Approximately 1 1/2 months ago, I hired J&B Roofing (Current address 201 Water St, Lucan, ON; see JBRoofingCompany on Facebook) to put a new roof on my cottage just north of Grand Bend. I dealt directly with the owners, Bill and his brother Jamie. After a windstorm yesterday, a number of the shingles blew off of the roof. I've put calls in to both of the owners. No one answered at the two company phone numbers and no-one responded to my text messages. It is my hope that someone from the company will do the necessary repairs, but the lack of any response thus far suggests otherwise. I am open to the possibility that Bill and Jamie will stand behind their company's work and make this right. If they do, I will be sure to revise this review. Unless I get this follow-through, I would advise other prospective customers to beware of doing business with this company.
UPDATE: Bill D, one of the owners of J&B Roofing, returned my call this morning. He informed me that he would go out to do the repair, but that I would need to pay for the labor. I told him that charging me for repairs on a roof he installed 45 days ago was unacceptable. We agreed that he would go out to the site and survey the damage and we could discuss how to proceed after that. He never showed up and never called me back. Concerned that he would not follow through and worried about the workmanship, I had another roofing company go out and give me an estimate for the repair. I was told by the company that rather than using starter shingles, J&B reused the pre-existing shingles, which lacked the necessary adhesive to hold the shingles in place under high wind conditions.
I cannot overstate how ill-advised it would be to hire this company to install a roof. I'm disgusted at my poor judgment in hiring J&B Roofing to do the job. Hopefully, with the benefit of hearing about my experience, you won't make the same mistake. read more