1. Ivan Smith Furniture

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Nacogdoches, TX

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Ivan Smith Furniture

5.0 (1 review)
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4 years ago

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A1 Country Appliance

A1 Country Appliance

1.0(7 reviews)
5.4 mi

He is very disrespectful. I have used him three times because I am a firm believer in people having…read morebad days. Time and time again he has disrespected me and my mother. The third time was the worst of all. I had a stove go out and he came over to fix it. He said it would cost $400 to fix. He told me he had a refurbished stove for me for $190. I didn't like that it was coiled top but it was cheap. The paint chipped off leaving brown rings everywhere after only having it for a day. It only came with one rack for the oven. The light went out on the third day of having it. And it shocked me. I told him it shocked me, his son came out and fixed the problem. Then he calls me and tells me I wasn't being shocked enough and that that wasn't his fault I was getting shocked. I also wanted to let him know that I just wanted him to fix the things that were broken that was it. Or even give me $100 back and he could have the stove back and I would get a new one some where else. He would not let me say that and hung up on me. Before he hung up he got mad because he had to call me at 7:30 at night. I told him that's not my fault and he could have called me all day and refused to do it sooner. He is a very mean and untrustworthy man. He told me I had a 30 day warrenty on that stove and wouldn't even pay the respect to come out and fix the things that were wrong with it. Honestly his son is very sweet and helpful but Mike is horrible at customer service and being a professional. I will never call or work with him again a day in my life and I hope you don't either.

Misdiagnosed the problem put in a part I didnt need ,didnt fix the proplem cost me over 400.00…read more Basically told me sorry about your luck and I find out latter after talking to a friend, Mike did the same thing to him 400.00 bucks down the drain. This is my first time to write a negative review but Im kinda P.Oft.

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Sears Hometown Store

Sears Hometown Store

1.0(2 reviews)
2.0 mi

Please make darn sure you don't mind being stood up by Sears Technicians/Repairman. Not only have I…read morebeen stood up (3) three different times waiting from an 8:00am - 5:00pm WINDOW! But the repairman is NOT Certified on Lawn mowers as he disconnected the Safety wires to the Left control arm on my Zero Turn mower! Then he tells me NOT to let the mower idle in high (full throttle) because it turns or crawls to the left. After calling Sears and talking to maybe 20+ Sears agents, there is not anyone who will call you back to see what in the world is going on. I was told of (3) three different email address's to send pics, video and my complaint to and still nobody has called me! I've been telling those Sears workers they need to be seeking employment because at this rate Sears Hometown won't be around much longer. Leslie On Oct. 28, 2021 a technician was supposed to show up. No one shows up but that NUT of a repairman filled out the Sears estimated cost and signed it with an X. But the other times he doesn't fill out any Sears Estimate anything? WTF!!!!!

Good inventory and helpful staff…read more But those are negated by money grubbing corporate policies that hinders them in selling 99% of their appliance inventory. Tried to purchase a refrigerator today. I could pay with cash, check, or card. I was not allowed to purchase it without a Sears credit card. Was told by the salesman that he could sell me anything on the floor as long as I used a Sears card. As much as I'd like to support my hometown store, I will NEVER be doing business with them again. Absolutely disappointing.

Ivan Smith Furniture - furniture - Updated November 2026

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