I've been extremely impressed with Ray Norton Tire & Auto. The staff is professional, honest, and…read morealways takes the time to explain what needs to be done without any pressure or upselling. Their work is completed in a timely manner, and the quality of service is consistently excellent. I've taking my vehicles to them for many years. What stands out most is their integrity and customer service. They provide clear estimates, keep customers informed throughout the repair process, and genuinely care about doing the job right. Eric, the Service Manager, was extremely polite and knowledgeable. If you're looking for a trustworthy and reliable auto repair shop in Valdosta, I highly recommend Ray Norton Tire & Auto. It's refreshing to find a business that combines expertise, fair pricing, and outstanding customer care.

This place has gone downhill. The prices are way higher than they used to be. They are never busy…read moreanymore, and the manager is a terrible one (I believe his name is Eric). This place used to be the place to go, but it's not what it used to be.

2016 The water pump…read morebroke on my BMW X5 so I took it to Pete's. They repaired the water pump, fan clutch and replaced my serpentine belt in under 3 hours (on a Friday) AND only charged me $200!! I'm so pleased with the end result and the customer service was awesome!! I recommend this ship to anyone looking for professional service and excellent repair work.

After problematic repairs several years ago (I had to return multiple times when the problem wasn't…read moreresolved) I went back to check out the new showroom and get an oil change. I scheduled it, not a walk in. For over an hour I was trapped listening to an employee swiping through very loud, very annoying, click-bait videos on full blast volume. Eventually I was told that an oil change usually takes about 2.5 hours. Also, it cost over $200 for that oil change.

This is the kind of repair shop we all hope to find…read more Reasonable prices and they are actually looking out for your best interest without trying to sell you services you don't need. Their average customer has been doing business with them for years because they are always treated fairly and with respect. They just want to keep your vehicle road-worthy and will save you money if they can. You will be glad to have found them. I know I am.

I needed to get a new tire since a wood screw destroyed my rear tire. I asked my colleague where I…read moreshould go bc I didn't know the city of Valdosta, GA, and he referred me to TireKing. Brandon took care of me, showed me the tire, and had it taken care of quickly and for a good price. They are good people.

Walker Auto Repair are amazing! After getting a quote from another auto repair shop I went to…read moreWalker Auto for a second quote. Judy is wonderful, she greeted me so warmly, like I was family, I explained my situation and she listened intently and then called for Lee the mechanic, who is just as wonderful. He had a look at my car, allowed me to drive it while he tested it and after checking everything told me exactly what I needed and temporarily fixed it for no cost. I booked in the following week to have the work done and I couldn't be happier! Going to Walker Auto saved me $900 that the other auto shop would have charged me for the incorrect problem. So if you want an auto repair shop you can trust, is affordable, is friendly, and absolutely fantastic - Walker Auto should always be your go to. Thank you so much Judy and Lee!

I cannot say enough about this local owned business. I have been fighting with my air suspension…read morefor a year now and after calling Walkers a day later fixed and riding great. I am a care giver that does not have a second vehicle so they put me in a loaner car for the day at no charge. The pricing is great the service above and beyond. I would suggest if you find yourself in needs of a mechanic call Walkers first!!!!! Thanks John

Honesty, quality work at a great price! Mr. Thomas went above and beyond to help me find the a new…read morerim The best!

Our '02 Sequoia broke down traveling from St. Augustine, FL to Columbus, GA. Despite being very…read morebusy, Donnie went out of his way to help us and quickly diagnosed the issue and got us back on the road in less than an hour for an amazing price! We are so thankful and we wish there were more Donnie's in the world!!!

The Guys done an amazing job replacing my Catalytic Converter in less than 30 minutes I really…read morerecommend them money well spent.

Let me start of by saying the two guys here are awesome. Really know what they're doing and super…read morenice. I took them a small (2ft long) section of my exhaust and asked them to cut and weld a resonator into it. I was disappointed in the weld quality, but I can't see any reason for it to leak, so maybe they just aren't very pretty; after all, it was a very odd angle to weld. In hindsight, moving the pipe around so much, they broke the small carbon crush gasket. They didn't have one to replace it (neither did NAPA or Advance Muffler), so I'm going to crush a regular flange gasket in and hope it doesn't leak. Over all, I definitely recommend to almost anyone needing general exhaust work; just not the prettiest welds.

I had a branch stuck up under my car and they removed it fast and free of charge! The woman at the…read morecounter and the man who removed the branch were both so kind, and I know where I will be going if I am ever in need a car mechanic here in Valdosta! Thank you guys!

I usually do my own repairs, but had a warranty. I'm very picky about looking over the repair after…read moreit's done. My repair was done very professionally and I've put a couple thousand miles on my vehicle since then with no problems surfacing. I would highly recommend Ray's Automotive.

Extremely Unprofessional Response to a Customer Concern…read more I took my vehicle to this shop on August 5, 2026, for an A/C compressor replacement. Afterward, I noticed issues with my vehicle, including damage around the wheel-well area and a problem with the fog light, so I contacted the shop to ask what happened and requested that the matter be addressed. Instead of simply inspecting the vehicle and professionally discussing my concerns, I was initially told that they "never went under" my vehicle or did anything to the front of it, despite having replaced the A/C compressor. I told them I wanted to discuss the situation and, for documentation purposes, intended to record our phone conversation. They said they did not consent to being recorded--but then immediately told me that all of their own phone calls and in-person conversations at the office are recorded. What bothered me most was how quickly the conversation became personal. Rather than keeping the discussion about my vehicle, the company representative told me that I "obviously have an anger problem," suggested I "call a psychiatrist and/or a pastor," said they would "pray for" me, and then told me never to call, text, or contact them again. That is an incredibly inappropriate way for a business to respond to a customer questioning the condition of their vehicle after repairs. I was not asking for anything unreasonable. I wanted the vehicle inspected, an explanation of what occurred, and an opportunity to resolve the issue. In fact, they initially said that if the fog-light issue was caused by them, they would make it right. Unfortunately, the conversation deteriorated into personal insults instead of customer service. Whether or not the shop ultimately believes it caused the damage, there is no excuse for speaking to a paying customer this way. I have screenshots of the entire conversation and would strongly recommend that anyone considering this shop document the condition of their vehicle before and after service and keep all communications in writing. One star based primarily on the way my concern was handled and the completely unprofessional communication that followed.

Quick response, polite communication, affordable price and open availability. They offered the job…read moreI needed and also showed me the things I would need soon.