2/10/26- Easily influenced Amy (me)..saw a cute post of a Yelper that was given these cute jibbi's.. Haven't eaten jib.. or fast food in a very very long time-.. Got the two munchie meals- Service was quick- Disappointed or shocked no fountain drinks available.. Went with two iced coffees and that does not taste well with tacos! Also the bun that's pictured on the chicken sandwiches was not available.. $30 for two meals ... Happy to say I did get two different Jibbi's.. Ate the tacos but gave my dogs some of the chicken sandwiches read more

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Food was fresh Service was bad the girl at the cash register was complaining to customers about how she had to be at work until 5:00 pm and it was only a little after 1:00 pm They only had small cups for drinks which we did fine in so no big deal we just refill But as a mentioned above we did fine in and we were clear about planing to fine in and they gave us the food in bags not trays Restaurant was very dirty and the man's restroom was in desperate need of attention For a restaurant with only 2 or 3 guests you will think they will have time to do a little clean up. read more

Jack in the Box - Dirty floors - Fast Food Near Me - Reno, Nevada

Drive through speakers ain't workin stellar They forgot half of my order Kind service tho read more

I don't know why I lived their burgers, but I do. So I don't go there too often. And I'm not super big on fast food but I will hit Jack every so often. read more

The service is horrible. No one even acknowledges that you are standing there. The manager(?) walks by and just says you will need to wait, you can use that as she points to the self serve device. Will not be back read more

1st, I drove thru 2 wks ago and was charged twice for pickles on my Bacon Ultimate Cheeseburger ("BUC") with no condiments. 8/23, I again ordered a BUC and told them about the double charge, asking for free pickles this time. They refused. I reiterated my order for a BUC with no condiments. The display screen was not working so I could not confirm the order accuracy. I got home with a BUC with NO BACON! Do these 1D10Ts consider bacon a condiment on a BACON ultimate cheeseburger? Lame at best, highway robbery at worst. If they don't make it good with a complete freebie BUC made properly, it's the LAST time I'll go there This was at the Jack-in-the-Box at Damonte Ranch Parkway in South Reno. I've also contacted their corporate HQ and complained. Had I not just driven for 12 hours over 700 miles, I'd have taken it back and thrown it at them. read more

This place and their staff suck They are rude and can't do their jobs right. I ordered a meal which comes with soda and fries and then only gave me the sandwich and drink and told me I had to pay for the fries. They stand around playing on phones and don't pay attention to people who wanna order in the lobby. You can stand there for like 10 minutes with them looking at you but won't even say anything to you like "be right there with you" "sorry about the wait" nothing. This place needs to shut down already it's a joke!!!!! Wish I could give them a 0 star!!! CLOSE THIS LOCATION DOWN!!!! read more

How are you suppose to review a place if they are never open? I've come to this restaurant and many occasions. I came today and entered the drive thru and was told the kitchen was closed. Closed???!? The sun hasn't even set and this place is telling me they are closed? Is it just me or is there something extremely wrong going on here? How the hell are you closed before happy hour? This place is a complete waste of my time. No breakfast. No dinner?!? Are you a lunch only spot with limited hours? This place is a disgrace. Literally the smallest amount of work for your buck. I'd recommend reporting this place for negligence... what a waste of a property!!! This place is NEVER open. Forget trying to come in it's closed read more

The girl that took my order was called Georgina she was really rude, I was getting some food for the guy's and I , while I was ordering she kept making rude comments especially when I ordered the 14 tacos she said under her breath " damn fat ass". When I rolled up to the window she gave me a dirty look and snatched the money outta my hand I asked for ketchup and taco sauce and she completely ignored me so I asked again but louder and In her words she said "They're in the fucking bag now move on". But for what it's worth I won't be coming here again!! read more

Jack in the Box - Fast Food Near Me - Reno, Nevada

This location Jack in Box is worst one I have ever entered. My wife and me use two coupon, one for each, and on coupon said one for each guest, but the manager inside Jack In Box said one coupon for family. I felt so disappointed. Never ever come to this place again. read more

Pretty standard burger joint, good selection and decent attentive staff. Food was pretty much as advertised and menu was quite varied. Indoor seating was much the same as you'll find in any fast food restaurant but it was clean. read more

I give them 1 star. Today's as the 3rd day I went to get food from Jack in the box and the sign on the drive thru said closed. It says they open at 7am and it was 7:30am. The last time it was 6pm and as I'm about to order a lady comes out at tapes a sign on the drive thru screen and says we are closed. I can't do this on my own. This place needs new management. I have never seen a fast food place as unreliable as this. Very sad. read more

This location's drive thru was closed before 10pm with a sign up that blamed employees for now showing up. Personally I see this as a reflection of poor management. Businesses are not entitled to anyone's labor. If employees stop showing up, take a deep look in the mirror and ask yourself why. read more

Poor signage!! Drive thru closed : neon sign says open, entrance is blocked. Doors are locked, yet printed sign on door says lobby open. This place needs to just go out of business so people quit wasting their time going there only to find out it's closed. read more

Went there on last Saturday, ordered the angry tacos, the regular monster tacos, an order of small tacos, and an order of onion rings. When I got home the angry tacos were missing. Being a distance from there I decided not to run back. My wife wanted the regular monster tacos on the following Tuesday night. We ordered the same thing again, but I asked if it was possible to get commenced for the tacos I did not get on that Saturday. I was told by the female manager there was no way that Jack in box could away free food. I explained to her it was not free food if I paid for it on Saturday. I got mad and told her I guess Jack in the box needs the money more I do and left with my order. I have been in the service for 25 years and service to keep your business to make sure that the service is there to retain your business. I guess that isn't the case with this location, too bad, will be taking my business elsewhere now. read more

Open til 11? Must be 11 in the upside down cuz this location is always closed. Literally have come here 4 different times in the past 2 months and it's always closed. Hours listed are the same as everywhere else. So I take it management here do whatever they want. read more

If "a picture is worth a thousand words" then I guess I won't really have to go into too much detail with this one. I ordered a Steak & Egg Breakfast Burrito with no egg or chipotle sauce. This is what I opened when I got home. I wish I was kidding, but I'm dead serious. Sadly, this was the SECOND time they'd done this. After the first time I specifically asked that they make sure it was made fairly (shame on me, you'd think I'd learn after the first time). Let me just say that I do realize that removing the egg from the burrito will affect the portion size. However, I think this is past ridiculous. If you have ever ordered the hash brown sticks you will get an understanding of how small this burrito really was. I have small hands- I wear a size 4 1/2 ring if that helps and my palm is less than 5" top to bottom. I opened the "burrito" and it was comprised of the following: 3 hashbrown sticks, a nickel size clump of cheese and 3 tiny strips of steak. No joke. Again, I realize that omitting the egg does reduce the size of the burrito, but c'mon, really? This tells me that their "steak & egg" burrito is in fact, primarily egg. The only reason the burrito even looks 'full' is because the tortilla was folded over - it was all tortilla just wadded up! Del Taco has the same item on their menu and manages to use common sense when I place the same order. So yea, it IS possible not to be an idiot. Blah, blah, blah I complained (for the second time), they apologized (for the second time), told me to come back and they'd fix it (for the second time) and promised it wouldn't happen again (for the second time). Me, tired of getting virtually nothing after paying $3 something for these 'burritos' and god awful fries- I don't go back. I'm hungry and pissed and opted out of driving all the way back out there to deal with idiots.They can take their crappy, twice-cooked, stale fries and their teeny, tiny wanna-be burritos - wad them up in a ball and shove 'em where the sun don't shine. read more

Jack in the Box - "Steak & Egg Burrito" from this location. Ha. What a rip-off. - Fast Food Near Me - Reno, Nevada

Bro why are you never open??????? Like ever??????? Seriously it boggles my mind. Every time I come to eat here they are closed. Tonight I went there at 7:30 on a Saturday and lights were off doors locked. Wtf? read more

Upon Entry the place was empty. A few workers in the back kitchen area My elderly mom and i stood at the counter awauting to be acknowledged, a min or so and a young lady came to take our order she was not very friendly and spoke mono tone. Ordersd a coffee and she put the decaf container on the counter (we didnt order decaf )and. Cup next to it , my mom went to pour her coffee and it spurted as it was empty i said excuse me and know one responded even though there were 3 people whithin 4 feet from me. I raised my voice thinking they didnt hear me and got a yeah yeah i heard ya from the Hispanic gentalman in the Burgandy shirt. Pretty Rude i thought. Food was Great service and politeness Lacking Heavely. read more

Drive thru is slow, and found a hair in my fries. Food is not that great, I order food for my family and found hair in my curly fries probably not going back again thank u jack read more

Jack in the Box - Hair in my fries - Fast Food Near Me - Reno, Nevada

Yeah! I hit this place on the regular since I work down the street. I have never really had a problem with them. The lines move fast when they have them and the staff (although it turns over a lot) is always nice. My only reason for taking off a star is that they are pretty careless with lettuce, putting on those big thick ugly leaves instead of nice thin leaves - it got to the point that I stopped caring about lettuce since I don't love it anyways and now I just order without lettuce. Solid lunch bet for sure if your in a hurry or just looking for something to take back to work and eat in your office. read more

They are so rude at this jack in the box I forgot to order a drink so when we got to the window I asked if I could order a diet root beer vanilla and I apologize so many times and then I thank them after they threw a fit so many times but they weren't even gonna acknowledge me saying sorry or thank you then they didn't even give me diet root beer vanilla it was only diet root beer I wasn't going to complain because I didn't want them to turn around and spit in my drink they were not happy at all so that's why I think they did my food like this not to mention my tacos everything was disgusting I'm never going to this jack I'm the box again the 1 start is for it not taking 10 minutes read more

Jack in the Box - I think the picture speaks for itself - Fast Food Near Me - Reno, Nevada

Just tried the beef teriyaki bowl; pretty amazing! Lot's of steak, tasted fresh; lots of broccoli and shredded carrots all on top of brown rice! Definately a quick and healthy option. read more

Filthy door and entry. When I grabbed the door handle, my hand stuck to it. Need to clean up the first impression places too!

Phenomenal staff, always doing the best they can during difficult times. I can only imagine the difficulties of working fast food in general, but specifically during Covid. The food is made well, and the staff deserve recognition for how hectic it gets. read more

Went to get food tonight and was in line waiting before 8pm. I sat at the menu to order for 2 minutes before someone said "please hold". Then they came back on after 8pm and said "sorry we just took the last order". I'm sorry? No, that's ridiculous. Apparently it's trash anyway, so I'm glad I didn't even try and order. read more

We waited at the counter for about 10 minutes and nobody helped us so we left. Don't recommend if you need something quick.

The consensus here is that this is a one-two star jack. And sadly, I have to agree. I usually use the drive thru, and I am always told I can't be heard. So I have to yell! Awkward... Then, when I get to the window, either they act like it hurts them to get the sauces, water, extra napkins I ask for...I'm not that difficult. Or they are just straight up rude. The food has always been fine but because of the attitude, makes me want to avoid this location. read more

First off I eat jack atleast once a week sometimes 3 times and have been to every jack in the area reno/sparks/carson/dayton/Gardnervile and this is by far the worst location ever. Every time I try to go here they are closed when the, supposed to be open or they are open and can't make what you want the customer service sucks very rude and slow if you do get to order what you want food dosen't taste good not a good Representation of what jack in the box is. This location has the worst management I have ever seen. My last visit I stopped on the way home from work at 7am I work graveyard but it's right off freeway so I was like ill take a chance pulled up drive thru after few min waiting at speaker someone said what do you want sounded like they just wokeup I went to place my order and was told only fryer stuff no staff I said then why even open lady said tough shit go somewhere else no sorry or anything. I mean wow what kind of service is that. So I left and just went to jack in carson next to my house I just was trying to save time I work 12hr shifts and was very tired. I will never go to this location again and I spend alot of money at jack it's the only fast food I eat. I was at this location on 7/19 about 645/7am WORST JACK IN THE BOX EVER read more

Ordered on the mobile app, order was confirmed and my card charged. Showed up and the restaurant is closed. I have emailed 3 times and called once and no reply or refund. Not unexpected these days, but super annoying to have money taken for nothing in return. read more

I am very unhappy with the service at this location. I had my boyfriend take me there to get me something to eat, my boyfriend drove up the top speaker the employee proceeded to tell us to "hold on" mind you there is no line. Has he is taking out order he was very rude, then has we pull up to the window, it's wide open and they are blasting music out of the window. So we waited a little while for someone to come to the window so we could and no one ever showed up, so we left. All I can say is that I'm very disappointed in the customer service we received today. read more

Slowest "fast" food ever. Always. Owner needs to quite being a cheapskate and staff the place. Don't go if you are in any hurry at all.

Doesnt even deserve one star. Rarely open. Lights have been on ive sat in the drive thru theyve told me one moment. Come back 5 minutes kater to tell me theyre closed. The worst service every time ive ever gone, 3 times in two years. read more

We all know what we love about Jack. It didn't need a review. But, since Yelp! says I haven't written enough to qualify as a review, let's dig in. What can I say about Jack? He goes by many names among my crowd. Jack, Jack-in-The-Crack, Jack-in-The-Box, the Box...and where would we be with out the Jack clown head on your car antenna? Do cars still have antennas? Jack is a must stop for breakfast, when we are near one. The Breakfast Jack is pure fast food goodness that gets me every time. A warm soft hamburger bun, no seeds, a hot fried egg, ham, and melted cheese. It's simple. It's bliss. Let's face it though, we rarely just go for breakfast. It's usually a lunch/dinner/late night kind of thing. Your brother-law tossing his cookies in the drive-thru after midnight kind of thing. What?! Back to that Breakfast Jack, it is served all day ya know? You know what goes perfect with that, two tacos for .99 cents and an order of curly fries. There, I admit it. This is my pure pleasure meal with Jack. A deep fried, not healthy at all, taco that was previously frozen. What's not to love? The insides are hot and melty, it's topped with cool lettuce and their version of sauce/salsa, all in a deep fried crunchy shell. The curly fries? Seasoned perfectly and fried until crispy and golden. Curly fries are one of my favorite food inventions btw. Now, old Jack has many things to offer on the menu. My husband loves the sourdough Swiss breakfast sandwich, and the sourdough burger. We are very keen on the egg rolls too. Who'd a thunk? Egg rolls at Jack? A lot of their limited offers tend to be tasty as well. But alas, they do not stay long. So, if you're ever luck my enough to be in a town where Jack resides, hit 'em up, anytime. Tell him I sent ya! read more

Jack in the Box - Fast Food Near Me - Reno, Nevada

I came in through the drive though at around 11:30pm. The shake machine was "down" and there were no chicken nuggets? Also the lady at the window seemed drunk, like unable to speak or stand correctly. They also did not give me a straw with my soda pop. read more

This particular Jack In the Box charges 25 cents for each sauce. The manager is unprofessional and does not have a clue about customer service. She should be reprimanded or go through a customer service training. Very poor service. read more

Wow, when you're in a hurry don't bother here. They have managed to screw up every order so far. Granted, it's a drive-thru and you need to double check every order. When you're stuck in bed and have the hubby do a rush order on his way home and NOT check, you get a bag full of stuff the kids won't eat and ends up in the trash. Quality control...not at all. read more

Went to Jack In The Box today and as I drive up to the speaker he tells me to wait, as he just says wait, no "please"... as I wait for about five minutes with no one in the drive thru or even in the restaurant, I order as he was very impolite... we drive up to the window wide open with music blaring out of the back of the kitchen. Very annoying music and waited at the window for 15 mins without even seeing a single face.. we left as the back of the kitchen looked very dirty and unorganized. Will not be coming back. Next stop McDonald's! read more

Open until 2??? Came at 1:15am & employees refuse to serve or acknowledge we are there?? I will never eat at another Jack in the Box AGAIN.

I know i can't expect great service or food from a jack in the box but i'm quite disappointed. we ordered loaded potato wedges and they asked at the window if cheese and bacon were okay. the only ingredients other than potatoes. when we opened the box there was only cheese in one corner and no bacon. I asked for extra sauce at the window and the lady gave me attitude saying "i already put one in each bag". i also IMMEDIATELY had explosive diarrhea, again not surprising because it is jack in the box but the food could've been fresher. read more