If I could give 10 stars, I would!…read more
Building a home from scratch can be overwhelming--especially when you don't live in the area. My wife and I dreamed of a 3-bedroom cottage in Bar Harbor, ME, and after hiring an architect, we faced the daunting task of finding the right builder. Through a recommendation, we found Ricky Sprague, owner of Generations Custom Homes (GCH). That turned out to be the best decision we could have made.
From day one, Ricky stood out. He patiently explained the entire process, respected our budget, and built in flexibility for changes along the way. What impressed me most was his organization. Ricky uses what I called his "magic spreadsheet"--a clear, detailed budget and progress tracker that he updated with each invoice. I could see exactly what was spent, what remained, and how far along we were. For someone investing life savings into a project, that transparency was priceless. And here's the kicker: Ricky's estimates were spot on. The only deviations were the ones we chose, and even those were offset by savings elsewhere.
Now, about quality. GCH typically builds large luxury homes, and ours was modest by comparison--a 3-bedroom, 2-bath cottage. But you'd never know it from the craftsmanship. The trim work around doors and windows is flawless. The tile work is magazine-worthy. Friends have tried to spot imperfections, and none could be found. The attention to detail is astounding, and the result far exceeded our expectations.
Equally important is how Ricky handles challenges. No construction project is perfect, and we had a minor issue with window alignment. Before I could even decide whether it was worth worrying about, Ricky had it fixed--on his dime. That told me everything I needed to know about his integrity. He takes ownership, stands by his work, and makes things right without hesitation.
One example that really stood out: when the quartz countertops were installed, one side wasn't cut perfectly at 90 degrees. I honestly didn't notice the misalignment, but Ricky immediately spotted it. He arranged for the company to come back, remove the affected sections, recut them precisely, and reinstall them flawlessly. I was beyond impressed with Ricky's attention to detail, dedication to quality, and genuine care for his customers.
It's clear why I want to give Ricky and GCH 10 stars! They take pride in their work, listen carefully to their clients, and ensure the finished product exceeds expectations. Whether it's a large project or a small detail, they handle everything with professionalism, skill, and heart.
Communication was also seamless. Ricky was always accessible--whether by text, email, or phone--and responded quickly. I never felt out of the loop despite living hours away.
At the end of the day, what you get with Ricky and Generations Custom Homes isn't just a house--it's peace of mind. He's extremely talented, honest, and hardworking, and his entire crew reflects those same values. My wife and I are beyond thrilled with our new home, and I can say with complete confidence: if you're looking for a builder in the MDI area, stop searching. Hire Ricky Sprague and GCH. You'll be in the best hands possible!
