I contacted Igor about my dishwasher on a Sunday. He responded quickly and was able to come out on…read moreMonday. It was not a straightforward issue and the dishwasher is quite old, but he was able to repair it. He also gave us his honest opinion on when we should plan to replace it. I would definitely recommend Igor if you need an appliance fixed!

I am so pleased with the excellent repair of my washing machine. IZ Appliance repair fixed it two…read moreyears ago, it's still going strong!

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

Bob is a tremendous individual who truly enjoys helping people. I had never met him, but because of…read morehis great reviews I contacted him. We have 2 young children and had a bit of an emergency with a refrigerator that would not cool . Bob without hesitation (even knowing he would not get paid for the repair) went out of his way to get us in touch with the manufacturer who could help with our problem. He did this without asking for ANYTHING or receiving anything except the details of the problem. I'm not sure who you're using now to repair your appliances, but if it's not Bob, you have the wrong person!

Bob was very responsive to my concern fit my washer. He drove to my home and spent time with us…read more Very informative and showed us how to fix our washer. I will definitely contact him again when I need appliance repair. Thank you.

Amazing, responsive, professional service!! Been using them for over 20 years. They can fix…read moreanything!

Excellent emergency repair service!…read more After calling 2 other repair services who couldn't come out until next day or next week (no good when your fridge isn't cooling!), I tried this company. They were friendly, professional, responsive and came to the house within 2 hours of my call. They diagnosed the problem, had the part on the truck and had it fixed within an hour. Would definitely recommend!

Just purchased a new dryer and was well taken care of again by Patrick Barrett, the Sales Manager…read moreat the Westfield store. As in the past when I bought my kitchen appliances there a number of years ago, he was very knowledgable and helpful.

Had a crack in my freezer a repair man was to come a try to fix it. I ask if we had to empty and…read moreunplug the fridge - I was told no. The repairman came and said he would have to come back because he can't repair the crack when the freezer is cold. So back he came over a week later. We were told to wait 24 hours be for we close the door and turn the fridge back on. Went to fill the fridge and the crack was back. Went to Mannys in Canton CT to pick out a new fridge as I had 5 year warranty. The repairman was there and said it was a 50% chance it would work - not good odds. Thursday I got a call that my fridge is in and it would be delivered Saturday. I never heard what time they were coming so I called the store and they said it wasn't scheduled and next delivery would be Tuesday ugh! Of course I emptied and un plugged the fridge which is a lot of work. So now every time I need something from the fridge I need to get it from the garage floor and downstairs for the freezer. I have referred a lot of people to Mannys but not anymore. Maybe I should just get my money back and go to Home Depot.

The belief system of company forbids technician mask wearing and prides itself on going to nursing…read morehomes unmasked despite risks of spreading disease (flu and COVID) to residents. This company refuses to send a masked tech to my home prior to major surgery despite clear medical justification for protection. They may be technically good but they do not respect human life nor respect clients with greater medical knowledge. This in the midst of a super flu outbreak that has yet to peak, sent thousands to inpatient hospital beds and has killed thousands of Americans. Sad.

I highly recommend Family Appliance. We have have hired them more than once…read more We always get a quick response when we call in. They show up when they say they will. Very recently we had Jon come out to fix our dryer. He was very thorough knowledgeable, and professional Prices are very reasonable. Received an email receipt right away.

If you need appliance repair call Dan, fast and friendly service with very reasonable prices .read more

Dan is EXTREMELY helpful and very frank about good and bad ideas. I was going to ask him to come…read moreassess my (Brand X) dishwasher for repairs -- and he told me that that brand was garbage and I should not waste my money repairing it. This guy is SO honest that he sent me off to buy a new dishwasher and made no money on the deal. This guy is amazing. I almost hope my new dishwasher breaks once out of warrantee so I can call him.

Great technicians that fixed the oven very quickly. They…read morealso answered all my appliance questions, including how to best clean the oven, why the self‑clean function isn't recommended, and why the glass window panels never look completely clean.

Unfortunately, $343 later my 2 year old washing machine is not fixed and I had to go buy a brand…read morenew one. I would not recommend.

Andy was very responsive and timely even with the unexpected weather delay. Plan to work with him…read moremore in the future.

From the owner: We offer Handyman service, permanent Holiday and Accent Lighting, roof rejuvenation and all lawn…read morecare and landscaping. Roof rejuvenation adds 10 to 15 years of life back to your roof at a fraction of the cost of roof replacement. Call today to see if your roof still qualifies for the process. Permanent Holiday and Accent Lighting are LED strands installed in a permanent manner and can be controlled by remote or by your phone with numerous color combinations that make just regular Accent Lighting for your house into whichever Holiday at the click of your fingers. We also offer all Handyman Services and any lawn care & maintenance needs you have from basic mows to fall and spring cleanups. Along with glued mulch installation and pool cleaning and help. Feel free to visit our website at Handylegends.com or give a call or text.

StJean appliance are responsible, easy to work with, scheduling made easy and really knowledgeable…read more The company worked with us and a brand new refrigerator, which in the end was no good and needed to be returned. Every step of the way they were amazing. I would recommend this company to everyone for all appliance needs