Last fall we hired Paint Medics to paint our home and fix the end caps on our aluminum siding. I…read moream a disabled retired veteran; we had to save for years to get this work done. We were assured that even though they were more expensive, that the work quality was better. The work looked good at first but upon further inspection there were a lot of missed spots, paint lines, and most of the siding end caps they repaired were literally falling off. They came back out on June 8 to fix all the problems. They had to repaint almost two thirds of the house and secure most of the end caps. Even their workers said the first crew did a bad job. The second crew painted the mistakes from previous crew but in the process damaged the following with overspray. Pool, brand new pool cover, AC Unit, window, deck, fence, composite deck, garden hose and nozzle, new soaker hose, downspouts, and the brand-new planter and trellis that were hand built by me and my sons for Mother's Day. These items were covered in green paint. Also damage to landscaping including several rose bushes and hydrangea that had broken branches small plants that were crushed. I emailed the owner asking for his insurance company's information so that we can put in a claim for all the damage. The response from owner was that it's latex paint and it will be easy to clean and admitting the damage was his worker's fault. We explained that we had already asked workers to clean the AC Unit two times while they were here. The paper towels and spray cleaner didn't get the paint off the unit. It still has paint spray all over it They just wanted to send their crew the following morning to do the same. We just want their insurance information so this can be rectified. The salesman told us they were licensed, bonded, insured and registered with the city of Parma to paint houses. We checked with Parma City Hall Building Department, and they said Paint Medics is not registered in the city of Parma and that they are illegally in the city doing work. They have not been registered in the city for two years. The owner by email has treated this like it's nothing but an inconvenience. Every time they come on to our property there is a different problem, so all we need is insurance information. They refuse to give us the insurance contacts. I plan on calling every city that they have listed that they work in and try to find their insurance information. If unable to find out, we will be taking them to court over the thousands of dollars of damage they have done to our property.
