6 years ago We bought a Vauxhall Zafira CDTI (2006) automatic diesel car from this dealer and took…read moreit back home to London. It has served us tireleslly until now. Not a single fault over the last 6years!!! However, We decided now it`s time to say bye and and let her RIP. Thank you SV-Cars for this amazing car 5 stars to you

I was looking at buying a BMW and found a used one from these guys which was within my budget. I…read morewent to have a look at the car, and the car was exactly as described, in very good condition, mechanically sound, and pretty much exactly what I was looking for. Went to give it a test drive, and the battery was flat, which is fair enough, it may have been standing for a little while. The guys managed to jump start it using another guy, and so we went for a test drive. Only a short drive, but I was overjoyed by the car and definitely looking into buying it, so we started discussing the price back at the dealers. We settled on a price which I was happy with, and agreed a date to pickup, and the guys agreed to put a years worth of tax on it for me for when I collected. All I asked from the dealers is that they charged the battery for me so that it was ready for collection. Payment was very simple, deposit was paid by card and the rest was done via bank transfer. A few days later, I went to pick it up as agreed. Car had been given a good clean, and I drove it outside the garage to set up my 7 days free insurance. Went to drive away only to find the battery was flat, a little frustrating as I had asked them to charge it for me. Tried to jump start it, but the car went into a "lockdown mode" with the immobiliser because it thought it was being stolen, and had to go to BMW to reset it. The guys agreed to drop it off for me in 2 days time once it had been sorted, and I requested that a new battery was fitted under warranty. Car was dropped off without a new battery, but within the time promised. I have now bought a new battery out of my own pocket for the car, and have since had no problems. My next issue was the log book. Several months have passed, and I have still not received my log book nor my documents for my warranty. I have called the dealers countless times, and received the same response "They must be bust this time of year, ring back next week". They also promised to ring me back to chase it, but did not do so. Overall, this business shows promise. The guys there are friendly and a few of them are knowledgable. They just seem to be lacking in terms of customer focus and after care. If you make promises, keep those promises. If something goes wrong, admit that you messed up and provide me with a plan on how you'll set it right. It's pretty simple to sell something, but customer service is key to expanding a business, because it builds trust. I hope the guys read this and learn from it.

Arranged collection for 10am Saturday morning, was told they were behind schedule and would be…read morethere at 4pm, they never showed up. Rang again a couple of days later, they seemed surprised that one of their staff didn't turn up, and was told my car would be collected at 4pm that day, and yet again they didn't show up. I suspect this happens to a fair few people who contact them. Thanks guys!

Avoid! As previous reviews, promised to turn up, never did and when called they promised to call me…read moreback. They never did and then ignored all subsequent phone calls. Total time wasters.

i brought a car from this company on 27th june 2012 .and reported a fuilt to them on the 21st july…read more.this was when the problems started with this garage.i went to a independant garage and had it diagnosed .i told carland of the fuilt the salesman there said he cant do anything as his manager was away on hoilday we said when is he back .we was told 2 weeks .we said that we need someing done before that he said ok he will phone back he didant.i phoned again and with no anwsers to the problam i asked for a refund he said ok but cant till manger is back i said when he then said not till 29th august i said not good enough.he said we will phone manager we had to then phone back later that day.manager said they will fix car at no cost to me as long as we get the car to them so we did .they had the car a week on day we picked the car up i said did you fix the fuilts he said yes .on the way home the car broke down .when i got home i phoned them and said about the car being fixed and can you show me proof of the parts as the parts can ony be got through vauxhall. but he could not .we asked for a full refund and with that a manager appeared on the phone i said all my concerns .i said i want a full refund he then said i will phone you back.i had to phone back later the manager would not talk the salesman then said you can have part refund and that was all.we had been in touch with tradeing standerds from the start of all the problems and that was not what the law says .we took the car to vauxhall to get it looked over again they said there was no new parts put on this car.they also did there on checks to find more problems .in total it would cost in excess of £800 we are now going through legal channels as this is not exceptable

this place scams people into buying cars, most of them aren't even safe to drive away. they've had…read moreover 15 complaints about them to trading standards and have also been fined. if you don't believe me ring trading standards yourself. you can also find local articles about they're fraudulent ways. do not buy a car off of these people, the reason why they're cars sound so good is because they are LYING to you.