Booked an appointment with them for the following day at 11 via phone, I was asked to send my details via text so I did, received no reply so I decided to reconfirm later in the evening via text message our appointment for the following day. Received text confirmation saying that he would be with me at 11 am the following day. At noon the next day I called because no one had come, reply was that I did not reconfirm. He then called me to come by at 4 pm but stating there would be a callout fee (obviously expected). He came out inspected the vehicle and said he would need to return the following day. Had to pay the £40 callout. Asked at what time to expect the following day, was told 12. Next day I called pre and post noon 5 times got no reply, left voicemail and sent SMS, no reply. Took my callout money and left me stranded having to look for another mechanic. read more