The quality of care I receive here and the Millipedes location is the best I've ever had in my 40…read moreyears of living. Because of Valley Medical and their badass staff, I FINALLY was introduced to a surgeon who validated my life-long struggles and agreed I should have this torture organ removed. FINALLY. After over 20+ OBGYNS. I just had my total hysterectomy. Something I've needed since age 13 and have never been considered for because "maybe you want kids!!" *lol* I'm 10 days post-op and have been thoroughly cared for by the surgeon and her team. I feel amazing. Grateful. and like I finally have some control over my life. 10/10 would remove again with this team Thank you for changing my life in the best possible way, Dr Dagdag and Dr Siegler!

I was surprised when I went to the medical records department and knocked on the door for 30…read moreminutes with no answer; I then went upstairs to look for the clinic director, but he wasn't there either. The schedule is 8:30 and wait until 9:05 y not vary answer the door.

I had my annual dermatology appointment today at the Palo Alto Medical Foundation in Sunnyvale…read more I've been seeing Dr. Olga Afanasiev for several years now. She is a wonderful Dr. She's very friendly, knowledgeable and has excellent bedside manners. Dermatologist is located on the 2nd floor. It's a big department with many dermatologists. It's hard getting an appointment sometimes but I can always message her with any concerns and she can get me in to see her if need be. There is ample parking in front of the building.

This review is for Dr. Huy Nguyen - hematologist…read more As someone who has suffered with significant medical trauma, I am always leery of doctors. I try to avoid appointments at all costs, but I do want to live, so with my complicated health issues, visits are sometimes inevitable. Wow!!! Dr. Huy Nguyen is exceptional!!!!!!!!! He is a hematologist, and he spent so much time going over every detail of my issue with me today while drawing diagrams and making perfectly timed jokes to put me at ease. He is sharp, knowledgeable, and patient!! I'm grateful.

We saw Dr Kevin and the nurse recently for my two boys. They were both very thorough, professional…read moreand friendly. They never rushed us and asked thoughtful , relevant questions to cover all bases. The front staff was very helpful and professional as well. They made all the paperwork easy. The care we received here was as good as PAMF or Kaiser. I was impressed and my kids thought very highly of the staff too.

We are trying to schedule a mammogram for my mother because she has a lump on her breast . For hte…read morelast month and so far not able to take care my an urgent matter. Last 3 days I talk to 4 different really nice people and NOTHING so far . I guess I need to change drs and find a new clinic .

Went to this clinic for the first time to meet with a new doctor about chronic pain. He walked me…read morethrough the images from my recent MRI, explaining the details of the scan. Then he said he was going to refer me to physical therapy and if that didn't help we could look at other options. I walked out feeling dejected. First of all, I've been to Kaiser PT several times over the years and it consists of an assessment and a sheet of paper with exercises. I think I need more than that. Second, he expressed concern several times for a health issue in my record that is already being addressed by my PCP and others within Kaiser. Everything possible is being done for this issue, but all he could see was a red flag and not the treatment I am receiving. Third, when I asked him about another disorder closely related to the one I was being seen for, he said it wasn't his area of expertise and I would need to see a different doctor about that. I had gone to the appointment thinking he was going to treat the entire issue, not just one piece of it. I think the doctor did the best that he could within the parameters of Kaiser's healthcare system, but I feel like I'm not being heard or receiving good care.

New to us. Doctor was very informative and easy to talk with. She seemed very competent. Going back…read morefor Memory test.

The office itself had a good system in place. Everyone seemed to know what they were doing and…read morewhere to be. I didn't feel confused or lost at any point. I walked out feeling like I had a better grasp of what to do next, and that's really what I was hoping for. I'd say this office is dependable and thoughtful with how they handle patient visits.

Came here because I needed some help verifying my vaccination for the I-693 form. The place was…read moreeasy to find in a strip mall slightly off El Camino. Plenty of parking, easy to book an appointment. Mostly asian staff, sometimes their english is not perfect but they are all very kind. I was happy they ran antibody tests first, instead of shooting me full of vaccines. They have a nice streamlined process and I had my forms in a few days. Happy customer!

I had an exceptional experience in the X-ray department thanks to Karin Fujii…read more She guided me so thoughtfully through my knee and ankle X-rays that I didn't even have to remove my boot, making the whole process incredibly smooth and pain-free. Beyond her technical skill, she went above and beyond by wheeling me over to the lab for my test and staying by my side while I waited in a long line.Her warm smile, genuine care, and compassion made a world of difference during a stressful visit. Thank you so much, Karin, for your outstanding kindness!

This message is for the Dept of Brhabioral and Developmental Pediatrics. The availability of…read morereaching the administrative department for Brian Tang and Dana Won of pediatric behavioral health is absolutely an abomination. It takes three days for anyone to get back to your message. You try calling, and it just goes through to voicemail. You schedule an appointment weeks in advance only for them to change it the day before without informing you via phone call or text. I can't tell you how many appointments I've been on my way to only to see a last-minute MyHealthOnline message from them that they changed it due to clinic changes in their own schedule. They reschedule without talking to you to see if you are even available. I'm at my wits end with this department.

I don't tend to go to doctors offices frequently, but I was pretty impressed with the…read moreprofessionalism and genuine engagement with my questions from the staff here. My only real complaint is that I got a couple bills at very different times. They weren't absurdly high or anything, but it was a bit frustrating feeling like I had settled up bills, just to get another a month or two later. That might be more to do with insurance stuff than the office, though.

Absolutely DO NOT go to this clinic. I originally scheduled an appointment with them last year and…read morewaited several months before I could see the provider. When I showed up to my appointment they told me that the provider no longer works there and my appointment did not exist. Not once did they call to let me know this prior to me arriving. They remedied the situation at the time (after I complained to them about needing to see a provider) by scheduling another visit with a different provider a week later. I established care with this provider and they were able to help me with all my medical needs. I messaged them to make an appointment for this year, and they called me back to let me know that my provider resigned last September! They had no decency to call or message me to let me know that he left the practice. This office is extremely unprofessional and quite frankly they do not care about you or your health. I don't understand how they can go through so many providers in so little time, that is saying something. Go there at your own risk!

I agree that waits can be ridiculously long--can Kaiser hire more staff??…read more It comes across far less efficiently run than other hospitals. However, I feel that the staff are really caring people and are good at their jobs. It must be stressful otherwise work somewhere always understaffed. URGENT CARE: FIVE STARS I went to Urgent Care for a foot injury, and I wanted to give a shout out to Urgent Care at the Santa Clara facility. I was seen by Dr. Hamden Fayad, who, followed up after his shift had ended to give me x-ray test results. Tony (works in urgent care) is absolutely a treasure at this hospital. He wheeled me around and, again, went the extra mile, and made a bad evening okay with his friendliness and helpfulness. The receptionist was also friendly and helpful.

I am extremely disappointed with my experience at this emergency room. I arrived around 9:00 PM on…read moreAugust 13th, and it is now around 3:00 AM on August 14th, and I still have not been seen by a doctor. During my wait, I witnessed patients with serious injuries waiting in the waiting room, including people who were visibly bleeding. It was extremely concerning and upsetting to see patients in that condition waiting for such a long period of time without being treated. If the cameras are functioning, they should be able to show exactly how long patients have been sitting in the waiting room without being seen or receiving treatment. Six hours is an unacceptable amount of time to wait in an emergency room without even being evaluated. What is even more frustrating is the lack of communication and urgency from the staff. People have jobs, families, and responsibilities, and being forced to wait for hours can result in people missing work or being late to work. I genuinely believe the hospital should take responsibility for the impact this kind of excessive wait time has on patients. My experience with Kaiser in Santa Teresa has been completely different. Their patients are seen much faster, and the process of getting evaluated and treated is much more efficient. This experience has been extremely disappointing. Patients come to an emergency room because they need medical attention not because they want to spend six hours sitting in a waiting room wondering when someone will finally see them. I hope management reviews what happened that night, including the wait times, staffing, patient flow, and how long patients were left without evaluation.

I recently tried acupuncture and had a very positive experience. The treatment was relaxing and…read morehelped relieve the tension in my body. I felt calmer, with better energy afterward.

Great experience from the doctor, I feel much better after the treatment. I would highly recommend…read moreit.