1. Ivy Direct

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Fulton, MD

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Ivy Direct

5.0 (3 reviews)
Closed • 9:30 am - 6:30 pm

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First Home Mortgage - Chris Sittig Branch Manager

First Home Mortgage

(3 reviews)

We recently took advantage of the low interest rates to refinance our home loan. With so many…read morechoices available on the inter web, it can be over whelming to choose a lender, let alone the inundation of emails and text messages from unknown loan officers who can be located in any corner of the world. For us, it was important to have a consistent, responsive loan officer who understood our needs and our market, that is why we called Chris Sittig. We have turned to Chris for our lending needs in the past and once again did a great job. He is always professional in presenting the lending options to meet our needs. He is always available to answer our questions directly by phone, text or email and he is willing to rerun the numbers based on our evolving needs and changing markets. Chris was a great communicator throughout the process, which is not the experience we had with seeking assistance from the online lenders who promised low rates. In fact, the loan rate we received from First Home Mortgage was lower than the two online lenders we consulted. There is no doubt, the lending process is becoming commoditized, but relationships can not. In our experiences, when you are making one of the biggest purchases of your life or refinancing, you need a consistent, available and trusted partner and Chris exceeds those expectations.

I do not recommend this mortgage company. I financed with them and though I choose a 30 yr fixed…read morerate they have found a reason to increase my mortgage EVERY year since. I've purchased three homes and this is the ONLY one whose EVER had a yearly increase. I can't wait to refinance!!

NVR Mortgage - Our new home

NVR Mortgage

(9 reviews)

Building a home can be an intimidating process and NVR Mortgage made it seem easy! They were beyond…read morefriendly and helpful and walked us through every step, answering all of our questions. I worked primarily with Carrie and Michael and they were both great. Carrie even took time out of her busy schedule to chat with me after hours and made sure I understood everything. Michael was very quick to answer emails. The service was prompt and I felt confident the entire time. We couldn't have had a better experience and I highly recommend them. As a side note, no one "begged" me to leave a review (as a previous reviewer suggested), they simply asked. This is not at all uncommon for a business to do considering reviews are one of the best resources for potential customers when choosing a service or product.

My overall experience was great with Michaellynn Bacon the loan processor at NVR. She was amazing…read moreand was the perfect example of someone who takes her job seriously and customer service. She was very professional , responsive and had wonderful follow-up. If I had a question and she did not know the answer she would research the issue until she found the answer. She is a great asset to team and definitely made the mortgage and home buying process much better. If it was not for Michaelynn my experience would have been much worse. She should really teach a seminar to employees on customer service. If you give out awards I would definitely recommend her for one in recognition of her excellent customer service.

Ivy Direct - mortgagelenders - Updated October 2026

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