Super responsive and helpful! I've had my gate fixed multiple times, and they were able to fix the…read moreroot cause of my issue instead of doing a simple quick fix. In addition to that, they use high quality parts when they fix, and leave things better than they were initially! Highly recommend, I will certainly be reaching out again!

Nothing but good things to say! Very responsive and easy to work with. Very quick with quotes and…read morereasonable prices. I used them for a fence repair and gate install but I would definitely consider them for a bigger project. I have zero complaints and love having a new gate and access to my yard.

AAA Fence and Deck was a surefire win as I searched for a fence contractor. I live in a new home…read morecommunity and needed a fence built against an existing border fence. The PM Ryan was quick to give me a quote that was thorough, fair, and transparent. Triple A promptly handled the permit and the HOA paperwork and I was able to review all documents via an online portal. The project crew did an AMAZING job installing the cap and trim fence. The craftsmanship is solid and I was kept informed during the process from start to finish. I really appreciated Ryan and Steven's visit to check on how the project was coming along, and the team completed it in 2.5 days. A HUGE THANK you to Triple A for such great customer service. My family and my dog will enjoy this fence for years to come!!

Waited over 8 weeks after after deposit. Then contractor showed up at our home unannounced in the…read moremiddle of the day. Tried to use regular concrete and didn't wait for it to dry before placing the posts. Nails sticking out, left a mess, uneven. The owner tried to gaslight md. I hired a second contractor who said 14 posts had to be replaced and entire gate to be redone. AAA sent another sib contractor to redo the fence, but the whole experience was awful. Very unprofessional and no supervisor on site to make sure work was done properly. 2 stars for at least redoing the fence. Terrible customer service.

Index Fence did a great job installing a fence for my dog. From the initial quote process through…read moreinstallation, everything was seamless and stress-free. They even handed all the necessary paperwork with my HOA and the city for the required approval and permits. On installation day, Juan and Armando arrived early, finished quickly, and did a fantastic job - even diagnosing an issue with the original plan and coming up with a solution. My dog loves her yard, and I couldn't recommend Index more!

I would leave zero stars if I could. I met with the salesperson who was very knowledgeable and…read morefriendly, and I thought that it was great that they would deal with the HOA stuff for me, and there was a warranty on the fence for both product and craftsmanship. However, I was told it'd be "around 3 weeks." I needed a new fence asap for safety reasons, etc. I got the money for the down payment and would have sent it immediately, but you are either charged 3% extra if you use a credit card (understandable), or you have to pay in cash or check. As I just moved here, I didn't have checks from the new bank yet and so that delayed me getting the down payment to them, but he told me he understood the situation and would put my name on the board so I would be in the lineup. I got the checks 5 days later; the person didn't respond for another 5 days and it was another 4 days before they came to pick up the check. Later on, I was blamed for the timing on when the downpayment was received. I was still assured that I was on the board and ready to go. Communication was nonexistent. 4 weeks went by and I was reaching out and not getting any response about what date I was scheduled for. I was given condescending replies when I did get an answer and it was a constant fight to get answers. I was given excuse after excuse after excuse. Waiting for materials, rain, guys got heat stroke, etc. After 7 weeks of waiting and I was STILL NOT given an exact date but had now 3 times been given an "around this week" with no one coming or information on anything but simply excuses when I asked what was happening, I gave up and requested a refund of my down payment (for which I then had to demand 3 times and wait for the return of the check), and I went with a different fencer altogether. It was awful and terrible communication. They did not once give me a date still after 7 weeks of waiting. No apologies for poor service, poor communication, or anything. They additionally lied about the warranty, because when I asked about land settling they said it was covered by the craftsmanship warranty and they'd fix it if it was a problem (one of the reasons I had originally decided to go with them because they acknowledged that it could happen in new construction homes). But, then they said later on that that was not covered in the craftsmanship warranty. It was an absolutely terrible experience and I have now found out that I'm not the only one. Stay away.

JM did a great job with a full replacement of my deck with a half covered portion. Antonio was…read morehelpful with working through a few options for the work scope, and the quote was fair. The crew was very friendly and completed the work very quickly but with care. Overall, I'm glad I chose them for this work and would recommend to friends and family.

I couldn't be happier with JM Decks and Fences. From the beginning, they listened to my plans and…read morehelped me design new construction around existing structures I wanted to keep. Christopher was very responsive and thorough by email and phone and answered all of my many questions! The crew was prompt, professional, and courteous. They always left my site clean. The JM company was transparent and fair with the pricing as well as the scheduling. I would highly recommend JM Decks and Fences!

John responded to my fencing emergency within a few hours of my request. Due to a storm, my vinyl…read morefence gate was destroyed. John was out to my property within a day and provided me with a reasonable quote and repair options.

They were very punctual and they did good quality work despite the weather. They gave a pretty…read moreaccurate estimate up front.

Todd Nichols was great! Prompt, professional and skilled. Did a great job and helped me out of a…read morebind. Thanks, Todd, very much appreciate your services.

Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

We had our fence installed yesterday and we couldn't be happier. The process was seamless from…read morequote, to scheduling, to install. Our entire fence was installed in a day and the crew worked incredibly hard to make that happen. They also took care in making sure all trash and debris was picked up before they left. Highly recommend!

They built a fence for a neighbor's house that blocks the view of oncoming traffic. I spoke with…read moresome of the workers the day after the fence went up, and they gave me the card for the business owner. I called him and explained the issue, and he was completely dismissive, saying that he only works for the customer and it's too bad if the rest of us (over 100 cars per day) can't see around the corner. I had to follow up with the city, who determined that the fence was not built according to the permit. American Heritage still hasn't addressed the issue, but when they do, I'm curious whether they will do so at their own expense or whether they'll charge the neighbors extra to move the fence. Either way, I would never hire this company to build a fence for me.

We worked with Big Jerry's of Creedmoor, which covered my area in Chapel Hill. The project manager…read morefor our new home had heard good reviews of Big Jerry's. We also got quotes from other companies who had done the fences of our neighbors and all of the quotes for very close in price. Big Jerry's had someone out quickly to do the measurements (we preferred this to the online measure) and they were very communicative. They were also very helpful with sketches and measurements for the HoA. In order to get on the schedule, one must pay a 60% deposit. The schedule was about two months out for us. Big Jerry's also takes care of calling 811 prior to the installation date. The 811 person came about three days before the fence install. In the end, we had about 510 feet of fencing . Nelson was the main crew leader and he was excellent and friendly. The install took three days to complete (with 2-3 people working each day); we also had some rocky terrain. I also appreciated that Nelson reviewed the property lines again before installation and we came across a two foot encroachment along ~100 feet that hadn't been picked up by anyone. Thankfully the house next door was still under construction and we were able to rectify the issue quickly. Our yard slopes and Nelson and his team did a great job with installing the fence with the grade. We had a handyman here doing other work who also commented on the solid install job. We went with the Bellhaven model (pictured). My only complaint is that after sending the balance the day the job was done, I got a past due email the very next day! I had expected to have a few days to confirm there were no issues with the job prior to paying the balance. Fortunately, there was no additional "late" charge. I highly recommend Nelson of the Big Jerry's crew to do your fence.

I am only leaving 2 stars instead of 1 due to the fact that the installers were very nice. i had to…read morego through and add more dirt to certain parts of my fence, but that's doable. but far as communication with the main office goes? forget about it. take your money elsewhere. i was unaware of the fact that I had to be home at time of installation. when installers arrived, I got a phone call from maria at the main office asking where I was. I stated that I was in Greensboro, and was unaware of the fact that I needed to be home when the installers arrived she absolutely flew off the handle and threatened to "charge me" for wasting her installers time. I apologized, and stated that I was more than willing to reschedule if needed, but apparently, " rescheduling, wasn't an option." the installers ended up being able to wait until I was able to arrive back home. Fencing companies are a diamond dozen, take your money to one that actually treats their customers with kindness!

I was very satisfied with my experience with Frye Fence. Jay was very helpful and responsive…read morethroughout the process as we worked out the details with our HOA. Their pricing was very competitive with excellent choice of materials, such as the gate latch/lock mechanism that they used. The crew was top notch when they came out and were able to complete the job on the same day so that we can enjoy the freedom of letting our dog out in peace. We did have a slight miscommunication with the crew on the direction of how we wanted the gate to swing, but thankfully Jay was willing to work with us and have the crew come back out to resolve that for us. Definitely recommending them to my friends and neighbors and will work with them again!

I was referred to Frye Fence Co. by Ken at Master Halco. Here was my experience…read more.. Thursday (11/3): Spoke with Jennifer about purchasing materials only...she said to send over a list of what I needed. I sent the list and received a reply from James Frye stating that he'd price out the items and send me a quote. Monday (11/7): I sent an email reply to James thanking him and expressing that I was looking forward to doing business. I was honestly expecting the estimate Monday morning, and sent the email as a bump/reminder. Wednesday (11/9): Morning...Called and spoke with Jennifer on the phone. She advised that Mr. Frye was out of the office, but that he would be back shortly and would call me back at that time. Wednesday (11/9): Afternoon... Sent James a follow-up email explaining that I was ready to purchase the materials as soon as he got the quote over to me. ...no response Thursday (11/10): Called and spoke to Jennifer again, and she said that Mr. Frye was not at his desk, but he would call me back shortly. She also added that if he was unable to call back, she would call me back herself. ...no call-back from James or Jennifer. Friday (11/11): Morning...Called and spoke to Jennifer yet again. This time, Mr. Frye was on a conference call, and could not be bothered. She remembered that I had called several times before, and again said that if Mr. Frye could not get back to me, she would call me back herself. ...no call-back (big surprise) Friday (11/11): Afternoon...Called and spoke to Anne. She informed me that Mr. Frye was busy doing estimates and could not be bothered to take my call. After informing her that I needed the quote by day-end, she said that would not be possible as Mr. Frye was on his way to the beach (clearly lying about him doing estimates). At that point I asked her to inform Mr. Frye that he'd no longer need to bother himself with the quote, as I'd be seeking business elsewhere. Excuses and lies are all I got from this company. Disregarded calls and email follow-ups are a huge red flag.

We were referred to Brady and Raleigh Fence Builders after moving into our home in 2020. We had an…read more11 yo pup who was diagnosed with cancer right around that time. We requested that the team put up the fence ahead of schedule so that our pup would have some time to enjoy the backyard all to herself. They made it happen and our dog passed a few short months later. We are forever grateful to RFB for making it happen. The fence is beautiful and well constructed. Fast forward 2.5 years later and we had one hinge start to come loose on our 10ft swinging gate. I reached out to Brady for an opinion on how to remedy the issue. Not only did he give me his thoughts, the crew was back out here within days and took care of the hinge with a super permanent solution. Best part, they did not charge another dime. I cannot speak highly enough of these guys. If you are planning to install a fence in the triangle area, look no further. These guys are the best!!

Raleigh Fence Builders recently replaced our fence with a new cap and trim wood fence. It looks…read moreawesome. The level of detail and options presented during the estimation process was better than any other estimates we received. The finished fence exceeds expectations. The 6x6's used with the gates and quality of the gates really made the job shine. They left the yard in better shape than when they started. I would definitely work with them again.