First off, I do have to say I love the sourdough jacks. Have since the beginning. The only reason I deviated from them back like 35 years ago, they had a chicken bacon cheddar sandwich that just was amazing. I ate one probably every day. I just bought a sourdough jack and it was nine dollars with tax. I added an extra petty for a dollar tip and the total was $10.06. For a double burger at Jack-in-the-Box. Not exceptionally large. Good flavor, but I don't know how we can sustain these prices. It's not just check in the box double quarter pounder at McDonald's is $10 also. I really just shouldn't have bought this. $10 for a double burger it's just too much for me read more

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Awful experience. Loud music no service lack of intensity in customer service and only have real interest in the drive-through and even if you come to the drive-through, the service is lack awful read more

I didn't care for the mini or regular tacos. The burgers and egg rolls have always been good. read more

Jack in the Box - The Munchies! - Burgers Near Me - Reno, Nevada

We ordered a JR size of the Sirloin Bacon Burger with fries and a drink, And a fish sandwich. Fish coating tasted pasty. We received the bigger size----too much food. The price of course was higher and the bacon burger combination was not a good mix, the bacon tasted strange. We will not be back. Too much money for a yucky lunch for 2 seniors. read more

Asked for well done egg rolls and they were hot crunchy and tasty. Love the new sriracha garlic sauce they came with. And of course love the coke zero products they have available especially the sprite zero grape!!The place looked clean and service was great and speedy. read more

Jack in the Box - Egg rolls with new garlic sauce - Burgers Near Me - Reno, Nevada

What could need improved quality of food. To order a 3$ chicken sandwich and it being hard as rock sucks. This was not all I order I spent a good 50$ on food to get my breakfast sandwich thrown in bag so yea my sandwich was sideways half separated. Egg rolls tossed it's just like wth. I spend that much and get that kind service. Please next time do better. Only plus side of them is they are open late. read more

when today to get southwest grilled chicken salad! end up tossing the thing in the garbage can! chicken iced over like wtf!!! like they just put the grilled chicken over salad and freezed it over for days!!! read more

I ordered a large curly fry, and they filled the container with regular fries that were limp and pretty stale and then placed some curly fries on top to look like it was correct. Like what????? read more

I have had a couple issues here always at night and always the white kids who work there and I myself am white. They're disrespectful, rude, rushing out soggy and super greasy food and when you call to tell them they argue and deny it . So I spend 40 to 30 dollars every night besides Monday night and Wed nights thats 200 a week and 800 a month thats like me paying yall rent. Mostly everyone is very kind but every last white kid there either gets mad they have to remake stuff and kicks stuff over like a child or argues with the customers on the phone. I swore I wasn't gunna come back last time after the kicking incident but the female Hispanic manager convinced me and has always taken care of me so I returned. Tonight though was a nightmare of attitude and soggy food and disrespectful teens. Not everyone wants free food sometimes yall screw up and thats ok but yall need to fix the issue or resolve the problem not hire rude karens. read more

Ordered their milk tea boba for the first time today. the milk tea tastes fine, but the boba pearls were so hard I hurt my tooth. I thought no way they're all this hard, so I tried for another. They are all hard. I'm so bummed, I love boba. read more

We ordered delivery for a 7 person family, we didn't receive our fries or egg rolls that were ordered. When we called they said we had to drive down to the store to get either a refund or the rest of our food, we didn't pay $25 dollars in delivery fees and tip to have to drive down to the store otherwise we would have done that in the first place... We ordered directly from Jacks app so it's not doordash fault read more

None of my Tacos had sauce and they never pick up the o phone and they are 30 minutes away from my location. Very disappointed

Fast food served but not always hot food. Ordered four tacos and they were cold and too hard to eat

OMG, I ordered a chicken sandwich, curly fries and 2 tacos...BARF BARF... It was the grossest fast food I have ever had, the tacos were rubbery, cold and tasted of filthy oil. the curly fries were also gross and had chunks of black fried batter, the chicken sandwich gross as well, I took one bite and tossed everything... Extremely poor quality trash food...GROSS.. read more

These retards mess up orders all the goddam time. I try to give them more chances and still. I get a basic meal that now cost 17 damn dollars and get home to see they gave me a wrong burger. Don't go here read more

I get food here because it's convenient and sometimes I just need fast food. That said over the past few visits their service has gone downhill. I know that Covid is now the go-to excuse for bad service but it's been consistent. I'll keep coming by when I get the itch for some of their onion rings and a burger, or their skanky tacos, but just plan on a wait in the drive thru if you come by. Their dining room is NOT dependable to be open. read more

Quick and convenient spot! While the food here is tasty, it leans towards the greasier side and might not be the healthiest option. Perfect for those on the go seeking a fast fix like a breaded, deep fried chicken sandwich or tacos at an unbeatable price, pretty descent breakfast sandwiches served all hours, and one of the only remaining giant eateries to still do so. Best enjoyed fresh and immediately, this place suits those looking for a quick and budget-friendly bite in a tidy setting with clean restrooms. And of course when time IS of the essence! Plus Jack In The Box is generally open much later into the following am, especially if you're someone that is either a night owl, or just simply works a much later schedule. Great eatery for those that live in Reno, NV, (a 24 hour town for the most part) as many work at gambling casinos, etc. The staff is always very friendly and most certainly efficient, one of the only fast food beaneries to never forget a single part of your order! Thank you Jack In The Box! read more

its nice But the floor is trash Bathroom thash and i has a weird smell the service is good the food good read more

Usually they aren't bad I mean it's fast food so it's not gourmet but tonight 8/28/23 I went there got a ultimate cheeseburger and . I was a chef for 12 years so trust me when I say this. They cooked the Pattie's in the fryer there's was grease running everywhere off the burger the outside of the patty was crispy and it tasted like fryer oil. I couldn't eat it and had to throw it away also the curly fries tonight were stale so I could tell they sat for a while before I got them. read more

This is the worst Jack In the box I ever been. Not only they don't have most of their side menu. @8PM I waited 20minutes so they can tell me they don't have what I want to order. Definitely need a new management. read more

I asked for orange Fanta, the girl hands me a sprite and tells me it looks like a sprite but it's really Fanta I looked at her like what? And she repeated herself... I don't think I fully understood what she was saying since it was the drive thru bit I took one drink and it was not Fanta or sprite it was shit water what is wrong with people?!? ‍‍‍ read more

Jack in the Box - Burgers Near Me - Reno, Nevada

Not only were they incredibly slow, the girl at the window was not at all polite. The food was made terribly as well. I generally don't complain about fast food, but when you charge as much as jack in the box does... come on now. It wouldn't kill you to use words like please and thank you, nor is it too much to ask that the sauce be on the burger, the cheese and toppings too. Not a dry bun, cheese melted to the wrapper cause it was 1/4 slapped on and the crispy jalapeños be in the sandwich as well. Off my soap box. Rant over read more

Walk in to a surprise. The place is spotless! All the tables are wiped, chairs are pushed in no trash on the floor. These days walking into a clean fast food place is nice! Parking is really good here plenty of spaces easy in and out. Food looks good fries are fresh....all in all it's a great experience! There is not much so say about the food really fast food is fast food so to me the state of the store is the most important part. I will say the the only negative is the lady who takes your order Aileen. There is nothing friendly about her. Be prepared to not be treated all that well if she is taking care of you. If you can get past that it's worth the stop. Yelp on....! read more

An incident occurred on 30 March 2018 at the J-in-the-B in Reno NV at 185 Lemmon Dr, Zip 89506, where an employee told me to "F*** off" and wanted to fight after I asked a simple question to get another customer help. I had been inside earlier, but after waiting around to order with the cashier not giving me the time of day, just talking to other people cooking and pretending to look at various food order monitors at the Drive Thru window, I decided I would be more comfortable sitting in my truck. In the drive thru, there was one car at the ordering menu, no visible cars in front of it, and two cars behind it. I pulled up last in line. Over the course of the next 10+ minutes, the car at the menu doesn't budge an inch. All the drivers are just kinda looking around at each other out of our side windows and the lead car is looking back at us, shrugging and putting his hands up like he doesn't know why he's not being helped. I decided I'm going to go back inside and I just manage to maneuver my truck out of line and into a parking spot (5 additional vehicles had accumulated behind me). I walked inside and the young Spanish gentleman working the cashier is there still and doesn't greet me, again. I say "Excuse me, did you know there's a line of cars in the drive thru that haven't moved in 10 minutes and nobody is helping the guy at the ordering menu?" to which he replies "What do you want me to do about it, I don't work the Drive Thru". Not only was that unprofessional, I find it funny that he pretended to work the drive thru instead of taking my order earlier. I respond with "But, you do work HERE, right?" and he replies with "Just get the F#&% out of here!" I was a bit shocked. "Did you just tell me to get the F#&% out?" He was silent. So I walked further into the restaurant and grab the attention of two girls hanging out at the fry station. "Hey, your employee over here just told me to FUCK OFF!" Now the potty-mouthed cashier "No, man, I said to chill out". "I know what you said, and that wasn't it". "Hey man, just F#&% off or I'll F#&%ING follow you outside!" I was not going to be intimidated by this teenager, but his other employees starting pulling him backwards. This attitude, lack of service, and vulgar vocabulary has lost you a customer. Absolutely was the last straw, especially since lately the employees apparently thought it was funny to put EXTRA hot sauce on my tacos whenever I ask for NO hot sauce (and the receipt even shows the 86 on hot sauce), constantly forgetting items in the bag, and consistently having a habit of not only no greeting when at the cashier inside, but being ignored while "pretending" to work without actually doing anything productive (happened this day, happens most days I go inside, regardless of employee). I'm just done with this place. The GM/Owner obviously doesn't have a finger on the pulse of his establishment. read more

Terrible. When you pay for extra anything you expect it to be extra. Not here. Next time I'll get it on the side. read more

Jack in the Box - All I have to say is that this right here was not an extra 1$ worth! When I paid for xtra cheese, I expected extrA cheese. Not extra! - Burgers Near Me - Reno, Nevada

I am waiting to order as I am rushed through not given the correct sauce I asked for new fresh burger since the line was long seems like I got an old one!!The one I ordered had two top buns on it we might return! Felt rushed though!! Very costly next time I'll go to in and out burger read more

I really wish we could give a no star rating. I go through the drivethru today. Ordered a number three meal medium size with a coke no ice, and a order of mozzarella sticks. I get to the window and they didn't know which order mine. So I told them what I had ordered. I get my drink and it's full of ice. I tell the lady at the window, and she said I ordered it with extra ice. I tell her I specifically ordered my drink with no ice and my receipt shows no ice. Then she wanted to charge me for another drink to fix the drink she messed up and I tell the woman forget. I get my food and leave. I get home and I had the completely wrong order. This is by far the worst jack in the box in Reno and sparks. read more

The lady forgot a whole meal and was very rude when we ask if that was all of our food. and forgot our churros and gave us jalapeño poppers instead read more

I love Jack in the Box's food, and the food at this one has been awesome. HOWEVER - I have been here a total of 7 or 8 times, and EVERY TIME except ONCE, I have waited a MINIMUM of 15 minutes for my food. The most was 30 minutes in the drive thru. It was comical like I was on a Boiling Points episode or something. And the last 3 times I've been there (after waiting an asinine amount of time), there was food missing from my order. I'm not a crazy, impatient person or anything - but this is just ridiculous. Twice I tried parking and going inside, thinking it would be faster, but nope - waited 15-20 min there too. I have been offered free food 3 times as a "sorry for the wait in the drive thru". That's nice of them to do, but after a few times, I don't want another damn vanilla shake - I want my order (all of it) in a reasonable amount of time! read more

This is the best fast food joint. Very friendly staff. Love to see the workers always smiling. Very clean place also. Sergio and Angel are the best. They make sure my order was correct and done fast. So i wasn't late for work Thank you so much guys. Your the best workers. Well keep going and will be sending friends and family there read more

I was worry about going here on my half an hour lunch although they always knock it out quick. Today especially, with 10-15 cars in the drive, and 5-7 in store. 6-15-21 read more

If I could give ZERO stars, I would. I've been driving on the road for a few hours and decided to stop for a bite. The drive thru was slightly busy so I took that into account. I ordered a teriyaki bowl. I've had gastric surgery so my food choices and amounts are very limited. Not only did it take FOREVER in line at the drive thru 37 minutes to be exact, but when I got my bowl, I realized I didn't get any utensils. I could've gone to a full service restaurant in that amount of time and had a cocktail with my meal. The lobby was closed so the only way for me to get utensils would be to get back in that ridiculous drive thru line and WAIT for them. Who knows what I would've gotten had I don'e that. Whoever was working drive thru should be spoken with at the very least, about their terrible service. I won't be coming back to this location EVER again and it's no wonder they have 2.5 stars. Great location, but they don't want money there, obviously. read more

This is the worst Jack in the box I have been to. There are not a lot of fast food choices out in the north valleys. My family has been coming here for 9 years. It has slowly gone down hill. After last nights debacle we will no longer be patronizing this establishment. It took 15 minutes to get our food. When we did get it, it was cold. I watched as the drive through was served in a timely manner. Even my wife commented that cars that were not there when we ordered had come and gone. They have screwed me over 3 times in the past 2 months. Failing to put my entire order together. You always get F'd at the drive through. I tried calling to express my displeasure to no avail. No one ever answered the phone. read more

Jack in the Box - Looks like a pile of crap. - Burgers Near Me - Reno, Nevada

My family & I recently moved o to the area & decided to visit this Jack In The Box. We ordered Jr Jumbo Jacks for our children & when we opened them we realized there was no meat in the burger. Not planning on visiting this restaurant again, we were very disappointed since & we had already came home. read more

Jack in the Box - Jr jumbo jack - Burgers Near Me - Reno, Nevada

Wanna know which Jack In The Box is the worst? This one. Saturday April 7th at around 11pm, my boyfriend and I went to this Jack In The Box on the way home, wanting our traditional munchie meal. The amount of things wrong with this trip made me decide to never step foot in this Jack In The Box again. Lets start from the beginning. We had ordered our usual chicken and tater munchie meals with no lettuce in the tacos, one large Jumpin' Jack Splash and one large unsweetened iced tea. As we pull up to the window, waiting in line for almost 15 minutes, the girl hands me my drink. This girl had given me a watered down black coffee... Never have I tasted something so disgusting until then. They took a while to come back to the window for me to tell them about my drink and to ask for some taco sauce. The one that had came up to the window was a guy at that point and when we had told him I was given a watered down coffee, he seemed to be annoyed with me, like it was my fault. He walks away with the drink and the girl comes to help us again. She asks if I wanted something else to drink and I just asked if she could give me Sprite because I'm not taking anymore chances. We then go on to ask for our taco sauce and go on home. When we get home and start to open up our food, I was given buffalo wing sauce??? For my tacos??? We were also given our tacos WITH lettuce, even though the receipt said NO LETTUCE. Given a chicken and tater sandwich with barely any cheese at all, and also the Sprite tasted completely watered down as well? My boyfriend and I had no interest in eating anything at thing point, and wasted our money. Either this Jack In The Box is hiring people that have listening skills of a five year old, or they were purposely ruining our meal. Whatever had happened that night, has made me bring my business far elsewhere. Jack In The Box in Lemmon Valley, get it together. read more

Jack in the box has always been of favorite of mine. Today an employee assisted my stranded family when their truck broke down on Lemmon Drive. She allowed my daughter to use her mobile phone to call me for help. I will forever be thankful for the help in keeping my family safe. This happened 6/23 @ approximately 1135 a.m. I don't have the employees name, but rest assured we will share our story and recommend your restaurant. Thank you good citizen! read more

I know, I know, it's fast food, and we don't do it very often. But I have to say, if I do fast food, I like Jack in the Box as one of the best. This one is closest to our home, and I really haven't had very many issues here. They almost never get the order wrong, they are friendly, and the food is always as it should be from what it shows on the menu. Last time we went through, it was no exception. I have to say, they have some of the best fries, they are always hot, crispy, and done just right. I always order the same thing, and Ultimate Cheeseburger with no sauce, and they never mess it up. I love my burgers that way, just meat, and cheese, which is one of the reasons I love JinB, they get me!! I also love their tacos, I just can't help it. I know, they're nothing like real tacos, but I've loved them since I was a kid growing up in San Diego, so I can't help myself, I just crave them sometimes. Jack in the Box may not have the best reputation with serious foodies, but in my book, they do it better than many fast food restaurants, and I will continue to go there when I crave fast food, which luckily, isn't often! read more

March 09, 2013 Saturday - snack 12:15 AM 3 adults Atmosphere - N/A stars Food - 5 stars Service - 5 stars Background - My friend got my wife hooked on Jack's tacos after a night of drinking, so we ended up here. Do not panic I was sober. Atmosphere - Drive thru, so not much I can really say about the atmosphere. Food Appetizer - I just want my tacos, you will see that did not happen. Main Course - Two taco's for 99 cents, what a deal. You will not find this kind of tacos at Taco Bell. They are so greasy and yummy. I love the little heat they pack. The tacos do not have a cracking mess that you normally find with hard shells. Dessert - Surprise, surprise we got some free churros. Right before we were handed our bag he asked if we wanted some free churros. Duh! Yes we do! I know they are free but I am afraid this will now be added to the drunk fest. They are little, one or two bites per churro, and you get a little bag full of them. I love how they have a cinnamon cream cheese filling. Service - Fast and huge bonus for the churros, you have us hooked! Future - Yeah we will be back for those tacos and churros. read more

Clean inside. Good food. Good service. But a tad slow if you go inside.We came in to dodge the large drive through queue but it wound up taking longer inside. Makes sense since they are trying to keep that moving. That is something to remember though, if you are in a hurry. Still this place gets 4 stars on a fast food scale. read more

Jack in the Box - Inside. - Burgers Near Me - Reno, Nevada

This place finally stepped up its game on employees..we've been here 2 times in the last week and aileene and Roy treated us great