If I could give them negative stars I would. Worst experience ever. Everything was great at the beginning but needless to say, once the install happened it was horrible. The owner was extremely rude, condescending, twisted what I was saying, and then flat out lied to me. We noticed several areas that are flawed from the install--along the edge, in the middle of the floor, etc--but I refuse to let anyone from that company step foot in my home ever again. I am completely dissatisfied but it's not worth dealing with the owner with because he is a complete joke. I clearly overpaid for this flooring and already want to rip it up and hire someone else to redo it. After my horrible experience I learned of several other similar experiences from others--I honestly can't believe they still have a business. The staff inside the store is great but the workmanship of the installers and the overall demeanor of the owner is appalling. I wouldn't recommend this company to my worst enemy. My husband and I will likely be ripping up this flooring sooner than later because it's a disgrace. We were told we were getting a "hell of a deal" from the owner--I guess the joke was on us because we fell for it. read more