If you are looking for an office that violates multiple laws and discriminates, this is the place for you! Starting with the receptionist (Luz), she is a real gem- the most aggressive and rude 1st impression sitting right at the door (great for business). I had to get an attorney involved because she told me on the phone (when I asked for a manager, she is acting manager) I was not allowed to bring anyone with me to my apt due to "Covid" yet I can at any other doctors appointments or lab centers. Low and behold, I arrive to my appointment and see a couple together! I call her out on it and she tells me "you don't know their situation." BY LAW, "situations" don't matter, you have to TREAT ALL PATIENTS THE SAME." Also, PBC's executive order reads you have to make "accommodations" for those that are exempt from wearing a mask. This office chooses to discriminate the disabled and says you have to put your health at risk and wear a mask or you can't be seen, (Essentially, NOT FOLLOWING THE EXECUTIVE ORDER or the American Disabilities Act (ADA)). Luz called me an hour before my apt (on my drive there to tell me she got my letter from my attorney, instead of contacting my attorney, and told me nothing changed- only way they will see me is with a mask. She told me they are "following the CDC" (which states you DON'T have to wear a mask within 6 ft of someone, so I said well then I don't need to in the waiting room, she said
"no you still have to anywhere in our office." Clearly she was NOT the one that should be calling me and addressing an attorney's letter since she doesn't even know what she's saying! She's uneducated on the CDC, the Executive order exemptions AND ADA. I showed up and WORE A DAMN Mask against my health risks and then she tells me they are dismissing me as a patient-what changed from an hour before my apt when she called and said I can STILL be seen??? BY LAW you can't dismiss a patient without proper notice and it has to be in writing. These appointments can't just be on any day, any time, I was in the middle of a cycle and they left me high and dry! Do you want to go to an office that discriminates against your disabilities and treats patients unfairly? How many laws need to be broken???
Palm Beach County Executive order 2020-012 section 4E states exemptions for facial covering. Read the full EO here: https://discover.pbcgov.org/PDF/COVID19/PBC-EO-12.pdf read more