In and out in an hour. From front desk staff to the discharge paperwork it was phenomenal. A…read moreconcierge clinic wouldn't be this fast. The doctor Dr. Gubbels, intake staff everyone was amazing and prompt. Thank you.

I came into the ER with what I thought was a relatively minor issue and ended up being admitted for…read more5 nights. -1 star for the 7 hours in the ER after the doctor determined I needed to be admitted waiting for a room (although the ER nurse did her very best to keep me comfortable) but after that the quality of care was excellent. The unit 2C nursing and CNA staff were kind, attentive, and knowledgeable. They took great care of me through a scary experience. The facility itself is very nice and comfortable, and I had a private room with a bathroom. I was able to have visitors during the day which was nice.

Recently, I had two foot surgeries at the Santa Clara Kaiser. I wanted to congratulate Kaiser for…read morechoosing Dr. Bui at its Podiatry department. Dr. Bui operated on both of my feet so great that only the day after surgery I had slight pain and that was it! As of the second day, I was able to walk around without any pain or discomfort. For my first procedure he gave me various painkillers, anti inflammatory, ... Not only I didn't find the need to take them, for the second procedure I asked him not to prescribe me any medications as I wouldn't need any. To me, these were magical procedures. If I had not experienced this on my own, I wouldn't believe anyone's advice! I feel lucky and grateful for being referred to Dr. Bui by my nephew. Dr. Bui is also my sister's specialist as well yet referred by my nephew. Now, we have an outstanding family doctor. Appreciate it Dr. Bui!

I have Cystic Fibrosis and am on disability due to being evaluated for a lung transplant (lung…read morefunction is around 32%), but that means I need paperwork signed annually to continue to receive my pay checks. Every year this is a hassle. This year I submitted the paperwork on March 24th, then I reached out on April 1st, April 5th, April 15th, and April 22nd. The paperwork was due April 26th and I did not get the paperwork until today on May 7th My disability claim was terminated and now I have to submit an appeal in order to start getting paid again and there is no guarantee it will be appealed because it is from an insurance company through my last employer. I had been low key harassing Kaiser for 4 days by calling every 1-2 hours until I saw results and I didn't get those papers until 2 weeks after they were due. Here is the kicker though - They told me they cannot fax my documents to the insurance company even though I have signed a Release of Medical Information for this company specifically for Kaiser. Ok whatever, BUT THEN they told me they can't even email the documents to me over the Kaiser App in the messages and gave me no real reason why... That is REDICULOUS, how is that not possible in 2026? (I have received paperwork in the past over the Kaiser App, they were intentionally making it harder for me because I annoyed them for not doing their job). Today CNN reported there was a Legionella outbreak at Kaiser and 18 people have been diagnosed ill and 3 died, TODAY, the same exact day my Cystic Fibrosis Specialist told me to come into the office because they couldn't email or fax a document.... This is not the first time I have had issues getting needed documents signed and I doubt it will be the last.

I had my annual dermatology appointment today at the Palo Alto Medical Foundation in Sunnyvale…read more I've been seeing Dr. Olga Afanasiev for several years now. She is a wonderful Dr. She's very friendly, knowledgeable and has excellent bedside manners. Dermatologist is located on the 2nd floor. It's a big department with many dermatologists. It's hard getting an appointment sometimes but I can always message her with any concerns and she can get me in to see her if need be. There is ample parking in front of the building.

This review is for Dr. Huy Nguyen - hematologist…read more As someone who has suffered with significant medical trauma, I am always leery of doctors. I try to avoid appointments at all costs, but I do want to live, so with my complicated health issues, visits are sometimes inevitable. Wow!!! Dr. Huy Nguyen is exceptional!!!!!!!!! He is a hematologist, and he spent so much time going over every detail of my issue with me today while drawing diagrams and making perfectly timed jokes to put me at ease. He is sharp, knowledgeable, and patient!! I'm grateful.

The quality of care I receive here and the Millipedes location is the best I've ever had in my 40…read moreyears of living. Because of Valley Medical and their badass staff, I FINALLY was introduced to a surgeon who validated my life-long struggles and agreed I should have this torture organ removed. FINALLY. After over 20+ OBGYNS. I just had my total hysterectomy. Something I've needed since age 13 and have never been considered for because "maybe you want kids!!" *lol* I'm 10 days post-op and have been thoroughly cared for by the surgeon and her team. I feel amazing. Grateful. and like I finally have some control over my life. 10/10 would remove again with this team Thank you for changing my life in the best possible way, Dr Dagdag and Dr Siegler!

One nurse can ruin a whole clinic. This one does NOT have a caring heart and her skill was so poor…read moreI wonder how come she could even be working at this clinic; try to avoid them. As for me, I will never go to them for help again

I'm here today for my allergy shots. I've been coming here for 10 years and I'm finally writing a…read morereview. The allergy department here is on top of it. All the nurses, who give the shots, are wonderful. I've gotten to know several of them over the years. The front desk is very kind and professional. They always help me out with my appointments. This location is nice because I have other medical Dr.'s in the same location. Makes it convenient for me.

Impossible to book a dermatologist appointment unless you want to wait 3 months or more. Once you…read morebook something, your dermatologist may like they did with me then referred to their nurse practitioner because they don't wanna deal with you for something very simple . Then after you make an appointment with your nurse practitioner they want you there 15 minutes early but they're allowed to let you wait 30 mins past your own appointment time . To be fair the np is really great once you're in front of her.

The Hospital and staff are fantastic…read more The main issue is the parking. There is next to no handicap parking, (far less than a hospital should have, at any rate) and the Valet is often not there, like to take your car, or to bring it back. I've noticed on super busy days they only have one valet at the stand in front of the Building Q. So cars and people waiting to retrieve their cars are stacked up waiting on one poor valet to hustle around getting everyones cars taken care of. The valet service needs to HIRE more people and PAY them better so they stay with the company. This screams bad management. No one should be the only person at a valet stand. Especially not at a busy hospital when people have appointments to get to on time, and there is next to no ADA parking.

I'm sorry- but I can't stand county hospitals! This is why they're given a bad name! My son had a…read more1p appointment to check on his broken wrist and after 45 mins of us waiting in the patient room I asked if we missed our appointment because I had to go to work.... No nurse EVER came in to check up on us or say "the doctor is running late...." Perhaps if there was so communication, I wouldn't write such a horrible review, but this was just awful! After the doctor spent 2 minutes looks at my son's broken wrist, he said "looks like he healed fine...." Which his wrist was STILL SWOLLEN! We went to Stanford and his PCP there was PISSED! She said he needed to wear his wrist brace at LEAST 6-8 more weeks as she ordered 2 X rays and OT! This doctor dismissed my son since he's an older teenager and said he'd be fine..... ughhhh

My Mom had a procedure here early in the morning. It was easy to find parking because it was early,…read moreright outside the hospital. They are organized and check you in efficiently. There is a cafeteria and the cook was making a full breakfast. The waiting area has a screen where you can check on the status of the patient. All of the staff was friendly, competent and eased my Mom's anxiety. Very good beside manner. I received a call when my Mom was done and they led me to the room where she was staying. The nurse was pleasant and then told me to pull up the car so that they could wheel her out. It was easy to pull up the car to the green curb and then we were off. A long day but my Mom felt she was well taken care of through the entire process.

Okay, there is something seriously wrong with the world... I…read morewent to visit my boyfriend at O'Connor Hospital in San Jose. Then when I left, I stopped at the restroom on my way out and totally slammed my middle finger in the wooden door of the bathroom stall. It was really beginning to swell so I stopped and asked for ice or an ice pack three different places. Each time I was told no. The last place I asked was at the doors of the emergency room. I was told absolutely not and that they are not allowed to give anything away! Are you kidding?! Isn't this a fricken hospital?! UNBELIEVABLE!!! What is wrong with people?!

Absolutely DO NOT go to this clinic. I originally scheduled an appointment with them last year and…read morewaited several months before I could see the provider. When I showed up to my appointment they told me that the provider no longer works there and my appointment did not exist. Not once did they call to let me know this prior to me arriving. They remedied the situation at the time (after I complained to them about needing to see a provider) by scheduling another visit with a different provider a week later. I established care with this provider and they were able to help me with all my medical needs. I messaged them to make an appointment for this year, and they called me back to let me know that my provider resigned last September! They had no decency to call or message me to let me know that he left the practice. This office is extremely unprofessional and quite frankly they do not care about you or your health. I don't understand how they can go through so many providers in so little time, that is saying something. Go there at your own risk!

I don't tend to go to doctors offices frequently, but I was pretty impressed with the…read moreprofessionalism and genuine engagement with my questions from the staff here. My only real complaint is that I got a couple bills at very different times. They weren't absurdly high or anything, but it was a bit frustrating feeling like I had settled up bills, just to get another a month or two later. That might be more to do with insurance stuff than the office, though.

Definitely recommend this place thanks to the professional and kind staff. I was greeted by a…read morereceptionist but I missed her name. However the MA Maria was very kind and professional. She worked with Dr. Vasso and got me taken care of really quick. Definitely know where to go next time I'm feeling under the weather. Knowing I can walk in with health concerns and walk out feeling confident that my health concerns were not as bad is a great relief. Maria along with Vasso both gave me the relief I was looking for. My prescription was sent to pharmacy and was ready for pick up when I arrived. Knowing I can walk in and find myself with great dedicated staff is an amazing feeling. Keep it up

Just came in to hope to be seen. Front desk person was extremely rude and unprofessional. She was…read moreshouting across the room instead of letting me walk up to the counter. Across the rooms she shouts "what are you hoping to be seen for?" As if I'm comfortable shouting across the room and disclosing my personal matters with another patient sitting there. I told her I was uncomfortable with the way she greeted me and told her I didn't feel comfortable discussing my personal matters out loud like that. She then proceeded to tell me she thinks I should go somewhere else if I'm uncomfortable. I asked for her name and she refused to give it to me. Extremely unprofessional for customer service in a health care facility.