We recently had new flooring installed throughout our home by the Flooring Factory in Mount…read morePleasant. The process from start to finish was impressive -- They are very friendly, proficient and professional. and delivered exactly what they promised at a very competitive price. We are thrilled with our new floors and would recommend this company without hesitation. Thank you Emily, Brad, and your installation team -- great job!

Flooring Factory replaced all of the flooring in our house. I'd hire them again, but we don't have…read moreanymore flooring that needs an upgrade. I highly recommend this company. They were very helpful in the show room and gave us a variety of options at various price points. They are really easy to work with, accommodating, and genuinely nice people. Julie is extremely on point with communication too! She made me feel like we were in good hands during the entire process.

Tim installed laminate in our entire downstairs, carpet upstairs, tiled bathrooms and fireplace and…read moreit looks like we have a new home! Tim and his crew are fantastic, honest about deadlines and knowledgeable if any unforeseen issue (dry rot, unexpected paint job). Home renovations are stressful and he knew exactly who to call and because of his great relationships, we got help immediately to keep the project on time! Highly recommend

Great customer service, craftsmanship and attention to detail. In today's fast moving world I love…read morewhen I find a local business with real people. We had our bathroom remodeled and we are in love with it. I highly recommend for all your kitchen and bathroom remodeling needs

Carpets to Go associate Louis did a great job with what I was looking to purchase…read more The installers, David & Kevin did a great job with the installation of the carpet. I would recommend the company for carpet purchases. Ron K

In 2020 we had a new floor installed downstairs of our townhome. it Was a great experience from…read morestart to finish. Recentl, we noted a small area of flooring was coming up a little. I called Carpets to Go to ask what could be done after 5 years. They had an installer come to our home. He was very professional and pleasant and fixed the floor without charge. We couldn't be more pleased! we recommended Carpets to Go in 2020 to our friend. It's nice to know that 5 years later they are still a great compan.

Hugo Cruz and his team at Cruz Remodeling LLC did a full kitchen remodel for us early in 2026 --…read morenew cabinets, countertops, tile, hardwood floors, lighting, a reworked entryway for a coffee bar, plumbing/electrical/HVAC updates, and a new gas range with vented hood. We waited six months to write this review to make sure everything held up in daily use, and it has -- outstanding craftsmanship and attention to detail throughout, with a spotless cleanup to finish. We're already planning to hire them again for a garage and carport. Highly recommend. Also great value for the cost!

We recently had our patio enclosed, and I couldn't be happier with the results. The team did an…read moreoutstanding job from start to finish -- extremely professional, detail-oriented, and a pleasure to work with. The craftsmanship and quality are top-notch, and they took great care to make sure everything was done right. They kept the workspace clean, stayed on schedule, and communicated clearly throughout the project. The finished space looks amazing and blends perfectly with the rest of our home. I've included a few photos to show their excellent work -- highly recommend this team for anyone looking for quality and reliability!

Working with Amy was a pleasure! Honest and reliable. She organized all new flooring in a 3 bedroom…read morecondo with me, long distance over the phone. The work was done on time and they went above and beyond ! Really the best!

Carpet Wholesalers of Summerville is absolutely fantastic! Amy made the whole process so easy and…read moreeven enjoyable -- from helping me choose the perfect carpet to making everything efficient and stress-free. Her installation team -- Thomas, Earnest, and Steve -- worked incredibly hard and did an amazing job. They moved the furniture with care and made the place look like a palace. The carpet looks beautiful, and the whole team was professional, friendly, and detail-oriented. I couldn't have asked for a better experience. Highly recommend this awesome team!

This place is beautiful inside. So many great uses of lumber. I love the age and feel that the…read morelumber has. Great quality. Also got a light fixture as well that was reclaimed. Just beautiful stuff. Can't wait to have my timber's installed!

What a beautiful storeroom here at Encore. They specialize in reclaimed wood from all over the East…read morecoast. Then per your request they customize per your specifications. The examples of different types of wood, flooring beams, shelving tables & side tables in the store are just beautiful. The lady that we met was co owner I think with her brother. She was very knowledgeable helpful and not at all pretentious or pushy which we really liked. I have no idea of prices because I didn't ask but if you go in with an idea of what you want and the measurements I'm sure you will find out. I love that this store is family run & that the wood is recycled from old pieces out of old homes. It really is a site to see in here. So if you are at all interested in redecorating, pop in here even for just ideas!!

Flooring Factory on Johnnie Dodds Boulevard in Mount Pleasant is a great place to go for all things…read morequality flooring and much more. They have an impressive selection and pricing. The staff here is very friendly and accommodating.

A $13,000.00 mistake... Nice people, but they sell bottom…read moreof the line product. The floors were junk from the start with the thinnest veneer layer and the thinnest wear layer on the market. They came out to replace several boards that were cracked, but the poor quality has gaps larger than any other flooring I have seen and the edges are bright as the veneer is so thin it doesn't color the beveled edges. The installers were nice, but were working with junk, and the company is only as good as the product. After they left one foot of the dishwasher on the sub floor and the other on the wood I had them come back out to fix it as they were also fixing other boards and trying to color in the flaws and damage to the floor with a black stain marker. I removed the dishwasher and they added more floor to level it out but unfortunately the old valve leaked and despite drying up the water the larger gaps in this flooring allowed it to spread and it in very little time ruined over 80 square feet of flooring. so never let an ice cube melt or it will cost you dearly. Best option might be to find a company that is more concerned with quality and can better guide the customer. The only reason they get two stars is the fact they are nice and were willing to try but in the end we are left holding the bag... the empty bag of money and now have to turn our lives upside down again to move furniture, remove floors, replace the upstairs sub floor, and put in a quality product. I have asked for the owners to contact me so I can cancel the carpets in the rest of the house that we have already paid for but not yet scheduled. I am sick to my stomach over wasting $13,000.00 and a lot of time. Bottom line, buyer beware and find a company that offers better quality. I only posted a few pics.

Good communication, hard working team members, quality floor installation. Very happy with end…read moreresult !

From the owner: At The Southern Floor Company(formerly Holy City Flooring LLC), we have been providing high-quality…read morefloor installation and refinishing services for over 10 years in Charleston, SC. We have a team of experienced professionals who are dedicated to providing excellent customer service and ensuring our clients are satisfied with our work.

Floor & Decor has an amazing selection of tiles and flooring. It's sure to have just what you need…read moreto take your home from builder to custom. I initially went in search of LVP flooring because I was having a hard time finding the look and the quality I was after. Lo and behold! I found it and then some. There were so many to choose from my mind was blown. I purchased a few samples to take home to make sure I liked them ( your money is returned when you bring back the product). The samples looked and felt great underfoot. The staff here was so very helpful. Every time I came across someone, they offered their assistance. The tile selection is insane....if you don't have an idea of what you are looking for be prepared to be overwhelmed. I kept choosing various ones and they definitely did not coordinate with anything or each other. So I had to take a step back and gather myself! Either way....I will be back to get my flooring from here. Maybe some other things too!

This is definitely a great store to find tile, hardwood and laminate flooring for your home…read more projects. The prices are good. The staff is friendly and helpful and very knowledgeable. They have such a wide variety of all their items and most of it is already in stock. Very convenient!

I had a kitchen backsplash done yesterday. I give this company 10 stars if I could. Fair price,…read morereliable, professional and very skilled. Quick response also. They came from Charleston to Savannah to do my project. I recommend highly.

Harv came to my house, I thought it was going to be a good experience. Did not have proper…read moreinstruction. One guy used my microwave and dented it (small). They left supplies everywhere for me to clean up. I still cannot open my oven drawer. The floor was cut around the stove so grease etc falls UNDER the flooring. It was built up so drawer does not open. Left nails, screws flooring chips on my Proform treadmill. It has not worked since. They sent a guy back out who did not speak English to 'fix the problems' he looked them never returned. The flooring transitioms began coming up 10 days later December 2025. It's September 2026. My flooring and treadmill and Oven drawer is terrible. The center of the floor looks good in the middle of the room. You trip over transition going into bathroom and bedroom. I even had another room to do when they fixed those problems. No Harv, no fix, no treadmill. The guys drove from Charleston and were exhausted. I requested at least one person being extremely fluent in English. Did not happen. I am very sad to write this review. I only wanted a nice, safe floor for friends and family. I had to stop payment after 7 months, they told me if I called the bank and cancelled it they would then come out (after 7 months) We had a fix it appt in May which did not happen. Floor and Decor is also at fault in this transaction and takes no responsibility as Harv (is a third party) Floor and Decor gave them White quarter rounds for a brown wall which looks ridiculous. The quarter rounds from 60 years ago which lasted and looked good are better than these. The NEW ones already look bad. I am not even sure how that is possible. I would go anywhere but Floor and Decor for advice. I was so excited to finally save money to create a better space. I went to the store about 6 times. Only one manager seems to care but do not follow through. Maybe they did not have to, it would certainly have brought repeat business. Use a local local local company for your floors. Harv specifically told me they were in Columbia when I asked them sent a tired team from Charleston.