We hired J & W Construction to put on Gutter Screens. Two young men arrived in the morning and worked until noon. Then, they left without saying anything. They left tools and pieces of gutter screen on the roof, so I assumed they were taking a lunch break; they never returned. Since parts of our roof are quite high, there was no way to verify if the work had been completed. After a couple of days, we called the company to ask if they were done with the installation. They said they would send someone out to check. Months went by. Nothing. Then we got a bill in the mail. We called again and asked if they had completed the work and if so, if they could please come by and remove the things they left behind. They said they would send someone by who would verify that the work had been complete and would remove the tools and pieces of screens. Nothing. Two months went by, the tools disappeared, but the pieces of gutter screen that were scattered all over our roof were never removed. I received a bill with a $200 late fee for non-payment and a note that said if it was not paid in full in two weeks, they would place a lien on the property. When asked if the work had been complete, they said, I'm not sure, I'll send someone by to check. When I complained about the $200 late fee, they said they would waive it if we paid the the original bill in full. So, I paid my bill to avoid a court case. At the very least the lower gutters have the screen on them, but I still don't know if the work on the upper gutters was ever completed. read more
