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Jack in the Box

1.7 (63 reviews)
Open Open 24 hours

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2 of these for $1.50 and I still couldn't make it past the 1st one!! Greasy
Bobby W.

Ahhhhhhh.... NO.... what in the heck was all they hype of this place!!!... They won't last in The Ville... Tacos were Greasy, wilted lettuce and just nasty.. And I'm definitely not convinced these burgers won any awards anywhere... 1st and final visit for sure... They haven't been in Louisville long enough to taste old and bland.. sorry but quality just isn't there.

Apparently the extreme sausage sounds comes with a bun and not a croissant. Super weird IMO.
Sierra J.

Should have checked Yelp before stopping here. Upon entering, we saw an employee asleep in a booth. He later took an inappropriate call after waking up. I guess his lady is cheating on him. The cashier was rude. Apparently they're out of regular fries and they're not sure how to tell folks politely. The employees here were loud and yelling across the store from the dining area to the workstation in the back. The tacos were greasy and not fresh. My husband liked his burger. I was disappointed with the extreme sausage sandwich - comes with a bun and not a croissant. The curly fries are basic like Arbys. On the positive - prices are reasonable. Dining area was clean. They should ensure their stores are stocked and hire polite and friendly employees. This place sucks.

the location of the restaurant
Aldean R.

Tried the new Jack in the Box near Sullivan University on Bardstown rd, felt like a rat trapped in a maze. We ordered two burger combos with small tacos. The food was ok with the exception of the shakes. The shakes were addictively good. My wife is saving her tacos for tomorrow. The parking lot and drive thru is the issue. They have several people directing traffic due to very tight spaces and not made for F150 trucks. It is the oddest thing I have ever experienced. We came in on the side back entrance from Goldsmith Ln. we had to let out two cars leaving out before we could make the turn into it and avoid hitting them. Then we were forced to drive past them to go the tombstone company driveway to turn around and go back to Goldsmith Lane because you can't get to the drive thru coming this way. In order to get in the drive thru you have to get to it from Bardstown rd. So we had to drive a couple blocks down to turn around on Bardstown rd going the opposite way. The traffic is very thick there b/c of gene synder freeway ramp is by it. Then you have to make more sharp turns to get into it. After getting your food you are forced to turn around in their parking lot itself to leave the business. Will not be back to go thru that experience again.

Food
Carrie J.

Service is Very slow and tacos are very greasy . Stopped here because of free burger . Burger is ok .

TACO
Don W.

Foods ok, price is good. The staff is rude, one of them a man Ilim a red Jack in the box hurts is in the rapping very loudly to music I assume only he can hear, it's annoying. The seating area needs to be cleaned. It probably won't last long if they don't address the staff behavior and the cleanliness

Oreo milk shake
Connor S.

For the food. It's like mc Donald's but different versions of the same type of burger. Now if I are looking for chicken sandwich they have a grilled chicken. They also have churo, taco, etc, for Service it is ok. Is it top notch no. But it's fast food. For the Ambiance or s fast food at the end of the day. But they do have a good amount of Outlet to charge your phone.

Jack In The Box

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2 months ago

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3 months ago

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22 days ago

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2 months ago

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27 days ago

If I could give less than one star I would. The young man who waited on me was very rude he acted like it was a bother to take my order.

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2 months ago

Awful! Terrible customer service, slow. Wouldn't choose this over any other fast food nearby

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2 years ago

Helpful 5
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1 year ago

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2 years ago

Helpful 8
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4 months ago

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2 years ago

Helpful 4
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7 months ago

Waited 21 minutes for a simple cheeseburger meal. The fries were ice cold. The burger was cold.

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11 months ago

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2 years ago

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2 years ago

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11 months ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Oh stay away from this place. Save your money. You'll regret coming here. The service is terrible and the food is disgusting .

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2 years ago

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2 years ago

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2 years ago

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2 years ago

The new smash burger was awesome. Service was good and friendly. Clean and inviting dining room.

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Jack in the Box - hotdogs - Updated May 2026

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