Their drop off service was great and my sister was so impressed. I ordered these flowers for her…read morebirthday and she was on her way to lunch so the order wouldn't be dropped off at her house. They offered to meet her at the restaurant instead (which we asked if it was near the next delivery route for convenience). I bought the winter special where a florist chooses, and they did a beautiful job on the arrangement. It was dropped off with the flowers already in a water-filled vase. Really pleased!

I have used Picket Fence twice in the past month. Once for a wedding anniversary and the other a…read moresympathy floral arrangement. I will continue to use them as their beautiful arrangements are exactly what I asked for. I gave them an idea of what I wanted and they went above and beyond! Thank you again!

Great job framing my sketches. Fast and friendly service. Excellent pricing - with lots of price…read morepoint options offered.

I bought an oil painting on a canvas and needed to get it framed. Michelle was so patient and…read moretalked me through all of the options, since I had never needed anything framed. The canvas turned out so nice! She did such a great job and exceeded my expectations. Highly recommend!

Matt Warren is the best! He remodeled my sisters house…read more My husband is a general Contractor in a different state, he and I judged Mr Warrens work as we are experienced in the field. His work, talent, and attention to detail, surpassed all expectations! You can trust and have confidence when you hire him, you will be above satisfied. He treats your home/project as his own. Matt is a true professional. He arrives when he tells you he will . He is always positive and informative. Thank you Warren Builders for turning my sisters house into the dream home she envisioned! You are a pleasure to work with. I highly recommend Matt Warren.

Pro-The people working there are very knowledgeable, helpful and kind…read more Con-They are limited with inventory.

My husband had a brand-new Trek bike (purchased in Pontiac, MI). After biking about 20 miles in…read moreHolland, the bike presented some issues with tire inflation. I took it to West MI Bike, and they were incredibly helpful and kind. Turns out, along with the tires being underinflated, it needed a few other screws and nuts tightened. Really appreciated them making the bike safe, and the bike performed well the remaining time we were in Holland. It also performed beautifully for the Zoo de Mack bike ride. Thank you very much -- really appreciated your help!!

Great products great service all around thumbs up will do business with them again and the…read morerecommended tile installers were very professional and did a great job!

There has been new ownership (Erik King) since the previous reviews. This company also goes by the…read morename Elite Home & Stone Supply. Unless you want to be frustrated and finish the job yourself after spending a lot of money, avoid this company. The selection of products is good and the quality of the granite stone is great. The service, installation, and finishing were poor. We were told installation would be two weeks after the design was submitted and the downpayment paid. Five weeks later, the installation was scheduled. No call, no show! One day off from work burned. Another week goes by after making a few calls and sending emails. Finally, a call out of the blue to install on that day. But only part of the countertops because the "guys at the shop did not polish the bottom of the island. Another week and a half and the island is brought to the house but not the rest of the countertops or the backsplash. After another week, another call out of the blue to come and do the installation. Another excuse; the owner says he left the keys to the truck at home. Another day off work burned! A couple of days later, a call out of the blue asking if anyone would be home for the installation. Finally, the last countertop and backsplash are to be installed. The backsplash sections are not even but supposedly, the wall is not straight so it's the best that can be done. The rounded corners are jagged but "if I use any type of diamond drill, it can be smoothed out." When I started to install the kitchen hardware, the drilled granite access holes are too small, the sink holes do not align with the drilled granite access holes, and the cut-outs for the electrical outlets and boxes are not large enough for the screws to align with the electrical boxes. At this point, the final payment had been submitted and there is no more contact. I texted, emailed, called, and spoke to a person in the office, and no returned phone calls, emails, or text messages. After two weeks, of waiting I am doing the finishing and polishing myself. A two-week project turned into an eight-week nightmare. https://www.hollandsentinel.com/story/business/2023/01/30/west-michigan-contractor-arrested-after-failing-to-complete-work-appear-in-court/69852441007/

My wife and I went to Granite Direct fr a piece of granite for a bathroom vanity and after dealing…read morewith Russ we had it all laid out for with Russ, we had the stone marked out for where we wanted it cut so all of the veins would match (keep this part in mind for later). We then spent the next month and a half finding tile colored to match the piece of stone we chose. We finally got the bathroom to the point where we could have the top set and contacted Russ to make the appointment to have them come out and template. The appointment was set for a Thursday, the people showed up on Tuesday. We contacted the store (Russ again) and said it must have been a mix-up due to similar names on the calendar, the appointment for Thursday was still set. My wife took a four day weekend (Thursday and Friday) as long as they were set to come out on Thursday she may as well get some other things done that Friday. They never showed up. Contacted the store again, "They'll definitely be there tomorrow." (Friday) Again... never showed up. Now bear in mind, we understand that a single bathroom vanity isn't a big dollar job but, it's important to US. Saturday we went and talked to Russ (again), and he said he was having issues with his installers (not our problem but, it's turning into our problem) so he'd show up and do it himself, which he did that following Monday after hours. Asked him approximately when the stone would be ready for install and he said he had a huge job coming up and he wanted to get it done before then so, about a week and a half. Got the call that the stone was ready and made the appointment to have it installed, two weeks after the template was measured on a Friday. Installer showed up at the agreed upon time WITHOUT the backsplash. He said he would get the situation resolved and contact us first thing Monday morning. Monday morning came and went and I heard nothing, as I work about a mile down the road, I drove up to the store during my lunch hour to find out why it is so difficult to get a simple vanity installed in a timely manner and wound up being berated by Russ in front of two other employees. I was told "I'm tired of being yelled at over this job..." (pretty sure I hadn't yelled at him once, and he'd definitely know about that) "...we can just come pull the granite and be done with it." Now, please realize, if this had been for me personally, I would have said "Let's go, I'll follow you. Just give me back the money I've already paid you." and I would have found another source for a countertop. But, it's for my wife, and one does not simply toss a month and a half of tile searching with your wife in order to make things easy. It's Wednesday morning now, my wife sends me a picture of the countertop via text(Remember what I asked you to keep in the back of your mind for later?), I look at the picture and the countertop is backwards. The part that we had drawn pictures of, and spent 45 minutes discussing the layout of the grain in relation to the splash... all wrong. Long story short. Find someone who will appreciate your business for what it is, big or small. It's money you earned and want to pay for a service that's deserving. Granite Direct in Kentwood (Grand Rapids), Michigan is Definitely not deserving.

I sell here all the time. I have also found some great buys for my home. Prices are very reasonable.read more

Just moved to town and they got me a whole new set of blinds within 3 weeks. Great team, from sales…read moreto install.

We've had our cellular blinds for almost 6 years now and our room darkening blinds for our bedrooms…read morefor 5 years. We really think they are great. Had two that had an issue and were replaced immediately. Art did a fantastic job replacing the one in our dining area today. It took only 2 weeks to get the replacement which with the pandemic is amazing. Great customer service. Art is a very personable guy. I wouldn't hesitate to get these again if I were in the market for blinds for my windows. We have the top down, bottom up which certainly helps with the sun in the summer and keeps the heat in in the winter. The Lannings