I was really happy to find out that there is an Eastern Mountain Sports in Connecticut. It was…read morereally popular some years ago when they had so many stores. Right now this is the only store in Connecticut, but one of the workers there told me that they're opening another one in Manchester, Connecticut. That's great! It's an awesome store. This store is right next to Bob's. One of the workers told me that the owner owns both stores. The Bob's side has the toilets. The workers are helpful. There's a good selection of outdoors stuff. You can become a member for free, and you get money back and coupons. There were already some Black Friday deals out. They had a sign that you can rent stuff too. Great store!

EMS is one of the few remaining store fronts to get good quality hiking gear. I recently purchased…read morea new pair of boots in preparation for hiking the White Mtns and the staff was helpful, knowledgeable, and they had my size in stock. Refund policy was clearly explained and I spent a couple days wearing my boots indoors only as they mentioned. Thanks for being such a dependable supplier of outdoor equipment!

Paul from Dick's in Waterford is the best! He's in the bike…read moreand basketball hoop section. A bike expert and totally hooked me up with my Goalrilla hoops. Got me such a great deal I bought 3 of them! Go see Paul for bikes and basketball hoops!

Very organized, clean, and neat store. Well kept in shape by the staff. Easy to shop for items as…read moreit's all grouped in areas. It was a little crowded by the bikes and exercise equipment as the aisles were blocked by stone boxes though. Signed up for their rewards program on the app so can accumulate points as I shop here.

After reading some of these reviews I was a little skeptical about ordering a Lowrance HDS 12 Live…read more They were a a little cheaper than anyone else so I pulled the trigger and ordered. I was expecting to get a call, as other reviewers have stated, wanting more money or something. I did get a call the very next morning just to confirm my shipping address. The one that called was very friendly. After I confirmed my shipping address he stated he just wanted to make sure everything was correct before shipping. Right after that I got a shipping confirmation and 4 days later my package arrived. Once I found out that this is a brick and mortar type of store I was not too worried about my order. It is the online only retailers you really need to worry about. I am very pleased with my order and how smoothly the transaction went. I think they now have a new happy customer. I will be back for sure.

Always appreciated having Defender Marine as a supplier. I've only been purchasing from them for 3…read moreyears but they've always been great. But now, I can't even access their website. Doesn't matter what computer I use, it says I've been blocked. As another reviewer said, I understand that things can happen temporarily. But this has been going on for a while. When I finally got through to them over the phone, the customer service rep asked me to hold on while she got some info from me. Then immediately put me through to the recorded survey asking me how likely I was to recommend Defender. Talk about being tone-deaf. Had to go elsewhere for my needs and Hamilton in Maine was happy to have my business.

Our grandsons have been asking for fishing rods for a few years. The employees at West Marine are…read morevery helpful. None of the adults in our family know anything about fishing. Ryan showed our grandsons how to set up their new rods, tie simple knots, and the type of lures they needed. Ryan even gave them a few local fishing spots.

As a professional mariner; servicing boaters in and around Block Island from all over. It's…read moreimperative to have a good reliable company that can ship needed parts out to the Island. I've called on West Marine Narragansett for filters, oil, inflatable boat repair kits; they always are helpful and even run down to the Ferry to ship it out ASAP. They're a great resource for boaters in southern RI. Thank you; Captain Bob

Picked up an online order for dock lines 20 minutes before closing. Needed to return due to it…read morebeing the wrong color, found a new product and checked out within 10 minutes, we were the last people in the store. The manager, an older man possibly named bill but I don't recall his name, was standing with a younger man(the cashier). The manager looked completely out of it and couldn't be bothered. When it came to process the return the cashier didn't know how to do the return, he proceeded to turn to the manager and ask for help. The manager looked at me and said "you'll have to come back another day when someone who is working knows how to do this" This man wasn't a young new manager, he's been working there for a while. This wouldn't have been a problem but I live over an hour and a half away and can't just come back. The manager just wanted to go home and hurried us out the door. A man shows up after they shut the doors behind us and the manger perks up and tells the man they will stay open as long as that customer needed. Clearly two grown women aren't better than a grown man.

West Marine is a place for people that like boats or the water. This store isn't the largest but it…read moreis conveniently located right on Rt. 1 close to the marinas in Clinton. It has the usual books and maps, clothing, wetsuits, ropes, pfd's, electronic stuff and the like. It also has the little hooks, straps, stickums and other odd little things that can be so frustrating and difficult to find. It you have a boat or even if you just end up around boats this is a good place to poke around and find stuff you will eventually need.

Great local shop , the new owner is a genuinely great guy . Every one is very knowledgeable and…read morewilling to help , or just talk about the hobby(s). Huge new selection and all competitively priced . For any one that had a bad experience in the past just know this place has truly done a full 360 for the best.

Went in to look around after a friend recommended them. While it's a decent drive it was worth it…read more Friendly staff here unlike D&L. Took time to show me a few handguns I wanted to see and give me prices

I have been going to Hillyers since 71 always treated well and great supplies . Very knowledgeable…read morestaff and good customer service.

They have just about anything you are looking for to go fishing or you need to make your own…read morefishing lures.

I find it easier to shop online and compare prices, but when you need something right away, West…read moreMarine's big stores are likely to have what you're looking for. Staff is generally attentive and knowledgeable. They've made cruising easier more than once.

This establishment really needs to try harder on the advertisement front. Nobody on God's green…read moreearth would know this place existed if it were not for yelp or the West Marine website. They provide absolutely no signage to the storefront and normally that would not be too big of a deal but they are so far off the main road I'm surprised anyone knows it exists. The only reason I now it is there is because I live here and often drive that backroad. With that nonsense aside, this is the cleanest, most well stocked West Marine I have ever seen including the Charleston area locations. Immaculate. They even have a parts department and if they don't have the part they will find it. Why four stars you say?! I'm pissed that they don't advertise their location much. While I might be selfish and say I should have this place to myself, I know that lack of foot traffic will end up closing this place.

What a great find! It was a bit out of our way, but well worth the visit. Friendly, helpful staff…read more Good selection of bait and tackle. Store like this are getting harder to find but well worth your support.

I stopped by and also stopped to the building behind them to where a friend lives that i know, and…read morewhile visiting I noticed the people in the back were nothing but ignorant. these guys are nothing but loud noisey and, inconsiderate. They have a dog that does nothing but bark at you. 24/7. No matter time of day. You ask them to quiet him they tell you to shut the f up. At one point last summer (2023) they had a guy that would call you hateful derrogatory names (f*ggot) I was highly disgusted by this behavior!!

great place to hit before going out to fish. very knowledgeable staff and super friendly. Fully…read morestocked and knows the local water