The service was warm and friendly. The food was served quick and fresh. The restroom is a lot cleaner than McDonald's. The lighting was bright and clear. read more

Jack in the Box - Jumbo Jack value meal - Fast Food Near Me - Cottonwood, Arizona

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Old tacos,old frys,fresh cooked chicken strips. UGH!! Haven't been in a long time, still aweful! Should be -10 Stars read more

I am visiting someone in Sedona and went to this location to pick up my free ultimate cheeseburger and they gave me a jumbo Jack instead. It tasted fine and I'd been meaning to try one so that's fine. It was a little busy and things were a little disorganized, but I should have checked before I left! read more

The food was excellent, the grill operators made my order perfectly accurate with the no salt on the fries. The value meal prices are less than McDonald's and I can get breakfast and lunch/dinner all day long. They have more soda options for diabetics and it's closer to the high school and church. read more

we came in a little late but we specifically asked for no sauce on our tacos,we wanted another item but they "closed" it was exactly 11 (closing time) once we get our order we get out of the drive thru because there is a car behind us. They did not take the time or effort to make our tacos no sauce nor did they take the order behind us overall laziness ruined my experience do NOT recommend. read more

Tried it twice. Horrible . And I mean HORRIBLE. 1 piece of chicken in my chicken Fajita pita. I should have looked at Yelp before I went back a second time. read more

I like J Box in California and had a craving for their low priced tacos. The property looks good on the outside. There was plenty of seating inside but alas they were not allowing customers to sit down in the restaurant. KFC does, why not J Box. I told staff I am a walk in(not everyone drives to restaurants)it was very cold out and want to sit down inside where it's warm and eat tacos. Since its a big corp they said they have to follow orders and wouldn't let me sit down. I said bye and bought a burger elsewhere. Not recommended. read more

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I always come here every morning usually get the same thing the workers are very fast and polite and when I ask for sauce they get it always so nice would recommend the tacos and the drinks love the prices read more

I order my 2 tacos and a Diet Coke three days a week and they are delicious but recently I order the tacos and they are sooooo greasy soaked in grease has your recipe change or is it the cook ? read more

Location is clean and well kept, except for the soda machine is a bit messed up tonight... the bad thing is that the gal at the register, she does not have a name tag so I'll describe her, young, piercings in her nose, has zero customer service skills, not a hello, just looks at you, mumbles what I think is a non interested "anything else" - as I complete my order and pay, and thank her, she just hums a "mm hmm" without even looking my direction. I just noticed that she is in training so hopefully someone catches that, and tells her what customer service is about? Oh wait... she just slammed my friends tray on the counter - no hope. read more

The absolute worst jack n box the manager is extremely rude. Food was awful. Store was somewhat clean. The manager on the floor was not professional to our needs. I will never ever go back to this store. read more

Their "phone number" is just a fax machine phone number. So rude. It seems like they are trying to avoid anyone calling to complain but all it did was make someone that wasn't mad at them to start, really angry. read more

Jack in the Box is usually ok place to eat, the the store in Cottonwood, Arizona is below substandard. From the counter, the visible kitchen was dirty and the fry bin was filled with old fries with new ones thrown in on top. Plus it took 20 minutes for my order to NOT arrive. We asked for a refund on our order and left. DO NOT GO TO THAT BOX! read more

I wish we had these on the East Coast! Passing through Cottonwood, we spotted Jack in the Box and Carl's Jr. We looked up both menus and agreed Jack in the Box sounded tastier (especially for someone who loves spicy sandwiches - there was a spicy chicken sandwich AND a chipotle burger). My boyfriend went for a standard burger on what looked like Texas Toast, and I went for the Chipotle Burger. VERY TASTY! If you're going for a quick meal, I highly suggest it. And for those east coasters visiting the area, I say splurge on the calories - it'll keep you full for a while! read more

Orders constantly wrong and so is the phone number. Tried calling and get a fax machine noise. Missing pieces of order and no way to rectify; read more

Ive been to this spot numerous times, and it does have its problems, but the other day i was pleasantly surprised by the attention paid and the attitude of the staff. I had ordered a spicy chicken meal, curly fries, iced tea and a some jalepeno poppers. Now, one of the aforementioned problems with this location is order time, but I don't mind most times. I'm aware of it, i plan for it, etc. So the food took a bit, but i had my podcast on and didn't mind much. Got the food, pulled away, reached for a fry, OOPS no fries. So i pulled into a parking spot, went inside with my receipt and was met by Jocelyn, who was running another order out the door. She said she would be right back, and when she came back in she immediately asked what she could do for me. I asked for some curly fries, she was on it right away, asked if I needed ketchup or ranch, and had me on my way in seconds. Thanks Jocelyn, your customer service skills made my day! read more

This Jack in the Box was so quick, I visit Sedona often and Cottonwood is just a short drive. As someone who doesn't get Jack in the Box often in the Midwest, I target Jack in the Box around the US. My favorite item is the taco it's AMAZING! This restaurant was clean, fast, and very nice. Idk why you people have it 1.5 stars... read more

Ordered Spicy Chicken with cheese. Got charged extra 50 cents for the cheese. Got home. No cheese on the sandwich. Not the first time this has happened. I won't be back! read more

I asked for a number four I got to the window he asked me if it was a jumbo Jack with cheese I said yes but I asked for a number for he said no you just asked for a jumbo Jack with cheese I got a fucking jumbo Jack no cheese cost me over five bucks fucking ridiculous please know they get zero for a rating piece of shit. I want to get my zero but it may be choose one star read more

Needs new management and staff. Some of the staff just hangout in the lobby with their friends and mess around. The floor was filthy and I swear I could scoop up enough fries from the floor to fill two large fry cups. There was a boy working who was doing everything on his own from register to cooking and I felt bad for him having to do other peoples jobs. Poor management leads to poor staff. read more

Such a shame because I love Jack in the Box at least I used to like them before trying this particular location. My curly fries were super cold when I got home and live a few minutes away from this location. The guy taking my order on the drive through was almost unintelligible and I couldn't understand what he was even saying. I could hear the employees complaining about their job rather loudly when I got to the pickup window. I get it. It sucks working fast food I worked at many fast restaurants in my 20s but at least care a little about your work. read more

The last few times I have gone there the food was really lousy and NOY what I ordered! Don't go here worst jack in the Box ever!

Don't order the double the popcorn chicken box! they gave me less then a child size hand full of chicken and filled the rest of the box with french fries and told me that's what i paid for and they won't give me what their advertising!!!! your basically paying for $8.84 for double the french fries and shit amount of chicken!!! read more

I have not had much Jack in the box experience. I've lived in town for about nine years and I've only been here three times. But, I would definitely recommend you skip this place. I came in because of a special I saw on TV. However, the people who worked here told me that special was no longer in effect. I came in about noon which should be a busy time and there were only two other people in here. My shoes stuck to the floor because the floor was not clean and it was very sticky. The napkin holder was out of napkins and the pop machine was very dirty and sticky. I should have left without eating but I didn't. The meal I was served was edible but nothing I would recommend. The place is not clean and I fault the management for this. The counter person who took my money also dished up the french fries without washing her hands or gloving. Definitely not a good experience. Won't be back. read more

When we lived in Texas, we loved the deep fried tacos, which this place evidently doesn't have. I ordered a Jumbo Jack and it was the worst one I've ever had. The burger was over cooked and dried out. The large piece of iceberg lettuce was not very fresh. The redeeming feature - the reason for two rather than one star - was the chocolate shake. read more

Well, I'd suggest eating elsewhere if you can. Sometimes it's okay and most Of the time it is not okay . The service here is mediocre. Seems to be ran by a bunch of teenagers more concerned with having fun then working. Most times they will neglect to give you the sauce you request or even your drink . Tacos are always old, along with the French fires . read more

Forgot six of our 12 tacos. The tacos we did get were smashed and they were stock to the paper wrappers. Frequent this place and it is usually not too bad. Everyone looks pissed all the time. Look I know it sucks working in Fast Food and that you have to do what you have to do, but you can't be friendly? Better to go inside than through the drive through. read more

me and my boyfriend got jack in the box for dinner around 9:30, it's been a couple hours and my boyfriend finished is medium sprite, he then goes to pour the rest in the sink so he can throw away the cup, and that's when we see THIS in his cup, he drank almost the whole thing and this was inside the whole time. wtf is that why would you even serve a cup like that?! what is wrong with people. i get it's jack in the box but at least have some STANDARDS damn. that's absolutely disgusting. who knows what the heck he drank. thanks jack in the box! read more

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I went through the drive thru today and I asked if I could have a minute to go over the menu board she just stayed quiet, I started to order and she had this really bad tone while taking my order, I just ignored it I went to the window and she told me my total and I gave her cash and she didn't give me the right total back I told her about it she grabbed the receipt out of my hand and slammed the window when she gave my change back she practically threw it at me , I asked her what her name was and she told me Balen in my honesty she shouldn't be working there if she's going to be treating customers really bad I would not like it if my employees had that bad of an attitude towards other people. Never will I go back to this jack in the box how unprofessional.. read more

Went in a few weeks ago to get some food after work came in to the dining room was greeted by a young man as he was taking my order i heard some yelling coming from the kitchen i asked the cashier if everything was alright they replied with yeah its fine. later to find out that the DM was yelling and be littling the Store manager. not called for at all i was there about 10 - 15 mins and the yelling was going on the whole time whoever the Dm if i was the owner i would start looking for a new one cause no one would wanna work under her i know i wouldnt. i hope someone from higher up sees this the staff in the cottonwood store are great and friendly. Dont let a horrible DM ruin that read more

I am handicapped, with a spinal chord injury, I entered the premise, needing to use the restroom room. It wasn't clearly indicted that it was closed until I reached to door. I then went to the counter and was ignored. I final was able to get an employee's attention. I asked about the restroom and she apirkes and said not open to the public. I became slightly emotional and with my handicap, I had difficulties leaving without having to reach for something to hold on to. The dinning room was taped off and I accidentally tore it. Three employees then followed me out side issuing threats and hostility toward me. May, 15th 2020 at 11:45am this incident took place read more

Seriously the WORST jack in the box I've ever been to! Everything was cold and not fresh, they forgot our drink, service was terrible, I'll NEVER come to the jack in the box again!! I don't see how they're still in business. Very nasty. read more

The dawg that always vaping is my wig because each time I go to eat at Jack in the Box he's always at the back vaping

It's fast food. We had one in my home town growing up but it shut down for some unknown reason.

Worst store within the company. Been coming here for 5 years, I'm local, and between dirty kitchen and verbal communication challenges I have had enough. Yesterday's reg sized drink had three pieces of ice in a warm drink. I asked for more ice was told it melted because it's hot outside. The A/C was on in both their building and in my car. I begged. She hands me a cup of ice so I can pour it myself. WTH? She hands me my food and closed window with zero thank you, sorry, nothing. Typical for this location. Management here can take a lesson from the local T-Bell in town. That's how you manage and care for your customers. I'm out. read more

Stopped in for a quick bite and iced teas on the way from Sedona to Phoenix. My boyfriend and I ordered the Bacon Swiss Buttery Jack (no bacon mayo) with fries and 5 piece nuggets to split. Everything was fresh, hot, and tasty! Really good meal at JIB. read more

I usually try to be somewhat tolerant of fast food especially when it's after dark but this was a little ridiculous. Came up to the drive through for something quick waited 10 minuets waiting for them to take the car in front of me order which didn't happen, ended up backing out and walking inside to order waited another 15 minuets watching them fill 3 bags for the car in the drive through then a kid who didn't seem to know how to work the register took my order. Then I waited for another 10 minuets for my food to go while drinking a soda from the mostly empty freestyle machine and they ended up having to ask for my receipt back so they could fill my bag. Finally get home and see that they didn't give me the curly fries I paid for and most of my food was cold. Unfortunately as I write this I'm feeling stomach cramps coming on. read more

Can't remove cheese from breakfast burrito because "the person authorized to do that is not here". LMAO. Rude staff. read more

Being from Wisconsin, where there are no Jack in the Box restaurants, I was looking forward to trying one of their burgers. I had the Sourdough Jack. It was just OK. I also found it somewhat amusing that something on the menu most might think was healthy (Chicken Teriyaki bowl) had more calories than my burger with bacon and cheese. I guess if they did make it into Wisconsin, I would try them again. They seem to have a large menu. Maybe there's something that would impress me. read more

This place is so bad it took 10 min to start making our order and it was not busy I hate it!!!!