also, it took them a while before they gave my food to me and I had to ask for my tea too. This place used to be good, but not anymore. I won't be back. read more

This is a great Jack-in-the-Box, always so friendly and respectful and good quality food. Highly recommend.

This is my favorite location to go to; especially after work! I work in food & beverage so I take customer service seriously. Whenever I come here I'm always greeted kindly. I'm not sure what the girls names are that work the late night shift (usually around midnight) but they're always extremely friendly and make my night! They even remember me every time after I accidentally called the egg roll a "spring roll" we all joke about it now! Highly recommend visiting! read more

I had a horrible experience at this Jack in the Box location and I'm extremely upset. I stopped in for a quick meal after shopping at Nordstrom and when I opened my burger I found a hair in it. It completely ruined my appetite and made me feel sick. The restaurant was dirty the environment felt unsafe and the staff were incredibly unprofessional even speaking about me like I couldn't understand English. When I asked for a refund they refused and offered to remake the burger instead. One of the employees in particular was rude dismissive and acted like she ran the place. I work in federal law enforcement and I don't take customer service lightly. This situation was unacceptable and needs to be addressed immediately. read more

Always great customer service, quick preparation, and clean. Always met with short wait times and a smile. Quality food selections. I would come here again and again. Jack in the Box is the place to be. read more

I really enjoy this location. I find the food to be flavorful and the staff to be kind & accommodating. Michael always goes above and beyond, especially making my special requested item which is a burrito with eggs, melted cheese, and hashbrowns. I find the tortilla to always be fresh, warm, soft & flavorful. The hashbrowns to be warm, fluffy & crispy. The eggs to be creamy, fluffy and delightful and the cheese to be nice and melty. Thank you Michael for always remembering my order, getting it right & being kind & patient with me. Thank you to all the staff for making this location clean and a nice experience. read more

krystal and linda helped us out tonight and they were amazing !!! super friendly and amazing customer service !!!

We went there at 7:29 this evening and were attended by the rudest guy. So many people working there, but we were attended by someone that was just absolutely rude. Usually, they are so nice over here. Hopefully, he can learn some manners. It's not great when my husband is the one saying thank you to employee and not getting any response. Very disappointing. read more

My visit is always welcome! For military- they give you 0% off your total bill! Very clean, quiet, close to freeways, professional and always smiling.staff... my meal was serve hot!- that's my coffee and sandwich! It's a Veteran owned Jack in the Box! read more

See all

Awesome friendly staff clean tables food prepared and served hot. Meal tasted great thank you! read more

Jack in the Box - Great breakfast Supreme Croissant Combo - Fast Food Near Me - San Diego, California

Very friendly staff. We were on vacation and we stopped by for breakfast. Michael took our order and he was so polite. The food was delicious. While in the area, stop by this Jack In the Box, not only was our order correct by the friendly staff made our experience that much better. read more

Crack in the Box! I stopped in this Jack in the Box for a quick breakfast. I had a couple of supreme croissant breakfast sandwiches and cup of coffee. The breakfast croissants were good. The egg was well cooked and the ham and bacon were simple yet tasty. The croissant should of been warmer than they were, but good enough. They were a decent deal receiving two for $4. It was early in the morning, so the staff members were not very up beat, but they were friendly enough. read more

See all

Guys please check your bags to always double check. I got charged $30 and only got half of my food while they were telling me what I got. No recipe to even go back, smh what a waste of money. read more

I stopped in here for lunch. They had a little line going on but it was not as long as their competition across the street. It was one reason why I stopped here plus for some reason I really like their tacos. For some reason, I have a real fascination with their tacos. Their taco sauce goes really good with it. I tried a non Jack in the Box hot sauce with their taco because it was all I had available at the time. It did not go well with it, so stick to their own hot sauce. Staff was quick and efficient. Order was correct and they gave me hot sauce. I forgot what the inside of a fast food restaurant looks like. Like everyone else, it's eat in our car or when we get back home or to the office. read more

I have been going to JITB MV for years. I love their iced tea. I went through the drive thru and attempted to hand the person providing service at the window cash, he wouldn't accept it ... random act of kindess. And it's not that I look like I need a handout! read more

Recently, I went to this Jack-in-the-Box and it was one of my to go Jack-in-the-Box for today. I don't know that app to order how to glitch and put the pick up location on this location because yesterday I did an order from here so I wasn't another location they told me that no the location was in another place so I called this Jack-in-the-Box to see if they can cancel the order because that's what the other location told me to do and what do I get they hang up on me and they did the order complete like if they already gave it to me so I drove for 15 minutes and when I got there, they were surprise I went to pick up my order. They didn't even had it on the system and they had to ask me what it was, very disappointing. I'm not coming to this location again. read more

I ordered food through the app and messed up on my order and not only did Susana not make me feel bad for it, but she helped corrected it and really helped me out! Susana is the definition of great customer service and from my short interaction with her, I could tell she is a great value to Jack in the Box and will make sure you leave happy! Thank you Susana! read more

asked for a bbq clucker deluxe this one was not great the first time I came to this location and tried this it was spot on i don't know what's going on with the afternoon shifters So dry barely even sauce in it read more

Jack in the Box - Barely sauce splashed what's so ever - Fast Food Near Me - San Diego, California

Above average Jack in the box location. Gm food quality and order accuracy is always good. Service can be a little slow with counter pickup, but isn't terrible. read more

Chicken SandwichWonderfully convenient, middle of the night surprisingly good quality, fast food is rendered even better when the drive through is in the capable hands of Linda. My favorites are sourdough chicken, meet lovers burrito, and the 2 tacos. I almost always get 1 of those 3, and my food never disappoints. read more

I ordered spicy chicken strips and I got spicy chicken strips. Food and everything is excellent, great location, everyone seemed nice... The drive thru has an optimal amount of customers... I see potential in this location... read more

Ordered #2 buttery jack combo. Not sure what type of meat this is or if it's meat nastiest crap ever tasted. Dog turned up his nose. Fries were rock hard. Seriously. I called to complain nasty stuff. Will take back tomorrow for a refund. And no thanks don't want anything else but my money NO FOOD. Nasty after taste feels throw up. Will never step inside another Jack. read more

Jack in the Box - Nasty mystery meat!! Lost my business - Fast Food Near Me - San Diego, California

Damn I don't know if I should even go threw with this review but so disappointed I have to. This place sucks absolutely everything about it. The staff is incompetent with the average IQ of about a first grader three cars in line only and they still manage to mess up my order. if I could, I would give a no store fire everyone in this establishment and get new people. read more

Absolutely the best service i received from one of the Jack chains I've visited so far. Ordered chicken sandwich & ultimate cheese combo. As soon as i got to the window i was received with a smile & an apology for waiting too long in the line. Unfortunately there was an incident where one of my food bags fell to the floor. I politely asked if they would like me to park out front so i wouldn't hold back the line. Cashier said it wasn't necessary & was very professional about the mistake. Jack has been one of my favorite restaurants so far. But to think i would receive this level of costumer service in San Diego. Did not get the name of cashier but it was around 5:30pm Friday & after reading this review she will probably recognize the incident Valuable employee read more

I love how clean this Jack-in-the-Box is. I absolutely love the extend of customer service they have provided. My son stops here on lunchtime and he's always telling me that he's always greeted with a smile. I want to give kudos to Beto and Jay Cee for always having a smile behind their mask. YOU guys and the rest of the Team are the best!!! -Rosie read more

This was my first visit to this location. Overall, it was a quick and reasonably priced option for solid fast food. The portions were good for 2 burgers, 2 fries, and a drink for $20. The service was fine and the ambiance was as expected. We went with two classic buttery jacks. The food came out hot and fast. We struggled to find tables that were open or clean. The food was above McDonald's quality, but still fast food. The tangy sauce on the burgers was interesting- not bad, just unexpected. I would probably go with one of their bacon laden burgers the next time. Overall, it hit the spot for a quick and greasy meal! read more

I was here last night picking up some orders and when he said another name not the one i was picking up he just got mad and thru something in the floor i dont think doing something like that will solve the problem i wouldnt have mind moving a side and wait for the order if it was not ready just for this person you need to control yourself cant do that infront of customers ... wait time was ridiculous ive waited in other jack in the box places and didnt took as long as i took here read more

Lady who worked the drive true on may 11th 2022 at 915 has a big attitude. She made faces as if they are annoyed that all I wanted was ketchup. read more

Had breakfast twice so far and it was very good. Service was quick and the food was consistent. read more

I go here all the time for just a Diet Coke, and Michael is usually at the drive through and he is always so kind, and gives excellent customer service, he continues to make it my go-to place in Mission Valley for my favorite drink. Thank you so much for the continued exceptional service and attitude! read more

I ordered through Door Dash and there wasn't an option to add taco sauce so I called them not thinking anyone would answer but a girl answered right away and was super nice and quickly made sure hot sauce was in my order! I take hot sauce very seriously so I appreciated how helpful and nice she was about it. read more

Jack in the Box - Fast Food Near Me - San Diego, California

I used to come here all the time, but not after today. I don't know if the drive through people were having a bad day, but I ordered a supreme croissant and a large sprite. They asked if I wanted hash browns as well, & before I was finished saying "no thank you", she cut me off and said pull forward. The man who handed my food to me seemed irritated. He went to hand me my receipt and and I shook my head no and said, " just the drink" which they had not given to me yet. He shoved the receipt at me and said, "you don't want your receipt?" I again said "no just the drink". Another woman handed the drink to him and then to me and said "sorry, that's my fault". I said, "it's ok". I could see they were busy so I understood, but as I pulled away she said "you're lucky you got fries!". I went inside and gave them back the fries. I told them, I don't know what the problem was but it was rude and I didn't do anything to get that reaction. Maybe take a break or something. read more

Fast and friendly service, both inside the lobby and in the drive thru. They haven't messed up on any of my orders which is a great sign for fast food. I would recommend this jack in the box to anyone in the mission valley area. I only come here in the morning for breakfast time or around 5pm and each time there was not a long line. read more

Jack in the Box - Bacon insider and curly fries. - Fast Food Near Me - San Diego, California

I have eaten at this JIB #3021 off and on the last three years.This JIB Has always gotten my order correct I appreciate the awesome customer service from A-Z .five plus stars for Carrisa and her staff . Keep up the excellent work. read more