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9 months ago
Purchased a carpet today and the owners are just all round great people. I've fitted the carpet this evening and the quality is perfect, especially for the price too. We're both very happy with it. Thank you again read more
Units 30-31 Dragonville Industrial Park
Dragon Lane
Durham DH1 2XH
United Kingdom
0191 386 8230
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What time does J S Carpets open?
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Yes, J S Carpets has parking options.
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Absolutely brilliant. I'd rang yesterday and they had a carpet fitter out to measure the same day…read more Went into store today so within 24 hours of my initial call I am fully sorted and booked in. John was super helpful & he helped me find a carpet in store within my budget but still very good quality and then went above and beyond to do so when the original carpet I wanted was out of stock. Very quick turn around as carpets are booked to be fit on Tuesday, so literally 5 days from calling up they'll be down and sorted which is fantastic as I'm currently heavily pregnant and on a time limit. Nothing I asked was too much and the service was fantastic. Thank you so much.
This shop looks small from the outside, but once you have a look in, it's much bigger, and…read morestretches right back. This of course means a big range of carpets. They also do a small selection of furniture. The best thing about this shop is the friendliness and service received on getting the carpet fitted. Very fast workers, with plenty to chat about
Initial impressions, having not been in for a long time, there's a really good choice of carpets…read morehere at reasonable prices! I love carpets me!
I think customer service skills are considerably lacking, more so with the young delivery gentleman…read more( for want of a better word )
I have been to many different carpet showrooms and have found the staff very friendly and helpful…read more The customer care was fantastic. I would recommend the carpet studio to all.
i purchased carpets from here last year for my niece very well priced and good quality the lads…read morecame and fitted them and a job well done will of course use them again when needing carpets
I used this store when i moved house and got all my flooring they were very helpful and helped me…read moremeasure every roof. The quality of the carpets are great and the price tag is the same and it gets even better if you time it right for there bank holiday sales they always seem to have one. I got them to arrange the carpet fitter which was a great price and saved me a job. I would say the only thing that is expensive is the delivery of the carpets i live not even 5 minutes drive from the store and they wanted a fortune so see if you can get someone to help you get them home. All the staff were friendly and helpful.
Have used this carpet store & the one next door a few times. They have a have a good selection of…read moretop notch & cheap to go carpets at reasonable prices.
I always get my carpets and flooring from this store. Located just next to B & Q in Ryhope. You can…read morepick up ends of rolls of carpet at very goos prices, offers are often available on certain items and the quality of products can range depending on what you pay. Cards are available at the till for local carpet and flooring fitters. A nice store with friendly, helpful staff.
Popped into the Blaydon store yesterday to test out mattresses. With help from the very friendly…read moreand knowledgeable David, we bought the ideal mattress for my back. It's really important that I have the right support due to a rare spinal condition, so David's expertise was really helpful. Great service on the day and it was quick and straightforward. We can't wait t receive our new mattress! Oh and thee prices and discounts are great too.
This is a very good furniture shop without a doubt. Quality…read moreis very good and you could shop here with piece of mind knowing you are not buying rubbish. I must admit that I practically only buy from here in a sale time and have managed to pick some good deals. Word of advice If you shop here and its not a sale time then before you agree a sale ask what the price has been or would be in sale time and from there you need to haggle down. If you don't ask you won't get I bought an Italian leather sofa and a piece of the stitching came loose after about one year and I was worried that they might not cover this but to my delight it was no problem for them what so ever. The customer service dept was extremely polite and apologetic, they made speedy arrangements for a specialist to come out and look at the problem and to my surprise he even repaired it there and then. Very good quality Excellent customer services Fair priced but can knock down when not in sale period
Good store up small flight of stores. Goods crammed in and also ordering service possible. A* the…read moremanager is a friendly guy and has always iven us good advice. They also stripped down a peice of pine furiture for us and delivered it too all for a good price. Some oak furniture also sold New and reclaimed pine
Absolutely appalling service and rude manager. When asked to make two tables, the job took 10 weeks…read moreand when we were finally contacted to collect the furniture we found that they didn't even bare a resemblance to what we had ordered. In response to this the Manager offered no apology and was simply rude. I would not recommend this shop!!