I switched to Partners from another OB I had a bad experience with and have been very pleased with…read morethe quality of care I've received. They are always available to answer questions, wait times are fast, and the doctors are great. Personally, I am so glad I switched over from the other OB and so is my husband!

Their receptionists for scheduling & billing are an absolute mess! They are so rude and are not…read morehelpful. It's so confusing how they operate and they can't give any clear answers.

I've been here for over 20 years. Somehow, this office believes about 50 pages of check-in…read morequestions can be done in less than 15 minutes. Do you smoke? Does anybody in your home smoke? Do you agree to this terms and conditions six different times with Over 20 different pages? Sign here. Does anyone in your family have pancreatic cancer? Ovarian cancer? Breast cancer less than 50 years of age? does anyone family member have those cancerous conditions together on one side of your family? Are you Jewish of a particular tribe? Are you wanting HIV consultation? Are you an existing patient? If you press skip on anything, it cycles you in circles. *if you do not answer all of these questions in less than 15 minutes, they cancel your appointment.* I'm done with this cattle branding farm.

No empathy at this place. I was told my baby had no heartbeat, without any emotion or sympathy for…read moremy loss. I was scheduled for a transvaginal ultrasound and instead was given a regular one on my belly. When I asked if I was still going to receive it vaginally the woman said "you want me to stick you with that thing?" And was very unprofessional. She made me go wait in the lobby for the doctor, sobbing, rather than have the doctor come to me. The staff behind the check in desks #1-3 and the rest of the women in the waiting room all stared at me in shock that I was out there crying my eyes out in the wearing room. The tech never said bye or sorry for your loss. Only the actual gyno said sorry for your loss. Won't be back thanks to that ultrasound tech.

Office manager Amanda & nurse Nancy , along with other direct nurse always go out of their way to…read moreshow genuine kindness professionalism and empathy. Dr Plaza delivered my son after over 15 years of impeccable ob/gyn CARE. We consider her and the practice here family and are so grateful. She is skilled capable trustworthy and very easy to talk to.

Dr Heraux is good. The staff, the people you can actually talk to; is incompetent and disrespectful.read more

Doctor Riley is outstanding, and if I didn't like her I would look for another physician. The…read moresupport staff leaves a lot to be desired. I had what I thought was my two year checkup because I was notified by OBGYN via text telling me it was time to make my routine appointment. When I called to make the appointment, I was told that it was too early to book, and that I should call back in two months. When I called two months later I was given an appointment for two weeks later. On the same day, I called and left a message for Dr Riley's PA to renew my script for HRT cream and I included the script # along with the pharmacy phone number. Since my prescription had no refills left, and my HRT cream container had broken, I did not expect an issue refilling the script before my appointment in two weeks time. Doctor Riley's PA called about the HRT cream informing me that Doctor Riley would not renew my prescription until she saw me first. When i explained that my appointment was not for two more weeks and that I was concerned about the side affects I would have in not applying the cream daily as prescribed, the assistant said that Doctor Riley will not renew the script until I was seen. She said that the HRT cream that I was using was never prescribed to me by Doctor Riley. I told her that I didn't call in the prescription. She' was, in my opinion, very unpleasant and was clearly not wanting to be bothered with trying to help straighten out the mess. After all of this. I received a bill for The office visit. As a Medicare patient you are entitled to free wellness visits every two years, so I've never had to pay and did not expect to get a bill. However, I did receive a bill for the visit. I called the billing department and was told that because I made the appointment before the two years that Medicare would cover, Medicare denied the claim. I told the billing department that I made the appointment based on their notification they sent to me. Her reply was that it was my responsibility to know when the two years had passed before making my appointment. I said I received notification from you to make the appointment twice. My problem is that I was out of script refills and I couldn't speak with the Doctor to get the refill. Now I'm responsible for a bill that I would not have if it were not for mistakes made by the staff of OBGYN of the Palm Beaches. When I asked the PA to check with the doctor again, her answer was no, it was confirmed by doctor Riley not to renew till seen. . She said Doctor Riley had never given me that script and would not renew until I was seen. I said I'm not crazy, I did not call the pharmacy and call in my own prescription. She said they had no record of the prescription that I was using and refused the refill. The same day, I went to Gardens pharmacy and had them fix the cream HRT container that I dropped so that I could at least have a few more days of the cream before my appointment. While I was at the pharmacy, I asked the pharmacist the date and the name of the Doctor that called in the script for me and she said it was Doctor Riley's office.

If you need a doctor after 4:00 they are not available. It doesn't matter what the reason is. If…read morethey forgot to call in a prescription or if they didn't answer a question for you, you are sent to the ER or urgent care. Keep in mind if you are pregnant, you also will not be able to speak with a doctor or ask any questions for ANY REASON besides in the office during your appointment.

I've had the pleasure of going through my first pregnancy with Dr. Hearing beginning in November…read more2024. She safely delivered my daughter at 37+0 in June 2025. I am now going through pregnancy #2, and there is truly no other doctor my husband and I would trust to walk us through this process again. She is so calm, collected, highly intelligent, and hands on. I love that she makes herself available whenever needed and listens to our concerns/questions. Absolutely phenomenal doctor and we're blessed to have her! The front office staff is great along with her medical staff. Very personable and great customer service.

Dr. Hearing is so hands on and really listens to her patients. I gave birth to an incredibly…read morehealthy baby because all the tips and care Dr. Hearing provided.

I cannot say enough great things about Dr. Chaitin and his wife Debbie. They make you feel at home…read morein their office. Dr. Chaitin delivered my son and was amazing throughout my entire pregnancy. He also has performed surgery on me twice with ease. When I had to get a different surgery during Covid, with a different surgeon he woke up early and came to the hospital to sit with me in the waiting room knowing that I was nervous and had to be there alone. He then called my mom to say that he saw me and that I was doing ok. That level of care, commitment and just plain compassion and kindness is unmatched.

I have had the complete opposite experience as the previous person. It's just he and his wife in…read morethe office most days (occasionally an ultrasound technician so not sure what previous reviewer meant by staff) and they are so friendly and compassionate. I did have to go to an outside clinic but that is because this is a small office and they do not have every known piece of equipment there. I too am a healthcare professional and I can tell you that there is absolutely no way of knowing how much something is going to cost a patient and we can't tell you why either. ONLY your insurance can do that. Dr. Chaitin has a sign in every patient room that states this. When it was time for me to do tests he gave me a list of what he does so I could ask my insurance beforehand what was covered and what my out of pocket costs would be. I accidentally showed up on the wrong day after having to deal with a family emergency out of town. But instead of showing me the door neither of them said a word and fit me into their schedule (on Tuesday, their busiest day due to the ultrasound tech being there). I could NEVER say that about another doctor. So glad I found Dr. Chaitin.

As a reminder to this awful tech I experienced!!!!! The woman working on the morning of 8/13/25…read moreshouldn't have said to be there's "no heartbeat " she didn't even say sorry or offer any kind of condolences or empathy!!! F this place. This place has no human emotion !! I have still not received an apology for being told this by the tech. Not the doctor. And forced me to wait in the waiting room crying before the doctor finally came.

Dr Christine DeLio- terrific : First time meeting her: easy…read moreto talk to. Office called on results, everyone so pleasant

One Star: Go Elsewhere. Total Lack of Care. ​My return visit…read morewas an utter waste of three weeks' waiting time. The doctor was immediately sarcastic and unprofessional. When I tried to give a brief medical history, I was literally told, "go elsewhere." The physician showed zero interest in my specific ailment, cut me off when I tried to show photos, and said, "There is nothing there," without a real exam. They clearly only care about fast, routine visits. I left feeling completely dismissed and shaken by the experience. The care here has drastically declined.

I left this practice very early on into my first pregnancy after they mixed up my lab results with…read moreanother patient's and after I attempted to get a Dr on the phone multiple times due to having unexplained intense pain that worried me. When I finally got a nurse on the phone I was told I could just 'take over the counter pain meds'. They didn't want to see me, were not listening to me, and after mixing up my results I no longer had faith in this office to do their job well or take care of me and my baby. As a side note,in the two months I was a patient here, not once did I ever see a physicians. Only midwives and PA's. Which I would not have minded as much if, when I actually had a problem, I would have been able to get ahold of or be scheduled to see an actual physician when I needed to.