BUYER BEWARE - THINK TWICE BEFORE CHOOSING VANDERFORD AIR…read more I chose Vanderford Air because their website promises "Customer Satisfaction is our #1 Priority," "Quality Workmanship," "Honest Communication," and "Repairs Done Right the First Time." Unfortunately, my experience over the last three years has been the exact opposite. I purchased a brand-new A/C system in July 2023. Within a week, it wasn't cooling properly due to low refrigerant. The same issue happened again in 2024, but instead of finding the leak, I was told to spend more money on a second return. They installed the wrong return box, damaged my ceiling, and later I discovered they failed to connect the drain properly, causing water damage inside my wall that I had to repair myself. In July 2026, the system again wasn't cooling. The technician confirmed the condenser coil was leaking, even though I had complained about refrigerant loss since shortly after installation. When I spoke with Service Manager Dan, he claimed there was no history of my previous service calls until I provided documentation. Rather than taking responsibility, he dismissed my concerns and refused to let me contact the owner directly. After negotiating, I agreed to pay $1,200 because I was promised the leaking coil would be replaced and the incorrect return installation would finally be corrected. When repair day arrived, the crew wasn't even Vanderford employees--they were third-party subcontractors. They showed up with the coil but knew nothing about fixing the return box. While working, one of the subcontractors fell from my attic ladder carrying equipment. I was more concerned about making sure he was okay than Vanderford seemed to be. I requested a call from management and never received one. After spending thousands on a new HVAC system, I've dealt with repeated refrigerant leaks, poor workmanship, home damage, broken promises, and a lack of accountability. Based on my experience, I cannot recommend Vanderford Air.

I have used Vanderford for several years now because I thought I was getting honest care from them,…read morebut I was so wrong. Over the past 4 years I have spent over 20,000 with them only to find out most of what had been done is either useless or not done correctly. Every time I've had an issue they have sent techs out that eventually tell me I needed new coils, new dampers, new plumbing, to have my ducts cleans, and a new outside unit. I don't know a lot about AC so I take it as they are being honest and I just want my AC to run correct. But last year we invested 13000 in a new outside unit, by their recommendation, to fix the new issues we were having and things got worse after that. The house never really cooled correctly after getting the unit and I had humidity issues inside the house. They would send people out to look at it but I was always told things were great. Eventually the compressor in the brand new unit went out and even though it was less than 10 months old and under warranty I was charged 1400 to put the new one in for the "labor" costs. The issues with cooling and humidity continued after the pieces was replaced. I then decided to reach out to a new company to get their opinion on my issues and when the owner of the new company arrived he literally laughed when he saw my ac unit and the work that had been done. He asked who had done it because he wanted to call them himself and complain once he found out what I had been charged. He found holes everywhere in my duct work that had been coved with layers of tape after tape, Leaks around every new damper they had installed and several of the dampers had zero insulation round them and was allowing air to leave the system and hot air to enter. , thus causing my humidity issues and not allowing it to cool the house properly. He also said the compressor issue was because the unit they recommended I buy was not made for the system I have installed and it was overworking and will continue to go out over and over. I have attached pics of just some of the places where you see that they just taped over the issues. He said it was some of the worst ac work he has ever seen done by a "professional". We sat down and went over all the money I had spent with vanderford and what had been done for the money. I was told the majority of what I spent was not necessary if they would have just been honest with me and fixed the root cause of the issue to begin with. Maybe they were being dishonest, maybe their techs didn't know what they were looking for and couldn't find the issue, or maybe they just didn't care to fix it and kept taping the holes knowing I would keep spending money with them. Either way it sucks and Im kicking myself for the time and money I spent with them. The yearly maintenance plan is joke. Had it for 6 years and guys show up, act like they inspect your system and then recommend you buy something to make your system more efficient. FYI.. The new company fixed my issue in ONE day and completely redid the work that vanderford had done and my AC is running better and more efficient than it has in years. Vanderford had been trying to "fix" or "find" the issue for months. Thankfully I called them before the humidity issues vanderford was allowing to happened called mold issues or more in my home. Be careful what "experts" you trust or it may cost you thousands.

Dan was exceptional. He took care of my sink faucet…read moreflawlessly and left it in perfect condition. He checked out everything I had asked him to do and was very helpful. I'm so impressed with this company and his service I'm going to be a lifelong customer. Five stars for sure

The team at 1-800-Plumber +Air is super professional, does a great job, and cleans up after…read morethemselves well. Chad installed our tankless water heater to replace our two existing tank water heaters in the attic. Additionally, a month after the install, I noticed a small amount of water in the drip pan, the culprit was some condensation inside the unit dripping down the venting pipe. I called them to ask about it and they came out that day to fix it. Their pricing was a little higher than other quotes I got, however they also called in a licensed electrician and roofer to make sure everything was done right. The roofer they hired even did an inspection of the roof and let me know of a few deficiencies. The overall experience was great. Chad and his apprentices are nice, knowledgeable, professional, and courteous. I would recommend them if you want the job done right.

This company provided a service that was so efficient and effective. I called to request a quote…read moreand honestly, the hook was when George said "I will not try to upsell you or scare you into buying extra services." I have had that experience with my previous hvac repair company. The crew showed up promptly and explained what they were doing. My air ducts are now clean and my allergies are diminished! All within 4 hours! Thank you.

We had a dryer vent that was completely clogged. It almost started a fire when the dryer kicked on…read more We smelled the burning and called Jorge. He came out the same day and cleaned it out. It was a mess. He also spotted a builder error in the duct and helped me fix it. These guys can also clean out your AC ducts. Good value, great people. I will be calling them in the future.

I knew I had a problem with a drain line in my upstairs unit. My regular AC guy was taking too long…read moreto address the problem so I gave Air Systems a shot. Quick response. They have a minimal service charge and charged a small amount for some minor pipe work. The techs were very knowledgeable explaining my system, and the overall cost was good. They didn't try to up-sell me on anything (which I ALWAYS check for). Nice to now have a go-to AC service - Air Systems!

I had Air Systems Texas come out, Was on Time very nice TEC. They will call you. to let you know…read morethere on the way! Found the Problem fast and Gave us A Quote, price was Fare, Had Repairs completed! Has been a couple of week now, Ac is working Great. Thank Y'all

To add insult to injury after a hurricane, my vet started blowing hot air in 3 rooms. Alliance…read moreresponded immediately and came out the next day. The tech was very nice and checked everything out. He explained the issue was self induced...our filter was too thick...bless him for saying it with a straight face. He made a recommendation on which filter to get and we've had cool air circulating ever since! Great company and would call again!

I had two brand new air conditioners installed by this company. One and a half years in they are…read morelooking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750. Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners. I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

It's been 10 years since I needed AC work and of course I was researching and stubbled onto my…read morereview from 2016. Of course I took my own advice lol. The are super professional with great communication. I had 2 different things done and it was all done well and professionally. Never felt pressure to buy a new unit or anything like many AC places push.

Daryl and Jenn are local they live here, so many ac companies to pick from I don't have to deal…read morewith that, once you have tried the rest, then you get the best it's never the same!! Affordable, professional abs shows up when they say they will. That is getting surprisingly rare to be honest. Very active in the community too. Best choice! The heat will kill you why suffer?

Jacob from Air Vantage came out and gave me a quote on a new 3 ton condenser and coil. He gave me…read morea ballpark price and later called with a little less because he could re-use plenum. The installers Tony and Rocco showed up and did a great job. Everything went according to schedule. They made sure it was done right. When it came time for payment, there was an issue with the initial quote different vastly from the invoice. John, the owner, is taking care of it with as much class as I've ever seen.

We have had a great experience with John from Airvantage. He's friendly, gave us options to repair…read moreor to replace our A/C. Then he gave us more options and helped us come to a quick decision on how many seer unit we should get. Highly recommend.

Absolutely amazing service. D&A is committed to their customers. They install quality products and…read morestand behind them. If you want no-nonsense work done at your home for a fair price, this is the company to use. I would rank them with ten stars if I could.

I can't really recommend D&A. Danial installed a replacement condensing unit a year ago. Four days…read morelater, on Friday afternoon, it quit cooling. Danial would not answer the phone or respond to texts and I had no choice but to contact another service company. They arrived promptly and after an inspection provided me with a list of several items that were incorrectly installed. They wanted almost as much to repair the defective work as Danial had charged initially. I got them to just put a little freon in the system so that I had cooling for the weekend. When reached the following week, Danial responded and was completely unapologetic about his defective workmanship. He did (he claimed) repair everything and make it as it should have been. About ten months later, again on a Friday, the unit again quit cooling. Danial stated that if I wanted service over the weekend, he would charge me $220 / hour for the (in warranty) service. I again contacted another service contractor who responded promptly and advised me that one of the items that Danial had supposedly repaired ten months earlier was still not correctly installed and further, when Danial had done the initial install, he had not properly flushed the old freon out of the system as it was apparent that there was still some in the system. Again, I got them to put a small amount of freon in the system to give me cooling for the weekend. Danial came out the following week and again, supposedly, repaired his defective workmanship. I am now in a wait and see mode hoping I never have to call him again.