Everyone that works here is amazing. They painstakingly worked on my Volvo, whittling down the…read morepossibilities (engine light on, would not pass smog.). Turns out there was a coil in the engine that was intermittently misfiring, causing the catalytic converter to go bad. They did an AMAZING job diagnosing this. Prices were always very fair. The ladies who work at the front desk are hysterical and nice, and they seem to know everything about cars. Like EVERYTHING. This shop will work on all my cars for eternity. Take your car here. That is all. CAR PASSED SMOG, no more engine lights.

HIGHLY satisfied. Visited 2 times in the last six months. Great staff (Tilly) and very…read moreprofessional. Gave precise estmates and completed work on time. Fairly priced.

Went there to fix body damage came back out with the damage fixed but had miscellaneous other…read moredamage like a-lot of new scratches in random areas and the paint work was sloppy, left bad buff marks, Do not recommend this place at all. not worth it if you want your car nice

The best body shop in Yuba county area. I recommended 100% for quality and work by the book…read more Qualified people.

My temperature gauge was on cold after driving a long time . I called and the gentleman that I…read morespoke to was very friendly and helpful. He told me to come in and an hour or so later it was done .He went above and beyond what is usual.I will take my car to him from now on . Great prices and very informative service. He is a keeper!!!!

Scammer of a mechanic. Stereo didnt work; check engine light came on; over heated and broke the…read moretiming belt, because he cleaned the belt with detergent instead of lubing it. Sold me the car w no smog paperwork in hand. Plan on taking them to court for a lemon law. TPS sensor needed to be replaced, instead of repairing it he just ordered the part then gave it to me in the box. He was too busy on a Friday afternoon to remedy the problem. 0/5 stars because the car ended up totaled within 1-2 weeks due to all the unforeseen problems. When I checked the fuses to see why the stereo and back up camera weren't working it was missing around 10 fuses so I know they only took out the fuses to make it seem like the car was passable. My family friend referred me to specifically Ron and I was dismissed and disappointed that they've spent multiple years with this mechanic. Really makes me wonder how many times he's scammed them over the duration of 5-10 years. In all honesty the car over heated and blew up the engine as I was headed to drive it through the walls of this establishment (lucky them). Had to get it towed after, cost 500 so brought my total for the car to 4600. I would love to come back to discuss but really fuck this place. Scammed me out of 4600 dollars

This is the only place I take our cars in. This place is trustworthy and the owner, Sean has…read moreextensive knowledge of all kinds of cars! If you have issues with your car, you can take it to him, and get the honest opinions on the car and prices from him. I highly recommend this place.

I have had several things done to at least 4 different vehicles and the work is good the prices are…read morefair and they are honest. I wouldn't go anywhere else. The only down side is that because of those things they stay busy so you might have to wait a few days to have your work done.

On the recommendation of the tow truck driver, I left my car at Mallen's on a Sunday when it…read morewouldn't start. Thankfully it was only a bad battery. They were quick to respond the next day. Jodi called to keep me informed of the progress. I've always taken my car to the dealership thinking it was better service. I was wrong. Mallen's will be my new go-to automotive repair!

Poor follow up from warranty, took months for any issues to be identified. Customer service was…read morevery lacking and actually could be defined as aggressive. I understand issues come up, but not one that leaves me without a vehicle for several months. I will never be using them again, please beware of this place!

Brian and Junior are fantastic. They have been maintaining our vehicles for 12 years and always do…read morea great job at a great price. I appreciate that they explain the problem and don't try to upsell us on a bunch of stuff we don't need. Integrity counts and they have it.

Brian has been servicing our 2007 Subaru for a couple of years. We were new to the area and knew no…read moremechanics, had tried a few in Yuba City with terrible results, then tried Brian as his shop is close to our house. Yesterday, once again, he came through for us. Our a/c was not working, on the hottest day so far, and with more to come. He got our car right in and had the problem fixed later in the day. We truly appreciate his hard work and accommodation. Also, I am profoundly hard of hearing. After I told him this, he made it a point to ensure I could hear what he was saying. He even called my husband about the car because he knew I have trouble on the phone. Such consideration is extremely rare.

Can't recommend Ability enough. They serviced our vehicle and accommodated our family's unique…read moreneeds. They were honest and followed up after the service to see how the vehicle was running. I've NEVER had a shop follow up with me before after they've taken my money. I was very impressed!!

I provided a service to John Reemts with agreed upon services, price, and payment. John totally…read morereneged on his end of the deal. John is definitely NOT a man of his word. I have a had repeated phone calls with him where he promise to make good, onetime blamed his secretary for paying out (unverified who she paid out to), and call that just go to his full mailbox. He doesn't return calls either. Any Auto Repair Licenses that he holds, should be revoked. I would not trust him putting air in my tires, let alone, service to a vehicle

****UPDATED 8/12/26**** It's all about how you treat the…read morecustomer, and after getting a call from Jon Duncan, the owner himself, things started to turn around. The morning after returning my car for the AC issue, I got a call from the owner of Duncan's, his first words were accountable, apologetic, and genuine. He told me he was going to come pick up my car, leaving me a loaner (with functioning AC) because HE was going to make this right! After full diagnostics Jon had figured out what the cause was, I needed to replace my AC Compressor since the clutch was bad. He charged me ONLy for parts. He also threw in an oil change, replaced my cabin filter at no cost. He treated me like a priority and, like my business was important to him. I went from swearing I'd never go back to a business and in less than 24 hours I proclaimed I'll be a customer for life at Duncan's Automotive in Lincoln. Jon, you 100% reclaimed my business by offering me grace and empathy. You went above and beyond by coming to my home to pickup my car and stay with it from start to finish, assuring standards were followed and top service was delivered. Thanks to the team at Duncan that made this right, it changed EVERYTHING! Original Post: Called Duncan's and said my AC stopped working. I told them I also need a new drivers side door handle. I was quoted $800+ to diagnose AC and replace the door handle. I then received their call quoting an additional 1200 to repair blower and other parts for the AC, I agreed. AC worked on the way home, success!! But, then I loaded up my family the next day to get to the Reptile Expo, just ten miles away when the AC stopped working halfway there. My daughter, with a severe seizure disorder cannot handle temps over 80, started to have seizures. A nightmare. Monday morning I called and told them it stopped working and that I could not afford to not have my car for another day but would bring it in if they could get it fixed and prioritize my situation (already had my scheduled appointment and paid!) I heard "standing appointments" are already scheduled, clearly I would not be a priority. I was told they'd be able to get it back but would need me to leave it, again. I said I couldn't afford another Lyft and they said "we'll have someone take you home". I enter the shop and service writer Mike asks me if he can help me, only to seem flustered the moment he realized I was frustrated, as I was sharing the simple facts with him: I brought it in, I picked it up, my daughter was impacted by seizures and he said "you've made your point"! No, "I'm really sorry about that" or any concern/compassion/customer service) then he pointed to the work order from the previous week, and said I "didn't say the aC wasn't blowing cold air". I told him I'm not a technician nor would I know what words to convey beyond "my AC isn't working". He asked "what does that mean to you?" It means my system I use to cool down the interior of the car wasn't functioning and I paid close to $800 for a diagnosis to correct that issue. He said they'd get the car looked at but I may incur further charges, i told him I shouldn't have to pay for anything else since they told me the car was fixed and it wasn't (plus parts totaled $650 and labor was over $1200-they want more labor fees to do correct what they messed up the first time)! That's a great business practice to assure money keeps flowing in but terrible for the customer who paid to get her AC fixed only to be asked to pay more to actually get it done? Ridiculous. They charge premium labor at $210 as if they have master technicians servicing the vehicles. When I mentioned this to Mike he said, "we should've charged you the $260 rate for AC repairs".

They are very professional and fast service. I have been here twice and both times was taken good…read morecare of.they even call and follow up