Very unprofessional and untrustworthy! J&K Electrical Services LLC of Palestine, TX is the most unprofessional electric repair and service company I have ever had the displeasure of working with. As a Generac certified representative, we hired J&K to service our 24KW Generac whole-house generator as well as relocate the unit because it was originally installed too close to a window by Tyner Electric of Ennis, TX in 2020 and it caused carbon monoxide poisoning in our home. The generator was serviced by J&K's Ty Richmond with new oil & filter, spark plugs and air filter at a cost of $575, but the unit ran worse than it did before! Mr. Richmond said he was unable to fix the problem and the owner, Master Electrician James Giles, would have to come out. After numerous phone calls, Mr. Giles and his son came out a month later and determined that the gas regulator valve was set to natural gas and we have propane. Then, Mr. Giles gave me a quoted price of $1,000 to relocate the generator, therefore we had a verbal agreement. After 6 phones calls and 2 months later, Mr. Giles and his employee returned to relocate the unit. The unit was moved more than 5 feet away from the window as required, but they left electric supply wires dangling 10 inches off the ground and 55 inches from the electric box on our house! In addition, the propane line was left precariously exposed. I helped Mr. Giles and his employee move the unit, because they were struggling with its weight. According to Generac, both the electric and gas lines should have been extended and properly buried to eliminate a safety hazard. I questioned Mr. Giles on-site about whether the setup met regulations and he assured me that it did. Generac and an inspector disagreed. As he left, Mr. Giles told me the job would cost us less than he originally quoted, because he did not do everything. Bury the lines?? On top of the sloppy job which still needs fixed, Co-owner Heather Giles tried to charge us $1,254 and threatened to sue us in small claims court! She tried to bully us into paying $50 to her attorney, too. Unbelievable! read more