I stopped by here looking for HDMI cables for my team members to connect their monitors…read more The store closes next month. Thus why the shelves are emptying out. They have a staff member at the front door. I asked if where I could find the HDMI cables. He said they don't have much. He showed me the $100 single cables they have. They are really good quality. I told him they have HDMI cables on Amazon for $10 or so. He said they are poor quality. He showed me some Best Buy branded ones for around $10, but they didn't have any at this location.

I stopped shopping at this particular location a few years back due to the customer service…read moreexperience. It operates like a big chain store and they really could care less about the people buying their products.

Trustworthy! very good at his job. He fixed my tv and he did a really good job! Highly recommend…read morehim.

From the owner: We specialize in electricity & low voltage maintenance and installation (cameras installation &…read morerepairing televisions and electronic equipment...) - Cctv installation. - low voltage cabling installation. - Cameras installation. Handyman Services - electrical - paint - drywall - trim - General small jobs

I've come in here a few times for some smaller items or to use the random $10 credit that I receive…read morein my email. Employees are very helpful and check out is pretty quick.

Shopping here is like using matches while I bathe in gas. The experience is lonely and if you try…read morehard enough you could actually get your feelings hurt.When they started they used to use secret shoppers to test the experience. I am not sure if the service we get is poor because they purposely need more help and they treat everyone bad in case we a secret shopper or if the millennials and others so unlucky to work here just really think their whole job is to stand around and hopefully see someone steal or maybe they think we all don't have any money and are not worth it. BEST BUY. Go to commission and watch ya sales soar when these kids might have to sell something When they first opened it was glee going here to come out with some over priced gadget, now I just go online and buy from anywhere but here.

Took my Fender amp in for repair a few years ago, fix the problem fairly quick, had other jobs…read morefirst and I knew it might be slow getting it done, but got it done pretty quick. Taking another one to them tomorro!

Very happy with their guitar amp repair. They were not reachable via phone, which is unfortunate…read more But they successfully repaired my Vox AC30 for a reasonable amount with a quick turnaround after I had issues with a local repair place on Ann Arbor. The biggest wait was Vox getting back to us about warranty. Repair took a couple days max from that point. I'll be going back here if I ever need amp servicing again.

I have a 2015 Pioneer Elite receiver that since new would intermittently lose the display. It…read moresimply would go out, all black face. It would be on for months at a time, and go out for months at a time. I took it in under warranty, the display was working when they got it, so they sent it right back. Tried again around 2019 with a Pioneer service center in Lansing, had the same result. Asked them to hold on to it, turned on, to see if the display would go out. It didn't, they told me to come and get it. Cost me $175 for basically nothing. Now, the display had not worked since last Christmas. I decided to take one last chance on repairing it by taking it to Craig's. I liked mostly what I read in the reviews, even though they were NOT close by. I dropped it off on a Saturday, explained the problem, they plugged it in and saw the problem also. By Tuesday they called me back after doing a diagnostic on it and explained the problem. They told me what parts they would need, how much it would cost, and if I agreed, that it would be ready in a week. I agreed to their price, thought it was reasonable and in line with what I was willing to pay, and it was indeed ready within a week. They showed me that the display now worked, and for the first time in eleven years, my receiver is now fully functional. It is a very good receiver, have no qualms about it. Everything else on it works fine. So I am pleased as punch to have it back. I recommend Craig's. Treated me well, did everything they promised at what I thought was a reasonable price. I would go back. (Even though they are 50 miles away from me.)

they just don't fix tv's. took a 4 bulb infrared panel for my sauna tent to them because the timer…read morekept shutting off after a couple of minutes. called me 2 days later all fixed for a little less than I was quoted. I'm satisfied.

Avoid this Place. Came in for a easy data transfer but the…read moreguy upfront is straight up rude and then on top of that he wanted to take all day for the service. I said No Thanks going some where else. Went to Micro Computers, got it done within 2 hours

Owner reached out and explained his situation. I understand there service is excellent i was to…read moreharsh.

I swear, there just isn't a video game store like Disc Replay! And the Livonia location is a…read morelegendary Pokémon! :) I purchased over 150 items from this store and the store manager Issac and the very helpful staff member Michael worked with me for hours and hours and hours until we were finished! I can't express enough gratitude for these people because 150 items does take a while and they helped me till the end like the champions they are! They even stayed open later to help me! I used to work in retail myself and I know how annoying that can be and they did it with a smile! Seriously, if you are looking for good service and excellent prices for video games this holiday season, then the Livonia Disc Replay location is your first, last, and only stop! :) P.S. Please give these staff members raises! :)

This store is amazing the people are nice and helpful. I'm here every other weekend. Everything…read moreusually neat and in order

Wish I could give zero stars. Came in to get kid headphones. From the start, the sales lady seemed…read moreto not want to help. She mentioned two headphones that might work. She said JLBs and then pointed to the clearance rack on other side of store and walked away. So I went up to her again and she rolled her eyes and pointed from far away. So I asked her why she was being rude and I just wanted help. She immediately points at my child and stroller and says "are you stressed out because you have all this to handle". She was condescending, very rude and childish. Actually no. I travel all the time with my children and I got this down. But should a sales rep even say something like this. She obviously is lazy and didn't want to help. I asked her for her name and she immediately covered her name tag. It said "sterile". So not sure if that's her first or last name. I walked away to go find water. I came back around and saw an Asst Mgr, Mike, talking to her. She started laughing as I asked if I could talk to him. He didn't even want to talk to me. Both were extremely unprofessional and childish. Definitely will never go into that store again. Just another reminder why I live in Hawaii and away from people like this.

Airport delays suck. But I stopped here on a whim, and ended up getting a great deal on a good…read moresounding pair of Onkyo headphones. The sales lady was really cool. She must have helped 3 other people while I was comparing cans. As soon as she realized I only cared about sound quality, in pretty quick succession she had me try 3 different headphones, plus the Sony's they had on the floor. (might have gotten the Sony's, but they got horrible reviews on Amazon for the head band cracking) If you're in the Detroit Airport, definitely check this place out for headphones!

Unbelievable. I bought a $100 headset in this store and then ran to catch a flight. The headset…read moredoes not work so I called the store - number doesnt work. I then tried to get a hold of Hudson/Dufry, yes the massive conglomerate, regarding a refund or exchange. They arent taking calls and no one has returned two separate emails over 4 weeks. What absolutely terrible experience and service.

Hi. I went on the phone with brook stone and I was on hold for 30 Minutes and then someone picked…read moreup and then I tracked my order and then they told me my order was canceled I was upset because it was a Christmas gift we have been waiting for so we were kinda upset. And I ordered it on the 10th of December and today is the 28th WOW They did not knowtify me