I purchased a Jiangsu Gator 50, which is a 49cc scooter from J.J.J. Powersports in Bradenton in August 2021. I spent $1200 that day. John, the owner advised me that I must have an oil change at 500 miles during the break in period and he would come to my residence to do it for $125. When I got close to 500 miles I tried calling but no one would answer. It kept popping to a message stating the mailbox was full so you couldn't leave a message. I went to J.J.J. Powersports Facebook page and left 2 messages a week apart on messenger stating I was nearing 500 miles and needing service. I also advised in the message that I couldn't leave a message on their voicemail because the mailbox was full. Both messages in messenger indicated they were read but neither were responded to. My coworker also tried several times to reach him for service and he never answered the telephone.
I finally reached him on the phone. I made an appointment with him on 3 separate occasions. The first time was for a Friday. I touched base with him in the afternoon because I hadn't heard from him and he advised he got caught up in traffic and was trying to get out to me. He never showed up or called. The second time I made an appointment on a Wednesday and he cancelled late in the day stating he had a family emergency. He rescheduled for that Friday. I waited all day that Friday. He texted and said his Mom was having a procedure and he would head my way once she was recovered. He never showed up or called. I spent days trying to find a company that would service my scooter because many places won't touch it because it's Chinese made. This is my primary mode of transportation right now. This is not a recreational vehicle for me. It is quite clear that the owner John does not care about his customers or stand behind the products he sells. He is unprofessional, unreliable, unresponsive, uncommunicative, and irresponsible. I do not recommend J.J.J. Powersports. Buyer beware read more
