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    JA Photography Services

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - JA Photography Services

    Couples photography

    Engagement photos

    Event photography

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    Family portraits

    Headshots

    Maternity photos

    Portraits

    Senior portraits

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    7 years ago

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    Photography by Lena

    Photography by Lena

    (2 reviews)

    This experience was miserable…read more I should have be weary this of photographer since she had no reviews and I did not have a reference. But, Lena's website looked nice so I messaged her about a Unicorn themed photoshoot for a child, and she text me on July 12, 2023. Step one was to lock in date or Aug 18, with $75 per her contract, so that was done and date was reserved. Lena got into contact with me, thanked me sent me contract and said she would send specifics about the photoshoot closer to the date as we were about 5 weeks out. Per her contract, I had to pay for the remaining $325, ($400 total for session) prior to photoshoot, which I did on July 16. I don't hear from her for three and a half weeks and on Aug 8, within a week and a half of scheduled session, and after being paid in full, all the problems on Lena's end began. Starting with the changing of the date, the actual horse being used, Lena trying to shortened the paid time slot once she lost the first location in Chuluota, Lena wanted to change to a new location in Geneva, which made it an hour and a half further away from me to drive one way! Lena had very limited decor and no props. Only one usable horse crown, two in total actually but one wasn't available Lena said. So one headband to use and one color flower wreath for the horse. Lena was so unorganized and unprofessional. The photos Lena was showing me as examples that were what I was hoping for, where not even photographed by her, but another photographer. To make everything worse she said she would refund the money in full. As of October, months later did not "because of all the work she had to do." Lena did nothing but reschedule and change everything last minute because she couldn't deliver what was paid for in full weeks earlier Not one part of her job did she do professionally, correctly, smoothly or respectfully. I can not understand how she felt entitled to money she didn't deserve. I wish I would have had any inclination as to how this disaster was going to be played out but as she is not a business she cannot be reported to the BBB. She doesn't have a license for this profession so there is no telling how many times she has done this before. Since she did not refund me any of the money on her own, my bank was notified and did a reversal. Turns out that not all the money was going to be returned because of "ME" allegedly breaking the contract of the date paid for. Her words in the letter of her side of the story. This will all now be sent to the bank to be sorted out in an investigation. The worst part is that this experience tried to affect my daughter's birthday experience. That is completely shameful. I hope no one else has to deal with this kind of situation. It was completely disappointing.

    Lena was so easy to work with. This was a last-minute booking for my daughters wedding. It was not…read morea traditional wedding, and Lena went with the flow. She was on time, flexible, and patient. I can't say enough nice things.

    JA Photography Services - sessionphotography - Updated May 2026

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