Dr. Sellers and her staff were very personable and professional…read more So glad I found them!

I started going to Grove Park when my dentist moved over to help out with the attending dentist…read more She has since retired and I was automatically moved over to the main dentist. My most previous experience was pretty much horrific. Things went as usual for any appointment but since I was getting a filling, I had to get a few pain blocks. Instead of making sure pain was tolerable and I was comfortable, the dentist proceeded to drill my teeth depsite push back and literal tears rolling down my face. She did not acknowledge or apologize for putting me through a painful procedure and was literally not concerned with my care. I was the last patient of the day and she rushed through my appointment and made it to the elevator before I could. I don't appreciate the lack luster care! Also, the middle aged woman (brunette) who does take in is rude and does not acknowledge patients as they enter. Maybe it's because of my demographic but on multiple occasions I have purposely stood at the front desk waiting for a greeting or how may I help you to be met with a puzzled glare of what's up? Never a warm welcome. Always straight faced and mostly concerned about payment. Proceed with caution.

Omg where do I start this dentist is awesome I had such a great time. Everyone here makes you feel…read moregreat. The dentist that assisted me was amazing. I enjoyed his joyful spirit and generous ways. I am now 2 hours out of the service and I feel completely fine. Believe it or not I am now at the nail salon. Oh and the service was under 1 hour of my time. I am excited that have choose their service. Thanks dental excellence you all are the best. 3/23/2016 Dr. Dagen is the best. This is my second appointment here at the clinic. I called for an emergency appointment and I was scheduled for the same day a few hours later. I love this place, I would recommend this place to anymore. Please choose Dr. Dagen you will be please with his edgy style. He's wonderful! The best Memphis Tennessee has to offer. 3/28/2016 He has done it again. I love being Dr. Dagen patient he's terrific. No pain once again. Another extraction 7/13/2016

I cannot say enough wonderful things about this practice! From the second I walked in, the front…read moredesk check in staff were friendly, kind and gave me compliments. I filled out paperwork and was called back quickly (5 minutes max) by the RDH named Steve who was wonderful! He had a great sense of humor and made me feel relaxed and welcomed. I normally hate the dentist and am scared of dental pain but I had zero pain when Steve was cleaning my teeth, polishing or flossing! Dr. Lindsey came in at the end and was so kind and patient! He was complimentary and sweet. The whole experience was amazing and I am excited to go back in 6 months! If everyone on this planet acted like the Dental Excellence employees and Dentists, this world would truly be a better place! HIGHLY recommend!!!

The best dental experience I have ever had. From Cheryl making the appointments to Dr. Saulsberry…read moreand her caring and dental expertise. this is the best by far dentist in the area.

Everything about my first visit went well. My hygienist, the facility, the technology,…read morecommunication, friendliness, comforts, service, capabilities, all were very good. I would highly recommend trying yourself. Sit back, watch some tv and settle into the light massage chair. (Ladies, bring a sweater. The staff is running around so keeping it cool makes sense)

Decent dentist office.tThe check-up was quick and the doctor was nice enough, but the waiting room…read morewas tiny and I felt a bit rushed during the cleaning. It's fine for a basic cleaning if you live nearby, but nothing crazy special

I cannot say enough good things about this office - the entire staff, the technology, the decor…read more.. everything is top-notch, professional and calming. I have always dreaded the dentist - but this visit was by far the most pleasant experience I have ever had in a dental office. The facility is spotless and very modern - I had no concerns about safety or cleanliness. The office manager is lovely and so helpful, the dental hygienest is incredibly knowledgeable, thorough and helpful, the lady who helped the dentist fill my cavity was so kind and gentle, and the dentist was absolutely WONDERFUL - extremely personable and very thorough. Everyone was so warm and welcoming - I actually ENJOYED being there! If you are nervous about visiting and dentist then this is definitely the place for you - they are truly some of the most pleasant, professional and welcoming people I have ever met.

Dr. Powell is a dream. Probably the best dental office I've ever been to, except for his dental…read moreasst. Jennifer. They are short staffed and she is extremmly stressed because of it. She is very rude, to the point of hatefulness. I believe she needs some time off to re-evaulate her behavior towards the patients and to destrees. She told me she had been dealing with a lot of angry patients. Could it be because of your attitude?

The office is located on the second floor in the Park Station Building, providing service for both…read moreadults and children. The lobby and work areas are clean, and the staff is friendly and helpful. Dr. Ginski is very nice and a good listener. He and his staff explain every step of your care whether a routine visit, follow up, or upcoming procedure. Your previous dental work is taken into careful consideration during consultation, and he isn't the type of doctor to recommend or demand an excessive amount of procedures. In addition, the front desk always provides an estimate of services if you're having to do more than a check-up. From a patient's perspective, doctor visits aren't always easy so it is important to have a doctor that you can talk to and that can talk to you as every doctor doesn't always have both knowledge AND bedside manner. If you're in search of a new dentist, check him out. That and side note, you can go shopping after your visit since Eastgate Shopping Center is right across the street.

I HIGHLY recommend this dental practice if you are looking for great dental service from caring and…read morehighly competent people. I just had two fillings replaced and barely felt a thing! Jessie, who was my hygienist today, was a joy and a blessing - she was diligent, thorough, and careful in cleaning my teeth. They felt so much better when she was done. She was also super encouraging (acknowledging what was going well with my teeth) and graciously forthcoming (identifying where I could make adjustments for even better outcomes). She also shared lots of sample products (proxy brush, brush handle, toothpaste, etc.) to support my dental care at home. Dr. Ginski is a great listener and he always takes time to explain things and provide options that address my needs and concerns. It's also apparent that he stays abreast of changes in the field, as they are consistently upgrading their tools and practices while also be thoughtful about keeping my costs as low as feasible. Whenever I'd had a dental procedure under his care, I have been well-prepared for the process and I have appreciated the results. Moreover, this team keeps me on track; thus, procedures beyond cleaning are quite rare. Ms. Katrina, who manages the billing and insurance is also helpful and ensures that there are no surprises when it comes to payments. In short, I feel safe with this care team and trust their guidance. I am deeply grateful to Ginski Family Dentistry for their partnership--I couldn't ask for a better dental care team.

This is by far one of the best experiences we've had at a dental office. The environment is clean,…read morewarm, and inviting, which immediately put both me and my children at ease. The office offers thoughtful activities and healthy distractions for kids, making the visit stress-free and enjoyable. The entire team was professional, friendly, and respectful. I especially appreciated that the doctors took the time to personally greet us and make a genuine connection with our family. It's clear they truly care about their patients. Thank you for providing such outstanding care and creating such a positive experience for children and parents alike! Highly recommended!

I absolutely love all the doctors that we work for. They truly care about the patients and their…read morefamilies!

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.