It's pretty interesting looking at the reviews for this Jack-in-the-Box... it seems reviewers either HATE it or LOVE it. Lots of 1-star reviews and a fair number of 5-star reviews. Not a lot in between. I can't rate this location as 5-stars, but it certainly deserves well above 1-star. It's been a long time since I paid Jack a visit, and with the Hot One's promo going on I wanted to stop by and give it a try. The cashier was quite pleasant, answered questions, took the order, provided our beverage cups and condiments, etc. The "Hot One's" Sriracha Jalapeño Curly Fry Burger was good, but there was very little heat. I asked and was offered a "Last Dab" Appolo Sauce for a $1.25 up charge. Let's do it. The Last Dab was fire! Just a dab'll do it... it was HOT! I like it! The thing is it's just a small little packet. Unfortunately, it would be hard to save it and finish it later. The store itself was clean. It had all the expected promotional posters hung in the windows, and that fast food furniture were all familiar with arranged in the dining area. I'm sure I'll be back, just not sure how long it'll be. read more

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My boyfriend and I placed an order for a Large 8-piece chicken nugget combo with a large curly fry and Oreo milkshake, Tiny Loaded Tacos, and an order of mozzarella sticks. When we received our bags, we noticed that the stickers on the bags had the correct order and correct name, but the food inside was wrong. My Tiny Loaded Tacos were packed together with two regular-sized tacos (which we didn't order). I figured, okay--extra tacos. However, my boyfriend's 8-piece nugget combo was replaced with a double cheeseburger and a medium curly fry. The milkshake was fine, just melted. We called the store and spoke to an employee named Michael, who told us we needed to contact DoorDash. Before hanging up, he assured us he would call the GM and then call us back. We reached out to DoorDash, and they said the issue would be escalated immediately, which we appreciated. Still, my boyfriend doesn't eat beef, so he was understandably upset that his food was completely wrong. About 30 minutes to an hour passed with no call back from "Michael." We tried calling the store again--first from my boyfriend's phone, then from mine. Eventually someone answered. We explained the situation, and the person on the line asked who we had spoken to earlier. We said "Michael." He replied, "I'm Michael, but you didn't talk to me. That was my coworker Alonso." At that point, the story was making no sense and we were extremely frustrated. He then told us he would call the GM and call us back. He hung up. We never received any follow-up call from the store. The lack of customer service here is atrocious. I don't usually leave Yelp reviews, but this experience makes me not want to return to this Jack in the Box at all. read more

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I would rate a 0 if I could. This was the most annoying, frustrating visit I have ever had. We said chicken like 5 times, she rang up jumbo jack. Then we ask if the double chicken came with the keychain. I don't know how she heard cheesecake because we didn't say that at all. She doesn't understand English even if you explain it enough times. We need someone to understand people that understand English so this doesn't happen again. We went inside to clear it up. She gave us attitude the whole time. Not good customer service at all. She even rang us up more stuff to make it the same total of the order because the one she rang us up was cheaper than the one we said we wanted multiple times. This is soo bad, I'm even thinking of never going to this location ever again. read more

Employees were nice, food was fresh. Restaurant and parking lot clean. Bathrooms were clean as well.

order a breaded chicken sandwich and got a non breaded boiled chicken burger third year in a row where they cant get orders right and they were yelling at the window bout making the food and my order was the number 25 not 11 read more

Horrible horrible experience with them ! Food was Cold extra cold and when I contact the company to ask for my refund because this is my second time experiencing this with this jack in the box . they automatically gave me points on my account that i did not ask for instead of giving me my refund and when i emailed them until to explain thats not what I asked for since i will not be returning and the person who contact me back explain they cant give me a refund because they gave me points instead when i did not ask for that. Do yourself a favor and go else where read more

It wouldn't take my card when I tried to pay, so I had to add money to my Apple wallet so that I could pay with Apple Cash. When I click the button to pay, it said the same thing as when I put my regular card. I went to my Apple wallet and it says that it took off $30.01 for my order. So technically I paid for it, but when I go to order history or just in general to see whether or not it actually took my order it pretty much says that I didn't order anything. My order is still in the cart "unpaid" for when clearly it took my money! This is insane! After seeing that it charged me without actually taking the order I went straight to 'contact me' to get a refund and obviously it's not letting me get my refund without the order number. How am I supposed to get an order number when the order didn't go through but my money did.?!? You can see by the time on the top of the screen that I took a picture after I got charged the card. And then I took a picture of the cart and order history after. I can't even call the store because I don't know if their phone is disconnected or what but no one is picking up the phone. Which doesn't even surprise me because they never pick up the phone. read more

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Possibly the worse Jack in all of Sacramento. They're CONSTANTLY screwing your order up. Food is ALWAYS cold. Customer service? LOL, dial their number and see what you get. F*ck all these garbage fast food places. Ya'll used to have pride. read more

We ordered one and they got our order wrong went again and they did the same it was wrong and was not cooked well nasty!! read more

Jack in the Box - Chicken Teriyaki Bowl - Fast Food Near Me - Antelope, California

I tried to order something new that I saw from the online menu, and they said they didn't have it at the drive thru. When I pulled up to the window I showed them the picture of it and that it's letting me place an order to pick it up at their location right now. So they proceed to tell me, they do have it but it will take 5min and I'd have to park and wait.... So were they just being lazy? I had already order other things so I didn't get it :/ read more

Let me start off by saying, I love Jack in the box. It is my favorite fast food restaurant. Having said that, this is the worst Jack in the box. The tacos are consistently undercooked. Today my tacos were made with some kind of white cheese? Every time I order through their app there are always items missing which is really frustrating because you pay an extra $10 for the order to be delivered. Whenever I go through the drive through the order is correct so they really need to get it together with mobile orders. read more

Jack in the Box - Strange cheese in taco - Fast Food Near Me - Antelope, California

Kids with the blond curly hair with the glasses was rude just because I asked for buttermilk eyes were rolled. I order the Jack pack which my burger the meat was pink. I didn't go back because at this point I felt uncomfortable. The Saturday shift isn't too great. My taco was warm and soggy, so I know it was left out. So I didn't even eat that. I only are the fries. I recommend this place during the week only, the weekend shift is pretty messy and trashy. read more

Jack in the Box - Greasy taco & no lettuce. - Fast Food Near Me - Antelope, California

horrible service took me 30 min in a drive thru all i ordered is a burger and took them super long

It's my first time to try this food chain. The chicken were crispy but it's not flavorful. I liked the barbecue sauce though. read more

Jack in the Box - Spicy Chicken Sandwich - Fast Food Near Me - Antelope, California

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I DL yelp just to say this. Worst fast food Jack in the box ever when it comes to customer service. I've came here in the past multiple times and tried to give it a chance, but this as.ian guy in particular at nights has either an issue working here or he just plain out sucks. He keeps asking "anything else" repeatedly when making an order, after an item is placed he has no manners, soda dripping down the cup and expects to be picked up yet I still get it and then the lid pops off and soda drops down to my elbow. Does not offer napkins only the next soda cup. Like seriously does the manager not work with him and see his work ethics?? I've complained to the manager Silvia once in the past gave me free food and "I'll have a talk with him." A friend of mine told me about this Asian guy working in the past on night shift and even complained and again "I'll talk to him," yet still nothing has changed? It's hard to say avoid this place during night, but it's difficult when the munchies hit. Worst employee I ever came in contact with and since when has it been appropriate to wear a hood while working in a drive thru, yet can't see people in the back wearing a hair net?? Make that make sense??! And this milkshake mixer.... How long has that been sitting like that? Probably since this afternoon since I saw them took down a hamburger wrapper from the inside of it.. Nice trick guys. read more

Jack in the Box - Milkshake mixer - Fast Food Near Me - Antelope, California

I tried to use a coupon and at first, the girl taking orders at the drive up said the coupon was expired. It was not and was good thru 2/10/25. I called her out for that, and she made up another lie and said it was only good on the mobile ap. Well, clearly printed on the coupon are the words, "not for use with the mobile ap." It's raining and I'm not only getting soaked, but a little annoyed. Is she a liar, or just stupid? If this location doesn't accept coupons, then why isn't there a huge sign at the drive up indicating this? At $20/hr. I'd expect someone who actually knows how to do her job and maybe, she should consider collecting carts at WalMart next door. I drove several miles to another restaurant down Watt Ave. and they were glad for my business, accepted the coupon and had no idea what's up with the one in Antelope. read more

Yumm! If it's going to be fast food, Jack tastes so much more fresh and flavorful. Great staff s well! Thank you for all you do. read more

Never order food from here. It will never be correct. The food is gross, they don't pay attention to your order or even care if you are getting the correct food. Even the wrong order we receive is always nasty and just slopped together. $20 an hour for half ass work. DO NOT WASTE YOUR MONEY read more

Yet again Jack in the box has shown just how much they don't have any pride in a job well done. They don't care what they pass out the window. Ask for salsa and he gave me ketchup.. .really! This is hands down the worst freaking Jack in the box ever! read more

Jack in the Box - This is what they cast off as a chicken fajita pita. I don't know what it is but I wasn't eating it. - Fast Food Near Me - Antelope, California

i asked for 3 tenders and they gave me 2 tenders with three fkn waffles inside the box like at this point do an IQ test on the workers.

Ordered a breakfast combo and was asked what drink? I asked for diet soda. It was over a dollar more than the 4.99 because I ordered the soda rather than coffee. I wasn't told this when I asked for the soda. When I questioned it she pointed to the "fine print" at the very top of the sign that states simply, "additional charges apply". I am supposed to interpret the meaning. An obvious ploy to "trick" people into paying more by omitting relevant information. Also, can you make hash browns any thinner??? Only about a quarter of an inch thick and very small. read more

The food was great and the customer service was amazing. There is this one female worker who had black long hair, and served my food she had a great personality and has a beautiful smile. She personally made my day, and I'm grateful to her and the customer services she served me. This jack and the box has improved in the last 2 months with just customer services alone. read more

Absolutely positively the worst jack in the box ever ran. They mess up your order purposely, laugh about it and proceed to not answer when you contact about the missing items. Not authentic to jack in the box at all I don't even know how this place is still running. EDIT TO OWNER: no, unfortunately the corporate doesn't answer either, TRUST ME IVE TRIED! It's like it's just a known thing that the customer service and food quality is so terrible to not even bother answering all of the complaints you guys receive. Replying with some generic bot response doesn't help your case at all and says a lot about you as a business owner. AGAIN, horrible service at this location and horrible food read more

The food look like left over from yesterday. Hard pancake and soggy hash brown. Not eatable, the bacon taste ok and the egg read more

Jack in the Box - Hard pancake and soggy hash brown - Fast Food Near Me - Antelope, California

Excellent Monster tacos two for three$ and fabulous onion rings. Thank You Service workers read more

. 7/5/19 12:05am Drive Thru African American girl, ordered number #1. She just tossed the fries into the bag, they seem drop it on the floor and threw it in the bag with no cup container. At least wipe or shake off the dirt first. Hamburger tasted stale and old. As i looked closer a pubic hair was near the onions. Note2Self #346 Check the Bag. Put it in the Basket. read more

Jack in the Box - A mixture of fries and some other unrecognizable debris all tossed in the bag. Basically a Bag of Shit. - Fast Food Near Me - Antelope, California

Idiot employees as usual. Multiple missing items and sauces. You guys are not worth minimum wage.

worst customer service, the workers do not care about their job and they always get my order wrong, or they forget to put something. one time they gave me a wrong drink. read more

Drove 5 miles to come get some food at 4:00am to drive up to the order screen and guy says they're closed because of cleaning maintenance! So much for 24/7 now I understand why they have only 2 stars smh read more

If I could do zero stars, I would, the manager is incompetent as well as his staff. Just went by the drive-through got an order try to pay with $100 bill and it was their problem they could not break it. I did not have my wallet to use the card, so I explain to the manager that that's all I had $100 bill to pay for my kids food. They refuse to give me the food or take my money. He said that he couldn't cancel the order, so I suggested that they come in the mail or take the hundred dollars and give me the change, he refused to do so, and he told me to F off. Great customer service, looks like they will be eating my kids meal not they need it. read more

They're not that bad. Come here for the late night munchies and the food is always bussin' read more

Jack in the Box - They're not that bad. Come here for the late night munchies and it's bussin' - Fast Food Near Me - Antelope, California

The person that took the order was quiet and confusing. I also didn't get the food that I ordered and paid for.

Typically Jack In The Box gets a pretty bad rap, I've had a few negative experiences at other locations, but this location has by far been the best. People here are super cool and respectful, the food was good, and all around was just a good experience. Oscar at the front counter was super respectful and seems like an awesome dude. Will definitely come here when I'm craving that jacks. read more

How do I began.... This has to be honestly the worst fast food location of all time... I'm not quite sure how or even why this location is still open... the people who work at this location feel like they're entitled to coming to work and not doing Jack..... not to mention the countless times they have been very rude, never having items on the menu, and wanting to argue with customers. Majority of these clowns shouldn't even have jobs let alone.... Getting paid for the absolute crapy service they provide. What I don't get why would you want a job, and not want to actually work. I've given this location so many opportunities to prove me wrong.... And time and time again have proven me right. Incompetence comes to mind when I think of these morons.... It's like the hiring manager sits the people that are selected to work at the 7949 watt ave, Antelope ca, 95843 location down and ask them if they are not mentally able to follow simple instructions, or pay attention to anything..... or perhaps forget customer service let's get a attitude with customers and act as if we are on the streets. I'm quite sure the attitudes of these employees are totally different once it's time to get that awesome paycheck..... I went in last night and decided to order at the drive through...... oh my was that epic to say the very least..... hi can I order......... all of a sudden huh what...... you are screaming in my ear.... I literally was like did I just hear what I thought I did. So me being me started speaking a lot slower than any average person would so that perhaps they would understand me a little better......since I'm now speaking Jack in the box 7949 watt ave, Antelope ca, 95843 language ..... proceed to pull up at the window to pay and here comes a smart mouth, along with attitude that I found amazing. I'm dumbfounded that people like this still have jobs.... Then the worker of the year tells me something that obviously is contradicting what the companies menu stated.... She then proceeded to close the drive through window and starts talking trash. Lol I'm like are you completely serious right now.... Then is super rude handing me the food. I would really like to encourage anyone who decides to read this educational post about 7949 watt ave, Antelope ca, 95843 to seriously consider never waisting your money or your time at this very location. In all hopes I truly wish that they would close this location down..... or with a little glimpse perhaps fire the clowns that actually work here.... I thought Jack was the only clown that represented the company....... Hmmmmm guess I was super wrong. Like I always say these types of special individuals shouldn't start off asking for 16 or 17 a hour.... Perhaps let them actually prove themselves by starting at lower pay scale. I don't care how young or old you are treating people like they don't matter is never good for any business..... if Jack in the box doesn't want the label of being complete trash in the box please reevaluate the people you get of the streets who aren't worth hiring. Please give the jobs to people who would actually appreciate and be happy to have a job... and not some idiot who wants to look at snap chat and do everything else except work and complain. I wish I could give the 7949 watt ave, Antelope ca, 95843 location a fair review of -44. Because this is arguably the worst restaurant in the United States. I honestly want my money back from last night...... I hope this review helps all from coming to this fresh start program in which they call 7949 watt ave, Antelope ca, 95843 Jack in the box...... read more

Jack in the Box - This is my ultimate cheeseburger thrown in the bag with the fries thrown in the bag..... great work 7949 watt ave, Antelope ca, 95843... - Fast Food Near Me - Antelope, California

I don't know why i keep coming here. This place NEVER gets an order right. There's always something wrong. I probably ONLY come here because it's the closest place that i would go to. read more

This place is garbage Do Not Go Here !!!! The food here is stale like they make it in the morning and been sitting there all day. Ordered some tacos and when I got them they were all stale and cold same thing with the hamburgers and fry's stay away this is a warning. read more

So, I knew I should have not went. Today's experience: A sign at drive thru (because their lobby isn't open) with the message- "We are out of: chicken nuggets, chicken strips, milk shake, buns, AND FRIES!" Don't come here. It's freaking horrible. read more

They can't seem to get orders right , I had to ask them for my drinks. They are rude and their response is oh well when I told them I go back and wait in a long line because they couldn't get my order right. I will not be going back there. The food was cold and just thrown in the bag. read more

Claims to be a 24 hour location, but the inside and drive thru (blocked by a wooden crate) were both closed at 2 am with no signs or indications as to why. Correct your hours. read more

Not 24hrs!! I've tried to go there multiple times at 3/4 am when I have the early commute to work and they tell me they are down for maintenance. One morning I decided to ask what the heck can the maintenance be because I was there twice the week before and another time about a month ago and it's the same story. The employees then said the store is too understaffed to run at that time.. how do you own a restaurant chain and not staff it properly? I seen many other cars go through hat was why I expected the place to be open. Losing lots of business from the graveyard workers actually losing money on electricity and overhead. you sit. Better to have few sales than no sales.. Please don't advertise and have a giant OPEN 24 HOURS sign if your NOT open 24 hours or Staff your restaurant properly! Paying people To Just sit around for a few hours ? Really? Under maintained?? Come on guys............. read more