Horrible customer service. The store manager thinks he's a tough guy and got in my face in an…read moreattempt to intimidate me. They were mad because I was trying to return a $50 jack that doesn't work and one store on van dyke in Shelby township turned me down and then called this store to tell them not to return my product. They are racist and rude. The store manager told me he was flagging my fathers account who's number I used and that he never wants me to go to an o reillys again, after refunding me my money. Do not go here. I will be calling corporate and getting these clowns fired and also filing a lawsuit. Autozone is much better customer service and better prices. Avoid this place like the plague. To the tough guy store manager, enjoy working at Walmart. The lawsuit I'm going to file for discrimination is going to sink your store.

Ken (manager) went above and beyond helping my daughter use the diagnostic tool to pull the engine…read morecodes on her Honda CRV! He also suggested possible components that might be causing the check engine light to come on. Thank you, Ken! Great service!

I stopped at my local auto parts store as it's locally owned. Their prices are better than the…read morechains! I recommend Decker on Van Dyke S of 21 all day!

From the owner: Independently owned by the same family since 1959 means that we strive to give the best service…read more Machine shop, tools, name brand auto parts, and a national warranty. Affiliated with Auto Value parts stores which means we are locally owned but have national buying power. Everyday delivery means that "if we don't have it, we can get it quickly!"

Keith the manager it very rude - unprofessional he yelled on the phone when I called with a…read morequestion about engine cleaner if you can go elsewhere go !!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

it Monday and my vehicle want start. Service is little slow and they are friendly. But the girl…read morehelp was great. Christian was awesome in changing the battery

15 minutes before closing, checks battery, alternator and helps upload a code report so I can fix…read moremy vehicle...that is customer service.

Great place to find panels and almost any exterior things like bumpers & trim . Always great price…read morecomparable even to eBay & Amazon with the advantage of seeing the parts prior to purchasing. Highly recommend.

From the owner: A recognized leader in OEM-quality replacement parts for collision-repair projects, Sherman Parts…read morehas a well-deserved reputation for quality and value. Sherman Parts was acquired by Meyer Distributing in 2018.

I've been coming here for years. Not being a car guy, everyone here has always guided me when…read moreneeded and been very helpful. I've purchased car batteries here and when one failed inside the warranty period they replaced it without any hesitation. Even without receipt because they had a record of purchase in their computer.

This location is great. They were great help and saved me money from my own incompetence.read more

I ordered part for my 1967 mustang - Hussein was very rude…read moreand professional and extremely belligerent ! I spoke to other staff they agreed and said it's a corporate store and Hussein says if they fire me I'll sue them for being racist !!!!! Do not go to this store / lots of other places where you will be treated respectfully/

Napa is open to the public. I don't know why, but apparently most people don't realize you can…read morepick up your automotive parts here just like any other place. Napa is far superior to the other parts places you see on every other street corner . First I find that they are way more knowledgeable than most part suppliers. They also have better quality products and more stock. Several instances I have needed parts I was told at other places they needed to order, or go to the dealer for, and Napa had then on hand. They really are awesome. This location has a great group of employees. They have always been helpful and will remember you if you call up asking questions before you come in. I will say that you may find their price can be a little bit more then other places on some items but the quality is there . It's not highway robbery to pay a few bucks extra for supply that's on hand. If you are in need of repairs or replacement parts why not give them a shot.

Quality product at an affordable price delivered promptly. Wha more could you ask for?read more

I hope you don't have to return one of their products for any reason. I goofed up and ordered a…read morefuel line that was incorrectly entered into my shopping cart. I called and explained that I mistakingly ordered the wrong part and asked if I could exchange for the part needed. They would not exchange for correct part without charging a restock fee even though I was paying for shipping and part had not been used. I returned part but will never buy from this company again if this is the type of service they provide. BTW, I have purchased lot's of parts from them in the past but they didn't take that into consideration at all.

I have tried calling them 10 different times and never get an answer. I finally called 3 times in a…read morerow, finally got someone to answer they put my on hold for 40 minutes until they closed and disconnected me after waiting 40 minutes on hold.

This is by far the worst tire place. They lied and said my lug nuts were frozen on and I would need…read moreto take it to a mechanic to have my wheels serviced. I brought my breaker bar and a socket and easily broke them free. Guys working here either don't know what they are doing or are too lazy to do the job.