I received a confirmation call regarding an appointment I cancelled several weeks ago, and the…read morereceptionist refused to acknowledge that I cancelled the appointment. (I cancelled the appointment because I received atrocious quality of care at my previous appointment). Because the call was on Thursday and the appointment was on Monday it fell under the 24 hour cancellation window. When I said again that I had to cancel I was told that I would never be able to schedule an appointment with any Tidewater location ever again. I'm not seeing evidence of this policy anywhere, it seems like the receptionist just outright lied. Don't go here.

This office was completely fine and professional for the visits themselves. Leaving on the final…read morevisit I was told that insurance would cover all costs and nothing was due/owed. I began receiving text messages with balances. I called the office 5 times and left detailed messages with no returned calls. I even emailed corporate and talked to their answering service who told me he would relay the message when they opened on their next business day. To this day, I have received no mailed correspondence or bills and no one can be bothered to call me back. I do not know if I owe money and will not rely on an automated text message with links that could be spam. Very strange business practices.

worst experience ever, this office is total crooks and the women who work behind the counter are…read moreextremely rude, sarcastic, and unprofessional. they tell you one thing and they leave you hanging. I am now responsible for filing my own claim because they don't do it themselves (for my specific insurance only, go figure) but they didn't share that until after they already did the procedure and tried to tell me I didn't provide them my medical insurance information from the beginning so they didn't know.. except they made a copy of my insurance cards 2 months prior to my surgery even took place. I would never recommend this place to anyone. unfortunately they have already removed my wisdom teeth and they've screwed me over so my back is against the wall. they deserve negative stars. Dr. Z isn't the issue but his office is poorly managed. There are 2 office managers and one of them (Devahna) is completely unprofessional, condescending, and just talks to talk without any actual merit or useful information coming out of her mouth. Find another oral surgeon because this place will just screw you over in the end.

Dr Z is the absolute best, so is his staff. I have been to all of his offices to fix years of oral…read moreneglect on my part. He is currently performing an implant for one of my front teeth and I couldn't be happier so far. Dr Z is also performing his magic on my elderly father who needs dentures. Dr Z knows all the best doctors in the field to send us to for further work. He is very caring and truly loves what he does.

i had doctor o'shea at academy dental. he was great. it was the first time in my life it was great…read moreto see a dentist. went in pain left without pain. the entire procedure was painless.

Awesome service. The staff is friendly and helpful. Great location. Willing to work with your…read moreschedule for availability of appointments.

I would not recommend this dentist as I had a bad experience. They will overcharge you with your…read moreportion that you're supposed to pay. Big difference in trying to charge me $300 for something when I only had to pay $50 (this happened more than once). They don't like it when you call your insurance company either to find out what you're really supposed to pay. When my insurance company started questioning them about the charges, the dentist office dropped me and my family as patients and refunded me for all the money that was overpaid. Funny, I guess if I had not dug deep enough to find out actual cost, they would have pocketed the extra money that they charged me every single time. I have never in my life dealt with a situation or dental office like this. I wonder how many others blindly pay and never question the charges/amounts. Also want to add how rude the dentist was about all of this as well. We did not miss multiple appointments or any appointments for that matter. Did I ever have to reschedule something? Yes! With that being said, we were contacted by our insurance company and told to not come back. They said the office called them, not us. This was due to the staff being irritated by my insurance company. They were questioning prices and procedures.

Dr. Hao has done a wonderful job straightening my teeth - I didn't think it would be possible and…read morewaited a lifetime to have him tell me he could do it! I finished invisalign treatment and my comfort level is to a level I never knew was possible. I'm extremely happy with results! Thank you Dr. Hao and team!

I just finished my Invisalign treatment with Dr. Hao, and it has been one of the most positive…read moremedical experiences I've ever had. Dr. Hao is warm, knowledgeable, kind, and professional. My dental history is complicated, and Dr. Hao expertly navigated me through the process with ease---I am thrilled with the results. The office is clean and modern, and every person with whom I interacted on Dr. Hao's staff was warm and helpful. I never waited more than a few minutes before my appointments, and the front desk administrators were consistently pleasant and accommodating. It may seem strange to say, but I'm going to miss going to Hao Orthodontics---it was a pleasure being a patient here!

When my oldest son was 2, I took him to a Dentist inside the Sears in OP, FL where I lived...They…read moretraumatized him and it was forever for me to be able to get him to a dentist after that...Moving back to Maryland, I was sent to Tidewater Dental in LP, MD who only traumatized him even more. I finally asked for recommendations of a PEDIATRIC Dentist and was sent to Tendercare. Ever since then, (approximately 10 years now), I have taken my boys to TenderCare. The staff is friendly and the doctor who was there (Dr. Kim), was awesome. I like the new Dr as well but Dr. Kim definitely made an impression on my boys and I. I recommend Tendercare to anyone looking for a friendly, and great place to take their kids for all dental needs.

Being a product of a horrible dentists during my childhood that have caused me to have a dental…read morephobia, I believe the BEST thing you can do for your child is to provide for a positive experience with the dentist. I live over an hour away from this place. Does that tell you anything? I think the staff is wonderful with the kids. They laid the groundwork with my son to not have a fear of the dentist and has kept his teeth in great shape despite his addiction to marshmallows (prizes for potty training). The dentists are grads from UPENN (currently the top dental school if not one of the top 3) and everyone we have worked (great hygienists and assistants) with have made this place awesome- Which is more than I can say about those Chain Pediatric dental offices that employ dentists who are not pediatric dentists at all..... Unlike at KOOL smiles or whatever it is called, they wont "YELL" at you child to calm them down by scaring them. They use this awesome reward system (token to get a prize for being good) at the end to pick a toy in one of the dispensers. ALSO, the cute ship for kids to play in at the corner of the waiting room - PERFECT. Kept my kids busy for my 5 min wait (which is forever in kid time) As for scheduling, I don't mind scheduling in advance for the appointments I need (Sorry, Angela C.), but when I've needed to reschedule, they were fine with it as long as it wasn't a last-minute thing (I changed it a week or two out). My son hasn't needed it yet, but they offer DVDs for kids to watch during their procedure...(healthy teeth thanks to this place) The office is a building shared with an orthodontist on the other side (uhm.. can we say perfect transition to the tween years?) the ONLY drawback is the distance... but it is worth it for us.

This place is great. Dr. McCray and her staff have always taken good care of me. The front desk has…read morealways been pleasant and very knowledgeable. I've been going to this office for a couple of years now and have since gotten my wife to switch and now our kids are going there as well. And I love the text-message reminders they send me a week or so before my appointments. If it wasn't for these, I would probably forget my appointments. And my teeth would suffer. They would likely start stinking and fall out. I wouldn't have any friends. So thanks St. Mary's Dental, for being awesome.

I want to be clear first, the staff here is great. Kind, accommodating, no issues at all. The…read moreassistants and hygienists who worked with me were wonderful, and I have no complaints about that. My problem is entirely with the treatment plan I received from one of the dentists. Background: I don't have great teeth, I have bone loss in the back from years of untreated MS, which kept my gums inflamed for years. Since I started treatment for that, my gum health returned, tight gums, no pain, no infections. When I came into this office for the first time, I made it clear I wasn't chasing a perfect smile. I just wanted to be able to smile again without embarrassment. The dentist's recommendation was full-arch reconstruction, top and bottom. She told me my mouth was unsalvageable. Which, was concerning, because a year prior a different office told me it was if I got my wisdom teeth out. But, I listened to her and seriously considered it. They had a full presentation ready to sell me on a complete reconstruction. "You're going to have to replace these teeth in 10-15 years anyway, so why not now?" and "I wouldn't recommend dental work here, it's a waste of time and money. You'll just pay more later to replace them." What pushed me from being just concerned about what I was being told, to actually upset, came the next week while I was getting a cleaning done. The dentist came in during the cleaning to ask if I'd decided to replace my teeth yet. I thought that was strange. Very. I decided to go back to an ortho I had seen about a year prior who told me he could do the work. This time, he spoke to the dentist that had just recommended full reconstruction and he wasn't willing to go against the dentist recommendation. But, then he said, "If you really don't want to give up, go talk to a periodontist." So I did. The periodontist went into great detail. My teeth are not great (admittedly so,) but they're not anywhere near full reconstruction. I have great bone health in the front, the back needs work (from loss), and my gums are completely healthy. He showed me the bone loss on the imaging, walked me through everything. I walked into his office with no hope, because of what I was told before, and walked out with a lot more. What bothered me the most here, other than the sales pitch, was that the dentist who recommended this never actually tested my teeth's health. She went off the X-Rays alone, which to be fair, shows my mouth in worse shape than it really is. The periodontist went through and tested each individual tooth, and recommended dental work, approved ortho, and helped me organize a plan to actually fix them. I will say, it bothered me that St. Mary's Dental cancelled all of my upcoming appointments after I sought out a second opinion. I certainly didn't ask them to do that. Because, while I was annoyed, I understand why stuff like this happens. All that just to say, it doesn't matter how good a dentist is, they can make mistakes. If you get a diagnosis like this, definitely get a second opinion.

Several years ago, i got a Crown that was not giving me any problems removed at the dentist…read moreinsistence, and then, The Crown that was put on in its place was horrible, the fit was horrible. Had to repeat the procedure all over again. And the second one was worse than the first one, and I was left wondering, why did I have the original one taken out. I left there no longer trusting.