We needed cellular blinds for a very wide window of 129". Janine (owner of H-9) never told us that this shade would be too heavy to lift from the bottom up. Thus, the blind won't lift as it's broke. The plastic end caps on the part that holds the blinds broke. The pull cord broke, was installed incorrectly and it cost $211 TO REPLACE ONE CORD. The person was sent to us by J-9 with no warning of the ridiculous cost. One bedroom blind fell apart before one year. I don't know how people like this stay in business. J-9 had a responsibility to warn us of how the weight of the blind would cause problems. However, I have come to believe that with businesses, money is always more important than quantity work, quality materials, and honest advice/people. Never would I recommend them. read more