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    Ivy Direct

    5.0 (3 reviews)
    Closed 9:30 am - 6:30 pm

    Services - Ivy Direct

    Mortgage services

    Mortgage refinancing

    Home purchase

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    First Home Mortgage - Chris Sittig Branch Manager

    First Home Mortgage

    (3 reviews)

    We recently took advantage of the low interest rates to refinance our home loan. With so many…read morechoices available on the inter web, it can be over whelming to choose a lender, let alone the inundation of emails and text messages from unknown loan officers who can be located in any corner of the world. For us, it was important to have a consistent, responsive loan officer who understood our needs and our market, that is why we called Chris Sittig. We have turned to Chris for our lending needs in the past and once again did a great job. He is always professional in presenting the lending options to meet our needs. He is always available to answer our questions directly by phone, text or email and he is willing to rerun the numbers based on our evolving needs and changing markets. Chris was a great communicator throughout the process, which is not the experience we had with seeking assistance from the online lenders who promised low rates. In fact, the loan rate we received from First Home Mortgage was lower than the two online lenders we consulted. There is no doubt, the lending process is becoming commoditized, but relationships can not. In our experiences, when you are making one of the biggest purchases of your life or refinancing, you need a consistent, available and trusted partner and Chris exceeds those expectations.

    I do not recommend this mortgage company. I financed with them and though I choose a 30 yr fixed…read morerate they have found a reason to increase my mortgage EVERY year since. I've purchased three homes and this is the ONLY one whose EVER had a yearly increase. I can't wait to refinance!!

    NVR Mortgage - Our new home

    NVR Mortgage

    (9 reviews)

    As first time home buyers, the experience of signing contracts and working through massive amounts…read moreof paperwork and confusing numbers can be extremely overwhelming. For me it certainly was. I am a numbers gal and I always want to be able to see where each figure ties to. Elizabeth Warner, our Loan Officer with NVR, went above and beyond for us every single time and I would describe her as nothing short of amazing. She has sat on numerous hour-long calls with me while I ask the same questions in different phrasing until I am certain I understand something. She is patient, extremely personable, and does not make you feel like a nuisance at all, no matter the question! She was always easily accessible and if I couldn't get a hold of her right away she was always back in touch with me on the same business day. I never thought I would be in the place to say I trust a lender, but I truly and wholeheartedly trust this woman and her word, and I know she has done right by us throughout the entire process. If you are looking for a lending team that has your back and makes you feel comfortable and heard throughout your home buying ordeal, look no further than Elizabeth! Every conversation with her has been nothing but pleasant and I am eternally grateful that she was the one to oversee our first time purchasing a home.

    My overall experience was great with Michaellynn Bacon the loan processor at NVR. She was amazing…read moreand was the perfect example of someone who takes her job seriously and customer service. She was very professional , responsive and had wonderful follow-up. If I had a question and she did not know the answer she would research the issue until she found the answer. She is a great asset to team and definitely made the mortgage and home buying process much better. If it was not for Michaelynn my experience would have been much worse. She should really teach a seminar to employees on customer service. If you give out awards I would definitely recommend her for one in recognition of her excellent customer service.

    Ivy Direct - mortgagelenders - Updated May 2026

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