1. J. Smith Rentals

    1. J. Smith Rentals

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    Baton Rouge, LA

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    J. Smith Rentals

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

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    3 years ago

    We rented a jet ski and the experience was phenomenal. Just show up and have a great day!

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    Big Easy Water Sports

    Big Easy Water Sports

    2.3
    (3 reviews)

    Terrible adventure. The boat captain rode for a while, saw on small alligator and a few birds,…read moreparked in the shade and asked if we had questions. Not very knowledgeable and truly cursed like a sailor which was offensive.

    I bought a Yollar deal for Joe Rugs Water Adventures: $50 for an hour of jetski rental. I'm used…read moreto paying around $50-$60 normal price on the east coast, so the Yollar deal was good, since Joe Rugs normally charges $100 an hour. The instructions on the voucher said to call to schedule. I called, and the guy on the other end confirmed me for 1 PM Friday. OK, fine. So after driving all the way out to where they are, I call them again, since there is no signage anywhere. The same guy on the phone picks up, and asks if I have a credit card with at least $500 on it. On the Yollar page, all it says in terms of a credit card deposit is: "Must sign credit card waiver and damage waiver." No amount is stated. I tell the guy this and he says, "Oh, sorry." Like, seriously, you couldn't have mentioned the $500 WHEN I CALLED YOU YESTERDAY? Forget it. I emailed Yollar, and they were very nice, promising me that a refund would be forthcoming. If I want to go jet skiing, I'll drive to Gulf Shores or Orange Beach, which will be infinitely easier (and cheaper, Joe Rugs overcharges out the A**). I'm also very suspicious of Patrick F., who seems to have signed up for a Yelp account for the sole purpose of giving Joe Rugs 5 stars.

    New Orleans Power Sports

    New Orleans Power Sports

    1.7
    (45 reviews)

    Found a 2015 Suzuki GW250 on sale for only $2,500, the blue book was $2,835. I dealt mostly with…read moreDonald and he was fantastic to work with. I was very hesitant to deal with this place because of all the really bad reviews. There are several good ones as well, but definitely more 1-2 star reviews than any company would want. Maybe they changed the staff up a bit, many of these complaints are older. I've worked in sales a while and have been to places where you walk in, nobody greets you, you wonder why am I considering giving this place money, think about leaving, 5 minutes go by, but you really need something so you deal with it and never return. I walked in and was greeted / started getting help looking at bikes within 1 minute. Waiting around to give someone my money is something I don't put up with. Overall it was a great experience and I would deal with them again, but there were a couple of small negatives which is the reason for only 4 stars. So you have the little sales area and then I dealt with a woman in a small office behind this area once I decided on the bike and filled out some basic paperwork. We were going over paperwork for the financing and I specifically asked about a warranty since it's only a 2015. I was told no warranty. Ok, maybe she thinks I mean the warranty from Suzuki so I ask about being able to purchase any type of warranty and was told there is no warranty at all available. This made me pretty nervous combined with the reviews I had read. I worried more about possible issues with the bike than I typically would have. I don't finalize everything then and return with a friend to take an extra look at it for me because I found it very strange a dealership would not offer any type of optional warranty. I return with my friend and spoke with Donald and an older gentleman who kind of came across like he might have been the owner. Very knowledgeable and friendly. I mention to him that because there was no warranty I wanted to come by and have my friend who has owned bikes for years to just start it up and take a quick look for me. He informs there is a warranty and gets me prices / print out to take home. 3 year warranty from a 3rd party company they deal with. This was great, I just wish I was told this at first and I could have saved that extra trip, but not a big deal. Two more small issues left. First is I thought the title & notary fees seemed a bit high. $210 notary / document fee and $113 registration / title charge. Everyone I spoke with said it seems a little high, but they also said that is going to be about the same pretty much anywhere because a lot of places raise the cost of these fees some to make their money. The notary one is what seems pretty high. Maybe it's a bunch of papers to be notarized and you pay for each one? Not a huge issue though because I was fine with the overall price. My final price with all taxes and fees was only about 100$ above the blue book. The last minor issue was the financing if your credit is not so great. They got me financed from this place in New Orleans that just gives out high interest loans all day. It didn't look like a typical bank, but the person I dealt with there was fantastic and got everything finished quickly. The only issue is that it would be nice if New Orleans Power Sports which is actually in Kenner and barely in Kenner, it's nearly in St. Charles Parish could handle all of this from their offices. Had to drive all the way to New Orleans without any information on interest rates or anything regarding the loan. It just happened to work out that this place is right by the VA Hospital and I had an appointment that day so it wasn't too bad. Remember the little "no warranty" issue? Well due to this I held off on signing for the financing while I was in New Orleans with the finance company. I just wanted to go and see how much the interest was and everything since I am going in completely blind. If that warranty issue had not happened I would have signed that same day, but I had to return back in a couple days to sign and finalize everything. These issues might sound larger than they are, but they weren't that big of issues in the grand scheme of things. I got the bike I wanted at a price I liked. I have payments + motorcycle insurance for only a year that cost less than what I use to pay just for car insurance liability. From the sales department to maintenance crew, everyone was friendly and helpful.

    This seems to be a common sentiment reflected throughout many of the reviews. The staff…read moredemonstrated a lack of professionalism. Be sure to review the fine print carefully. And Bobby - I do not make threats; I follow through on my commitments.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.2
    (40 reviews)

    Enterprise was very accommodating. After my car accident, my insurance set me up with a rental…read morethrough them, and even though I had to change my dates multiple times, I was always treated kindly and never made to feel like it was an inconvenience. The employees are quick to assist, whether it's during vehicle pick-up or drop-off. My only drawback was that the car I rented for about 2.5 weeks smelled very strongly of smoke/weed, which was unpleasant. Otherwise, the service was excellent.

    I attempted to rent a vehicle and was assisted by an employee named Frank. During our interaction,…read moreI was told that I was "not in the system" despite having rented vehicles from Enterprise on numerous occasions in the past. I was also informed that I needed my own insurance to rent a vehicle, which was confusing given my understanding of Enterprise's rental requirements and available protection options. What was most concerning was the manner in which I was treated. During my visit, I observed other customers being assisted and receiving rentals without similar issues. As an African American customer, the experience left me questioning whether I was treated differently because of my race. While I cannot definitively determine the reason for my treatment, the interaction caused me serious concern and made me feel unwelcome and unfairly singled out. Because of the seriousness of these concerns, I am documenting this incident and seeking guidance regarding my rights and available options. I am also consulting legal counsel regarding the matter.

    J. Smith Rentals - carrental - Updated July 2026

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