Paul the mechanic is the best in the business. He diagnosed the problem in a flash. He had the parts and vehicle back up and running before lunchtime. Five stars are not enough for this fine mechanic. read more

I wouldn't even give them one star. I won't bring names into it. Pinellas Park BYRIDER If you have a vehicle through them. All I'm going to say is Good luck and Run. Pay off that loan and never look back. Bad for business, good luck to you. Auction bought cars for cheap they turn around and sell it because it came with a set of keys. Horrible business people and I feel bad for you if you are intwind in any deal with them. Get out of it , if you still can, thank me later. It's The most unpleasant and unprofessional service "mechanic" department experience I ever dealt with. Good luck to you if you chose JD Byrider pinellas park pinellas county. read more

I wouldn't rate this place one star to be completely honest. All of their cars are junk and have to be brought in once a month for a NEW issue. Dont go here!!! They will scam you out of a car and money. Finally traded in the car that barley was even on the road and more in the shop to a REAL dealership and got a brand new car. Please save yourself and DONT go here. read more

I have purchased several vehicles from JD byrider they were even there for me when I told out my car it was help helpful and getting my case resolved and getting me into another vehicle if you ask me if you have an issues and you want to build your credit start with JD byrider Mrs.Smith this is for the location in Pinellas Park read more

Pinnellas Park is Worst and dirtiest service ever. Our car came back, not once, but twice, a filthy and greasy mess, with all our belongings toss about the car. Also, the second time it came back rat infested, and it did not go there that way and in fast never had a rat, let alone bug issue in its life. In fact, the car was immensely cleaned before it was dropped back off because of the recent way it was returned to us weeks prior. I would given zero stars but you had to pick at least one. read more

First off with this place they have to do in house financing because none of their cars will book out with any other bank. They take their cars make them look pretty and sell them to people who can't afford a vehicle. The cars are not mechanically right. The cars are just over junk yard quality. The customer service is absolutely terrible. They don't car about their customers at all. My advice is this company should be shut down and the owners should be thrown in prison for theft. I would never buy a car here!!!! Don't do business with a dirty company that sells junk cars and has no respect for their customers. They don't deserve 1 star. read more

id give them negative stars if i could. i bought a 2014 ford escape ecoboost 1.6L and within a month there were already major issues. billowing white smoke coming from the exhaust because the engine was burning oil AND coolant. Ive made every single payment on time w no issues and these people will screw you over and try to milk you for repairs they KNEW the car needed before selling it. They will keep your car and not even give u updates meanwhile tbey give zero loaner cars because "of the cost of insurance" but then expect you to not only pay for the repairs cus literally nothing is covered by the warranty but also pay for the car WHOLE TIME THEYVE HAD THE CAR. how do u expect someone to pay for a vehicle they bought to get to work if you HAVE THE CAR and the car itself is not even driveable. This is basically a legal scam and its disgusting. Shady ass place honestly. No loaner cars while your car is in rough shape and u have no way to get around. read more

Please do not buy a car from this place. I just got a Honda Pilot 2012 from them less then 6 months ago. on the test drive I found a couple of issues that weren't a deal breaker because they agreed to fix the issue. So I bought the car. When it was their turn to keep their word and fix it I just got a bunch of crap from the shop. The end to the story is it was $1600.00 worth of repairs and they would only pay 600 of it. So after putting $2500.00 down my old car trade in and a $500 dollar payment a month I had to spend 1000 bucks on repairs. This place is a rip off, they will lie to get you to buy a car. There are a lot of car lots out there that can help with lower credit. Look around and avoid this place all together. If you don't it will be the worst mistake of your life. I know first hand read more

J.D. Byrider - Repair bill - Car Dealers Near Me - Pinellas Park, Florida

No one should ever go here. My husband and I went to get information about financing and to see what vehicles they have to offer. The salesman James was very pushy on getting my husband to fill out an application and didn't want to give him any information on the vehicles mileage or pricing. When my husband asked to test drive a vehicle James told him that he couldn't test drive a vehicle until the bank tells him what he qualifies for. 2 hours later we met with the finance lady who interrogated us and informed us that they couldn't approve my husband without me on the loan because we were married and I had to be on the loan. We decided to leave and went to Superior Auto Sales where Mary Jo was still helpful and got my husband approved and in a vehicle the same day. If your looking for a place to buy visit Superior Auto Sales. read more

I had a pretty decent experience credit wasn't great so we didn't have a whole lot of options and the car they got me was in good condition and decent miles for the year the alternator went out about a month after buying it but the tow to the dealership was covered and all but $26 was covered and they replaced it in a timely matter the only thing I will say is not even a week after buying I needed an oil change even though they said it had just got one, then while in the shop the light came on needing an oil change and the techs did not even address it or call to ask if I wanted it addressed which I found odd now I have to make another trip out there which is an inconvenience but other than that was just grateful to be able to get into a car that was reliable and decent read more

We spent about 5 minutes on this lot yesterday morning before buying a car elsewhere. First of all, the cars are older and very rough here. This place is only a last resort if you have absolutely no other options and no credit. Even then I would not recommend it. We found two half way decent cars that were 2010 parked at the very front of the building. They were the only cars here we would even consider. The "sales" person was nice but knew nothing about the cars. We tried to ask details about them (they have NO details actually on the cars) and we were pointed to a board with prices and then left alone. The board had the price, but not the mileage. We asked about miles and we were told we had to talk to someone special. She came out and said we had to fill out an application first to learn about the mileage. What? Then we told them we had a pre-approved loan with a decent amount down. We were told that they DO NOT ACCEPT CASH. What?? Apparently, they make so much money off of people on their interest that they are not even willing to take cash for a car on their lot. Crazy. I felt bad for the one dude that I actually saw in JD Byrider. I wanted to tell him to run. RUN. read more

JD Byrider has been in business for 30+ years. They have a great warranty, and a program to help with challenged credit. I would recommend them any day. read more

First of all they don't reply on any car apps if your on a budget.Second, I went to test drive a car there one of the young jerk told me , I'm not gonna waste my time on the paper work if your not gonna buy the car!!! With a nasty look and voice .Lol I didn't even turn the car on yet. when he said that I took my money and left walked right out the door Told managers they didn't care they said well look into it never heard back.After that he called me about the car twice a week for a month . All the managers care about is making them take your money and after that you deal with them everyday calling you. GO ELSEWHERE OR YOU'LL BE SORRY!!!!! Don't believe me? Read all the reviews on their site . If you do go there do your homework be smart and know what your doing or take someone with you also take the car you get to another mechanic first !! Don't trust them please!!! read more

On 3/4/17, I purchased a 2005 Honda Civic from JD Byrider in Pinellas Park, FL. This car has had constant problems from the beginning. It was sold to me with the check engine light on and has had several "fixes" since then: 1. Initial problem was in the fuel system - something that needed replacing in the tank if I'm not mistaken. 2. The brake light was stuck on all night resulting in a dead battery in the morning. 3. Overheating while driving. 4. I asked THREE times to have the brakes checked because I noticed a pulsation/jerking upon breaking. Once after the test drive - I was told the pads were just replaced and to allow time for them to be broken in. Then I asked again and was told that it was due to the brakes getting hot and then getting wet in rainy weather. Finally, while driving in rain, I had someone make a hard and fast brake in front of me at a traffic light which caused me to brake suddenly. The brakes would not catch and I lightly tapped their bumper. Thankfully, there was no damage, but thinking about what could have happened was definitely a scary thought. I had an existing appointment for service, so I emailed and asked again to have the brakes checked and conveyed what happened. I was told that it was just because it was raining. I replied with a question about the functionality of warped rotors and the possibility that they would not grip properly, and finally the brakes were fixed. 5. Car would not start in a parking lot after it had driven fine to the store - bad fuel pump. Since then, the gas gauge sticks and the gas light is on for at least 15 minutes before it registers. 6. The rear defrost has NEVER worked. I asked about this a couple of times but was told it had power so couldn't be fixed unless the back window was replaced. This is extremely dangerous with the morning humidity / moisture in Florida, which causes almost daily fogging of the windows. Even if I dry the window with a towel, which I do almost every morning, it fogs up by the time I am at the end of my street 7. The THIRD fuel pump in a seven month period has just been installed.... I missed time from work for nearly every repair. Twice I needed to scramble to find a ride to work. On these occasions, I had to cut my hours to match a part time employee because she is the only one that lives in the same area as I do. I rarely call out or go in late. To do so because of a recently purchased vehicle is absurd. I asked for a "CARFAX" report. I was instead provided with a vehicle history report from another company which showed nothing significant. I looked up the "CARFAX" myself, which showed 39 reports I have had a mechanic look at the car, who pointed out several red flags that this car has been in a major accident - the trunk lid is higher and not flush with the body of the car; there is a variance in the paint on the front of the car; the weld on the doors does not line up; the driver's door is not tight to the frame of the car, which resulted in leaking during every rain and warping of the inside trim. When it leaks, the seatbelt is saturated and the window drips inside the car until the rain stops. I am paying $406month in car payments. I had been told by several people that I was paying an outrageous amount for a 2005 Honda Civic. This prompted me to check the price from the Kelley Blue Book site. The range for a DEALER sale price is $3,737 to $5,094 with a fair purchase price of $4,416. Based on the problems I've experienced in the 1st 6-7 months of ownership would lead me to believe that it should have been sold at the low end of the range. JD Byrider charged me a CASH price of $12,527.95. 3 times the fair purchase price. In payments, I will have paid $20,750.60!!!I believe that I have been taken advantage of. This is the worst car buying experience I have ever had. I have reported this to the BBB, as have many other dissatisfied customers. Check it out.... read more

You guys don't go there.I've had my car for about 58 days.Nothing but problems.My Cadillac converter for one, two hours after I bought the car.Then headlights.Took in to get fixed. Put it like this , at least 5 times later and that's being nice , Nope not fixed.Not mention my tempature gage, now the brakes.Oh and I had to get my own car fax report now I see why they didn't want to give it to me.They sold me a accident car.Now I'm screwed and they WON'T let me get a diff. car. And my headlights are still messed up.DON'T GO THERE PEOPLE.CALL ME IF YOU WANT TO NO MORE 7276233341.I HAVE YET TO ENJOY MY HHR.It's been a nightmare. read more

This is quite possibly the biggest scam in the history or scams. I don't care if you have zero credit GO SOMEWHERE ELSE. They will take advantage of whatever situation is. Take mine for example, I was fresh out of boot camp reporting to my first unit as an 18 year old with zero credit and needed a car ASAP. So I ended up at JD Byrider and got myself into a car with high mileage, an insane interest rate, and an absolutely nuts down payment. I will end up paying quadruple what this car is worth. Please do yourself a favor and never ever come here. read more

They was amazing and understanding I got a beautiful car my credit has to be the worse 2 repos =(... But they gave me a second chance... I love them forever =) with a low down payment 400$ and I had to bUY insurance=( which was a little high but usaa gave me a great deal..now I'm on the road again in a great Mazda s 3 I love it thanks you guys.. read more

Walked in, no one was around. When someone did come out of the back room she was half dressed and claimed to be " trying on clothes." The entire experience was weird. read more

I bought a vehicle from JD Byrider in Pinellas Park on October 10th, 2018. I had my 2 kids with me and I know that buying a vehicle is a process, however, I was literally there for almost 6 hours. Not even 48 hours later and before I had even put 20 miles on the car it completely broke down on me. Thankfully I was just a block or two away from JD Byrider and was BARELY able to get the car there. The Service Manager met me outside to see what was going on and after telling her the situation she seemed concerned and told me the car would be fixed by the end of the day. I went to pick up the car only to get in and see the check engine light on. I giggled because what mechanic says the car is fixed without test driving it first? I attempted to drive it and it was still completely broke after being in their care ALL DAY. I walked right in and spoke with Angela (sales manager) and she said they would fix it the next day and she called an Uber to take my kids and I home. The next day the car still wasn't fixed, the day after that it still wasn't fixed. The Service Department kept coming up with more and more things that needed to be done to it. I eventually got mad enough that I spoke with their Regional Manager, Sean, who told me that he test drove my car for 30 whole minutes and he didn't feel anything was wrong with it.... but I still wasn't able to pick the car up because the check engine light was STILL ON. This went on every single day for a week and a half before they FINALLY sent it out to a transmission specialist (yes, it went to a transmission specialist a few days after the Regional Manager told me there was nothing wrong with the car other then "a little jerking"). Angela (sales manager) told me the car went to AAMCO. Did not tell me which one. I called a couple local ones and finally found the one my car was at. Basically, JD Byrider sold me a car with a completely messed up transmission and AAMCO was going to have to put a whole new transmission in it. This took them 4 days... putting us at November 5th (17 days from the day I brought it back to JD Byrider). I went to pick the car up and was told it wasn't ready because he noticed whoever did the wiring in the car duct taped the whole thing and he didn't feel comfortable with me leaving the property with it like that. He told me the next day he would fix the wiring, putting us at day 18. At the end of day 18, the transmission specialist found yet something else that needed to be replaced and told me it would be ready the next day, putting us at day 19. I called JD Byrider every single day telling them what was going on and not ONCE did I ever even get an apology. They have not offered me ANYTHING for the inconvenience (going 19 days without a vehicle and having to have someone drive me around). One of the days I was upset during one of my phone calls (understandably upset) and one of their Sales people by the name of Melanie told me and I quote that I "needed to act like a normal person". I told Angela (Sales Manager) that I wanted to speak to the highest person I could and not the guy that told me the car was fine and Angela said and I quote "Well that's not going to happen". I LITERALLY bought a car... less then 48 hours later it broke down. I then had to go 19 days with no car. JD Byrider never offered anything. They did not offer a lender vehicle, they did not offer any kind of refund on my deposit to help me out with having to get rides (or hell, even for just the inconvenience), they did not offer letting me speak to someone higher that may have actually cared, they did not offer proper customer service or EVEN AN APOLOGY... nothing. The car seems okay now, but that is no thanks to JD Byrider... only to AAMCO in Clearwater. Beware of this place... they will sell you an EXTREMELY messed up car and not give a literal crap. read more

The service manager got me right in and Candy went out of her way to personally go get the part my car needed and get it repaired the same day. Tv, a comfortable couch and cold water really made it as good an experience as it could've been. Highly Recommend! I had to come back but they were just as great - hopefully no more visits any time soon! read more

In my opinion JD Byrider is nothing but a scam artist...they give you vehicles that break down that's why they have a 36000 mile warranty or 3 years then they tell you your warranty expired when it never did then when a problem happens and it actually you need it they tell you they can help you. The cars are junk the Transmissions go I just think it's a very bad place to do business. read more

This is the worse place to get a car. They are rude and nasty. I got a car and the dash board didn't work. I couldn't see milage, what gear I was in ect. They say they give you a warranty but if course that wasn't covered and even tho I just for the car they Wouldn't fix it unless I payed $275. The car also had a problem with the ignition(it was misfiring) which they tried to fix 3 times. I switched jobs and my pay day changed they refused to adjust my payment day. I was short by $40 they took the partial payment then 2 days later they repoed my car saying I didn't pay. I had to pay the $40 plus a $300 repo fee. This Company is just horrible. read more

this place is a rip off, even if you think you have no other option, go elsewhere. they will tell you how great their service is which is a lie, they will say we are gonna fix this and that after you buy the car and never do, then just wait till you have to get stuff fixed under "warranty", they had to do my ball joints twice and they are still not fixed. don't waste your time or money especially with lying bastards like jarrod, he is why there are stereotypes about used car salesmen. read more

Let me start by saying I have not had to deal with the sales department, but do not ever take your vehicle to the service department if you can avoid it. I brought my car originally for a blown engine. Engine got replaced under warranty no problem. Within a matter of a day or two the check engine light came back on. Multiple parts within the engine had failed. They attempted again to fix it. I get the car back and don't even make it out of the parking lot before yet another check engine light is thrown. The part in this case is not covered by warranty. I asked what codes were present when I brought it back and they were incapable of providing them. Candy the service manager stated that a service technician should have written them down, but didn't. However IF the code was present at the time the technician SHOULD have fixed it. Now I'm not saying the tech missed it on purpose. accidents happen and there were obviously multiple codes when I came back. At this point it appears that they did not try to verify they actually completed the repairs because all I had to do was roll through the parking lot to get a light and the service manager Candy is clearly willing to work on guesses and not facts. Didn't ask for free labor or parts. I simply asked for them to work with me since they had the engine torn down to that point and it looks like it was missed, which they refused. The service manager throughout the whole process was constantly trying to blame her employee, the tech, and others for delays and the reason she didn't take care of things. Clearly this service department could care less about doing the right thing. They would rather wash their hands of a situation and say screw the customer. read more

You only get one star from me because it's not possible to give you no stars at all. This service center is a complete waste of time. You have had my car since Wednesday today is now Saturday and your disrespectful so called "regional manager" had the nerve to say out her mouth I'm lucky it's being fixed under the warranty. So basically what your telling me is since it's being fixed under warranty I'm not suppose to want my car back in a timely manner to get back and fourth to work? Bums! Never again will I deal with this dealership! Poor time management and unprofessional! read more

DO NOT BUY FROM THIS COMPANY!!! They sell you a car that is going to break every week and then try to charge you to fix it. I purchased a vehicle from them 4 months ago. The first 3 months I had to take it to their shop 6 times. The air conditioner went out the first week, which they "fixed" 4 times. It is still blowing hot air. The transmission was not bolted to the frame of the car and it shook terribly, so I had to take it in again to have it fixed. They did fix this, but tried to charge me $25 to fix it. I have tried to contact the General Manager & left him several messages to call me. He is never there & has not once picked up the phone & returned a call. THEY ARE THE WORST IN CUSTOMER SERVICE!!!!!! BEWARE DO NOT BUY FROM J.D. BYRIDER. read more

I purchased my van , at the Park Blvd Office.....I am happy with my vehicle, and my service after the sale......the salesman Mr Fox...... no thanks will not deal with him ever again.... found him to be a liar, could back what what he said and then told me I was confused.....seriously he is batty and looney. The only other advise I would give is be careful who you list on the 20 people list .....THEY CALL EVERYONE YOU LIST...... they upset my 90 year old Mother in Tennessee.....asking her questions she thought I was going to jail not buying a vehicle......so be careful who you want to know your business...... read more