This location is located in Downtown Chandler, and the few times I've driven through have provided a consistent experience. The staff are cordial and my food has been correct each time, even with ordering no sausage. A lot of other locations have failed to honor this request. This location is well maintained in the exterior and seems like a good location. Nothing jumps out to dine in, but a good experience through the drive thru. read more

"I love working on a holiday!" Said no one ever. After a great Thanksgiving dinner, I was in the mood for boba. While I'm all about supporting small and local, I was just sooo curious. Plus, it was Thanksgiving and most places were closed. So off to Jack in the Box we go for their limited-time boba drinks. Their boba comes in two flavors: milk tea or iced coffee. I went with milk tea as I assumed fast food coffee was all mediocre. For $5.14, just go support your local boba shop. The milk tea didn't taste strongly of either milk or tea and the boba went on this weird textural adventure the whole time I had my drink. It went from firm boba to gummy bear and ended being super soft (not in a good way). So yeah, don't sweat it if you miss out on the limited-time boba. So why four-stars? The people here were super friendly despite having to work on a holiday with a mile-long drive-thru queue. Management, get the guys working on Thanksgiving a raise! read more

Jack in the Box - Milk tea boba ($5.14) and a Girl Scouts Thin Mint Shake ($5.99). The milk tea ain't it. Hard boba with no tea or milk taste. Support local! - Fast Food Near Me - Chandler, Arizona

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This jack in the box isn't normally busy but for some reason they always take 30+ minutes to get you your food sometimes more, I've literally waited 45 minutes once for some taco it's ridiculous. The staff is nice but the amount of time you have to wait for something in the drive thru is terrible and they always make you park in the front of the store too and half the time they miss items so you have to go inside anyways for your items read more

This jack in the box truly sucks. After a certain time of night they only do door dash. Which is hilarious since they never get the orders right. Items are always missing. The employees are always rude at the drive through when you go for food during the day. Truly a horrible location. The deep fried food is always oily or over cooked. read more

my husband said that their soda was off during the time we visited, he basically didn't like it. they're also not a very busy location. the fountain they have was leaking, im not sure if they're aware of it. Bathroom was okay. read more

I've been buying burger from jack in the box a lot, too many system down , now is 3:55 am , system down system down ?????

Awful location. The cashier was more concerned with singing gospel super loudly instead of giving me my food. I wish I was joking. I wouldn't have cared but it was taking forever and I had to giggle a bit. Fast food clown location. read more

I don't know, but this JITB at lunch hours, has very awesome service and hot fresh fast food. This JITB at Chandler and Dobson. In the strip mall with the Teso and Daiso. Thanks to the awesome team that runs the lunch rush. read more

HORRIBLE!!! I ordered just one chicken jack wrap and waited over 12 minutes for it to come out. When i finally got my ONE item the boss apologized and gave me a free large cup but when i went to the soda machine almost all the sodas were out so i just put the cup back and left. Thanks for nothing. And when i tried to leave feedback on their website from the receipt, its even worse. The website is so messed up. read more

it's 3am and the only thing i wanted was tacos. they made the best tasting tacos i've ever had at 3 in the morning and my expectations were lowwwww. my jack wrap as absolutely delicious and my fries were perfect. thank you for satisfying my drunk cravings love you guys read more

I love the curly fries at jack in the box but this was the worst fries I've ever had from jack in the box it didn't have that seasoned taste I like and what's worse was my Diet Coke! I have a Diet Coke everyday and this soda was awful! It literally tasted like sparkling water, otherwise the girl at the window was nice that's it read more

ORDER TYPE: Carry-out MEAL: Dinner MY ORDER EXPERIENCE: The first time I had food at Jack in the Box was 5+ years ago and there are no locations in the Midwest so I was actually craving for this food at this restaurant when I visited AZ. My favorite item is Sriracha Curly Fry Burger with no meat. When I had this burger, I could still remember the taste of it, even after all this time. The burger tasted exactly the same. My expression was the same as Marshall from HIMYM. The burger had curly fries, cheese and had the right amount of Sriracha sauce over it. The burger was flavorsome. Overall, my order experience was just simple. It was a carry out. When I visit the West coast next time, I will definitely have the same burger. PROS: Good food for a reasonable price. The restaurant was clean and quiet. CONS: It would have been good if they had some restaurants in the Midwest. The place was a little congested with a lot of chairs and tables. read more

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Food is good. Manager is cool. He served me at the drive-through. What is not cool is the late night people making every car in the drive-through pull around to the front so they can bring out the food, they are only doing this to have good drive-through times. Dinged one star for that. read more

My boyfriend ordered a meal from here the other day, a few hours after consuming it he was complaining of stomach pains and nausea. He's had food poisoning for the past 2 days now!! do not order from here !! read more

This is the second time I can to get food here there always not taking orders or out of service I was disappointed because I drove a min just to not get food once again they have to fix this issue or there going to lose customers kinda of annoying read more

Omg horrid! 1. Asked at the window for extra taco sauce, please, she assured me it was in the bag. Nope. None. Not one. Salad I ordered advertised romaine and iceberg. K. Hahaha sike. Just iceberg and EVEN WORSE 5 big brown chunks of iceberg. Literally what the f*** for $8 you give me big brown chunks of "lettuce" . Lunch break wasted, $15 wasted. read more

Jack in the Box - Gross - Fast Food Near Me - Chandler, Arizona

Need a general manager to reach out to me or the store owner. I will not be returning to this jack and the box until my issue is resolved. Don't waste your time going here unless you want to be treated with disrespect and get horrible food. 3/18/2024 1755 read more

My husband and i went through the drive-thru to grab lunch and the woman we where dealing with at the window took our order and took payment and returned my card. She then told us the card never went through and she needed to run my card for a 2nd time. i pulled up my bank app and you can clearly see that my card was ran at Jack and the box at 1:12pm for the amount of $21.16. we showed the lady that our acct was charged and she told us if we dont agree for her to run the card for a second time she would not give us the food that we ordered. we asked to speak to a manager and she told us there was no manager and we couldn't deal with anyone else that we needed to leave.!!! no food, no receipt but we were charged. DONT GO HERE !!! read more

We had such a bad Jack in the Box experience that we've never been. Ack to this location and it's right by our house. Ordered on the Jack in The Box app and went to pick up our food and the manager said they didn't have our order and that it's not their problem. They told us to call corporate and we called countless times to try to get through to a live person to get a refund. We left several voicemails asking for someone to call us back and never heard back. We spent like $30.00 some dollars on food and we were just straight up robbed. I used to love Jack and the Box but even writing this review brings back so much anger that they did that to us. Horrible customer service. read more

Went there for a late night snack, only one other car in line. It first took the employee 5 minutes to figure out our order, which was only a breakfast combo (#28) and a large curly fry. Two things, should be easy but no it took the worker 5 times of us repeating the same order to finally tell us to pull up to the window. We paid 18$, and he even asked us what our order was- which we relayed for the 6th time: a #28 combo breakfast meal and a large curly fry. Next thing you know we get home with our supposed correct food. And now we found 3 items that were under cooked and completely the incorrect food. I'm very frustrated and I have tried calling the fast food place 2x now with no avail. Do NOT go here if you want your food to be timely, correct, and cooked throughout like it's meant to be! read more

Zach is a bad worker. Lazy and not friendly. Legit told me I couldn't add 2 tacos to my order when I was at the window. Like what the heck??? But Jose. He's awesome. So kind and attentive. Thanks Jose!! read more

Delicious!!! if we're all gonna be honest, late night jack in the box runs out of quality real quick. I won't spend another 7 dollars for an old burger and fries, especially if it smells like shit. The meat had expired, based on the smell, the fries smelled like manure. I felt like it was premeditated to be as worse as it was. lemme add a insta pic real quick. I hope I prevented the people of chandler of wasting their time and money just to receive a disappointment. read more

Jack in the Box - deliciousness. - Fast Food Near Me - Chandler, Arizona

The Jack in the Box by our house usually has problems with their shake machine, we tried one more time because of a commercial of their mint Oreo shake. We were not surprised, they didn't even offer this type of shake. We still wanted one so we tried a second location, yay they have them! So we ordered two regulars took them home and realized they never put the Oreo cookies in. When I checked the menu online afterwards, the price was only 5.79. They sold it to us for 6.49. we will not be going back. I should have realized bad service by the one to two star radians per location. Good luck to you. read more

Worst Jack in the box in the country. Says it's open 24/7 but when I came the driveway was blocked by cones and the inside was open but the doors were locked. Employees were inside smoking and ignoring the customers. read more

Everything you may need to know: It is always a hit or a miss with this location. About 75% of the time, the food is good. About 50% of the time, their customer service is spot on. PROS:Their fries tend to be really good, and I've never had issues with their breakfast. they actually have let me know if there's a promotion in the past(like, did you want to get the promotion combo? It's only .30¢ more and comes with this stuff), which is great. CONS: There is a older guy there who may have a speech impediment,as he always speaks way to fast, loud, and seems to mix his words together. They seem to "run out" of stuff a lot, or their systems/machinery "act up". Like accepting gift cards. I had an issue once where they dropped some of my brunchfast potatoes and didn't replace what they lost, so I had half the amount. And sometimes the burgers are cold/dry. There was a time once where people were in line for a very long time waiting for their food; Whatever was ordered, we got our food and almost finished our food by the time some people who were waiting got their food. If you can visit a different Jack, you probably should. But you don't have to avoid it. I've gotten decent service more often than not, and the food also. read more

Jack in the Box - You can get individual teriyaki sauces here! The rarest of the sauce cups! - Fast Food Near Me - Chandler, Arizona

Simply put, this Jack in the Box has the worst service, food, and quality I have ever experienced. My order is always messed up, items are always missing, and the food at this location just always comes out crushed, tasteless, and thrown together. I have lived in the Chandler area for a year now and can tell you there are better, cheaper, and higher quality fast food options in the area. read more

We ordered our food at the drive through late at night. Never again!!! This was the worst fast food we have ever had! The tacos were stale, the french fries were old and soggy, the spicy crispy chicken sandwich was too hard to eat, the supreme croissant was disgusting! Very disappointed!!! read more

Always satisfying going to JITB. I've been to multiple locations around the USA, never a disappointment

The worsr costumer service they were rude and disrespectful to the old people in front of me...the lady wirkimg at 6 threw a cup at this old man and when my mom with social anxiety was trying to order she looked at ny mom like she was dumb and when we got back to the car my mom started crying...never coming back to this disgusting place whos not only rude to young customers but also to our elders!!!! read more

This is our neighborhood JITB. We've lived here for nearly 10 years, it has progressively gotten worst the last few years- not just covid year. It seems like they're never properly staffed, all the time..we never go inside anymore because its dirty and smells very stale. The drive up, i used to go weekly, all the time and not i will only go if i really have no other choice. Its not quick for fast food, especially in drive up. Today i sat waiting for nearly 5 minutes for someone to come on the speaker, it is awkward when there are three cars behind you thinking it's you holding up the line. I only wanted a meal. No special requests or anything....15 minutes. Meanwhile the dining room is empty so im not sure of the hold up. Again, avoid it if at all possible. read more

I got food poisoning from the tacos. Never coming here again. This place was my child hood but not any more. They need to fire the chef lady she bosses everyone around and thinks she's a manager. They were saying no separate orders last 11. I thought that was super stupid. I went to a diff location and they said they can and never heard of that rule before. They need to fire that chef lady she was something eles. She was acting like she was the manager the cashier guy was just doing his job and she was telling him what to do. I'm never coming here again she was very rude. read more

It was 12 in the morning, I asked to add to my order and Julio didn't let me get to add to the order and in fact said we have to go through the drive through again before we have him our card. It wasn't that I didn't want to go through the drive through again but the way Julio said that it was completely disrespectful and unprofessional. I'll never come here again and I suggest anyone that wants a late night snack to do the same read more

As a former late night employee, I thought I would have received excellent service, the way I served my guests. I knew they weren't so happy to serve me because I could hear the cook yell profanity in the background, I did not feel appreciated and comfortable. So displeased I vowed not to order at my former job anymore. read more

Biggest jacka$$ ever. Went to pick up an Uber order and walked up to see if the lobby was open, before I even got close the guy inside started SCREAMING at me through the door. Dude was acting like he was drunk slurring his words and yelling? If I wasn't coming for somebody else's food I would have left immediately. He was acting like he knew me from somewhere calling me Rob??? And telling me to remember something? I couldn't even tell what he was saying he was just angry. Definitely won't even pick up an order here again. Sent my girlfriend though the drive through to get the order and then he yelled at her because she said "yeah" instead of "yes" maybe he just hates women. read more

Late night tacos or jumbo jack. Solid. One of my go to when nothing is open. Very convenient

If I could give this jack in the box ZERO I would. Only for the night staff. I get off of school at 10:00pm , well today (a weekend) I went 2 cars were ahead of me, and I pulled up right after one just ordered, first, they took 10 min to even ADDRESS me, I finally said hello, and they said they were closed down for cleaning the grills... this has happened 4 times during the week that I've tried to go there at the same time. So I wait, to order since I didn't feel like driving somewhere else, I order a jumbo jack no mayo no cheese, (guess what mayo was on it) I ordered a a chocolate overload cake they didn't add it so I ask to add it again and guess what? I STILL DIDNT GET THE DAMN CAKE and they charged me for it. To say I'm annoyed is an understatement I'm furious. And whoever they have at the order window literally mumbles and you can't understand a single word he is saying. read more

Disgusting!!!! Food seemed cooked then cooked again as if they were saving meat. Flubber meat. I had tacos here as well and we both got sick the next day. Don't go around 345am-415am they always are cashing out there register and they will not take you order. read more

The peiple here don't care about their job I was waiting at the drive thru for 5 minutes because this girl didn't want to answer

Slowest "fast food" ever... this is probably the 5 time we've been here and the service is always the same. I've been in the drive thru 12 min. It took 6 min for someone to be "ready" to take my order and I've been waiting behind 1 truck for 6 more min.... I ordered 1 cheese burger and curly fry... it's ridiculous that it should take this long in a drive through Just got my food and it was wrong had to go back inside and wait in line to get to talk to someone and they said I should've told them before I left the drive thru... being irritated I said my order should have been right when you gave it to me? Never again I don't know how this place stays in business. read more

Haven't been to this location in a long time - today's service was great.! Good came out quickly and freshly made. Tacos and curly fries are awesome as are the Oreo shakes. You can also order delivery via Door Dash. read more

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