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    J W Tile and Design

    5.0 (1 review)
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    3 years ago

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    Set In Stone - showroom quartz wall display.

    Set In Stone

    (8 reviews)

    I would never shop here!!! They are never on time! Can never get Contractors on the phone. The…read morereceptionist has a very bad attitude and does not know anything!! Worse place ever!!!

    I have the highest marks to give Set in Stone in Valdosta! From sales with Stephanie and Brook, to…read morecoordination with my custom cabinet builder, to holding my slab of granite for several months while we waited on cabinet installation, Set in Stone showed the utmost care and professionalism. I was unsure of what kind of countertops and sink to get and Set in Stone's staff helped me pick out the perfect set up to coordinate with the style and function of my home. They were patient and very helpful. Once it was time for the countertops to be installed, I had the best communication with the fabricators about every aspect of that process, including to seal or not to seal, how to seal, and how often to seal. I was so COMPLETELY comfortable with this business that I was not even home when they installed my countertops. When I got home, everything was magically perfect, as well as clean and ready to use, except for the sink. The plumber had also coordinated with Set in Stone and came the very next morning! A seamless process, just like my stunning countertops! I was able to work with a Set in Stone employee to help me pick out my back splash tile for the last leg of the experience. I am so utterly thrilled with my new kitchen! The ENTIRE crew at Set in Stone, from Troy in fabrication who is OUTSTANDING and PROFESSIONAL and who takes GREAT PRIDE in a job well done, to everyone up front, this has been such an easy and stress free remodel! Couldn't be happier! Bliss! I highly recommend Set in Stone!! Thank you to all of you! It's so nice to work with people who love what they do!

    Pyramid Roofing

    Pyramid Roofing

    (2 reviews)

    Pyramid Roofing just replaced my roof. Very professional from start to finish…read more They did every thing they said they would do. Showed up on time and worked until they finished. They replaced my roof in one day. In my opinion (best in the business). Raymond Thomas Valdosta Ga.

    Pyramid Roofing Co. TM came to our home & did a roof replacement on Feb 16th. The roof is not fit…read morefor a dog house! We called the city inspector to the scene & had the roof inspected. The inspector concluded that the roof does NOT meet code compliance & the ONLY remedy is to take it COMPLETELY OFF. Around 5 PM, the owner, Jose Lage, aka Joseph Lage, came to our home w/ his employee Levi Griffin. Jose never introduced himself as the owner. He & Levi continually disregarded the facts & attempted to make us believe that there were no issues w/ the roof. When asked about the shingles having one nail, he stated " there are no shingles w/ one nail." When my husband presented him w/ photo evidence, he said, "Oh, I'll give you that one." When asked about the 7 feet of architectural field shingles used on the ridge cap, Jose stated that the installers ran out of shingles but were planning to come back to complete the job. Levi chimed in & stated that he'd placed an order for the correct shingles that morning. Of course this was a lie: 1. A female representative from the company called my husband for payment earlier that morning. If the job was incomplete, why ask for payment? 2. When we started sending photos of the problematic areas, Levi called my husband & stated, "those areas will settle down, your roof will look completely different by next week". If the roof was incomplete, why not state that it was incomplete at that time. The owner, Jose, literally lifted a section of the roof w/ his hand & when my husband asked if that was correct, he said "Yes". When I pointed out the damages, he stated, "That was already there". Of course my photo evidence shows otherwise. On the back of our home, they laid 2 unsightly short rows of tile along the side of two existing ridges. Levi told me it was already there & he had pictures to prove it. I stated that I have pictures that show otherwise, but show me your proof first. He scrolled through his phone & never produced a photo. After showing him my proof he said, "well I think it looks better the way that we have it now" . At one point, Jose stated that the employees didn't work for him. I asked him if he understood what subcontracting meant. After we refused to pay him, he threatened to take us to court & place a lien on our home. Oh, don't worry Jose aka Joseph, we are definitely going to court!! After we continued to dig into Jose & Levi, they eventually stated, "You're right, this work is shitty. The employees have never worked on a roof style like this & they got in over their heads". Imagine the disgust on our faces at this point. No one in Valdosta or beyond deserves to be treated like this. Imagine how this lying, manipulative bully treats people who don't stand up to him. Imagine how he treats people who pay him & later discover his trashy work. Imagine the people who can't afford to fight back. Signed, Two Retired Air Force Veterans ISSUES: 1. Random shingles throughout the roofs surface on several different slopes have only 1,2, & 3 nails per shingle. This will void manufacturers warranty. Not to mention, the other issues that will be caused due to this piss poor installation. 2. Nails on several shingles that were shot w/ too much PSI coming from the compressor, resulting in the nail driving all the way through the shingle leaving only the adhesive of the shingle to maintain position on the roof. 3. Nails on shingles where the nail head stops shy of the shingle leaving a gap for water to enter through these penetrations & also not securing these shingles in place. 4. Nails outside of the manufacturers nail zone only penetrating through one layer of the shingle. 5. There are obvious areas where the installers did not use chalk lines for the shingles. There are shingles that are crooked & do not look uniform with other parts of the roof. Shingle exposures ranging from 3"-6". 6. There is no additional underlayment in valleys or transitions. They used starter shingles but no protective layers such as ice & water shield or valley metal. 7. The installer cut architectural field shingles in the shape of a ridge cap shingle & installed in parts on the ridge. This is not correct as these shingles are an eye sore & are not designed to be installed on hips or ridges. 8. Throughout the entire roof you can see little white paint lines. These paint lines are the bottom of the designated nail zone provided by the manufacturer. This line should be well covered by the following shingle & being that these lines are exposed everywhere the installation & placement of the shingles before nailing them in is also incorrect. 9. During installation the siding along all dormer walls & roof to wall flashing areas were damaged as there are obvious places where paint was peeled off & the wood siding was cut or hacked away at. 10. Scuffs all over the siding from what seems to be debris coming off the roof & hitting the walls on the way down to the ground.

    Chelsea Restoration Valdosta LLC

    Chelsea Restoration Valdosta LLC

    (2 reviews)

    I haven't worked with many contractors in my time as a landlord but I have never seen or even heard…read moreof one failing as completely as Chelsea Restoration. I will never work with them again. They seemed to deprioritize my home repairs and constantly left my renter wondering what the next step was while the house was left in disarray after water mitigation. I asked them specifically to keep in touch as their excuse was always COVID related. I told them that I understood and if they couldn't deliver on service due to COVID, they should at least increase their Customer Service portion and please please please keep the customer happy. They agreed and it sounded good at first but for several days there was no contact with no status updates. There were the normal delays for shipping and such but all I asked for were regular updates to my renter, that were not provided. The workers (when they actually showed up) were constantly telling my renter that they needed to leave for school or anything they had to, to leave early and not complete the work. This drug on for several days and then the final straw. They pulled up a floor in a room that didn't even need repairs!! The entire experience was infuriating and all I received were BS excuses, the words "things happen" were used, aloud! I'm in the middle of selling this house and their poor work ethic and lack of communication pushed my closing date by two weeks causing a chain of events that will likely push it even further. Do yourself a favor, these guys are a preferred contractor for USAA, if you have USAA and they recommend Chelsea, get someone else.

    They were quick, professional, and friendly. They made our repair a top priority. I would reccomend…read morethem just as highly as USAA does.

    J W Tile and Design - tiling - Updated May 2026

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