After dealing with a horrible PM for our duplex, I decided to be picky choosing my next PM…read more I am an out of state landlord, so it's extra stressful to have an incompetent PM. Thankfully I found Keyrenter! Dana and her team really exceeded my expectation. Our old PM couldn't rent out the place even in the peak seasons, never visits onsite, forget repairs, and was not responsive. On the other hand, Dana's team was able to find a tenant in about a month, right before the holiday season when market started to slow down. Bailey went out to show the unit, and was on top of everything while our unit was vacant. Dana's team is easy to reach, call or email, and very responsive. Everone is super nice. I didn't think I'll find a PM who really cares and work hard for my property, but I did. If you don't want to worry about your property, and constantly manage your PM, I'll definitely recommend Keyrenter Chattanooga to anyone who's looking for PM.

Keyrenter did such a great job of managing the renovation of my property and getting it rented out…read moreat a higher rate. They're especially great for out-of-state owners. I appreciated their consistent and prompt communication, their efficient systems and record keeping, and their expertise and recommendations for the best way to get this done. Dana and Bailey are a valuable and reliable part of my real estate investing team.

Bad service and broken promises. It was really not a good place that I rented out of. Rats and mold.read more

From the owner: A steady income is a driving force behind your motivation to own a rental property, but receiving…read morepayments on time from decent tenants can be difficult. Take the stress out of operating your piece of real estate with help from the professionals at Bridge City Realty, LLC in Chattanooga, TN. This proven property management company is dedicated to serving clients with efficient solutions that increase investment potential. From real estate listings to tenant screenings, these specialists have you covered with top-of-the-line services that take the burden out of managing multiple residential and commercial properties. You can lean on their expertise in the areas of landlord-tenant laws, as well as compliance codes. They take pride in setting up rent collection and enforcing lease agreements. Are you searching for a new home? Whether you're looking for flexibility or affordability, renting a home instead of investing can often have more advantages. This trusted property management team understands that you need to spend less time worrying about fixing your property and more time living, which is why they offer a wide range of cost-effective rentals across the region. From single family homes to studio units, your options are endless with help from these experts. Whether you need help managing a property or want easy access to the latest rentals on the market, Bridge City Realty offers the solutions you deserve...

I was with CPM for two years before the owner sadly decided to sell the duplex I was living in. CPM…read morewas truly so good to me. What impressed me the most was how they had never seen me in person before, but right away knew me by name when I stopped by their office one day and only identified myself as the Kirby Ave tenant. Another time, I had accidentally submitted payment online twice and reached out to Melanie (via email) on the weekend after hours for assistance. She personally called me ASAP to resolve the issue for me. CPM also promptly responded to all emails and maintenance requests. Their team truly goes above and beyond to take care of their tenants. When I found out the owner was going to be selling and decided to tender my move out notice, CPM made sure to make my transition as smooth as possible. They voluntarily informed me of how to avoid extra fees, and even replied to my emails after turning over the rental to a new agency. I would highly recommend CPM to any owner looking for a lease agency or any tenant looking for a property to rent! (:

I went to view one of their properties which was a duplex. However, I only viewed one side because…read morethat is the side I requested to view. After viewing the property my sister and I immediately applied because we loved the home. We were approved and we received the lease agreements. I noticed that our lease had a different address so I made management (Melanie) aware of this. At first Melanie said she did not notice the slip up. Then she came back to say we did not put the correct address on our applications and there were two different addresses on the application and the home we viewed was taken because someone had just got approved for it. So she went ahead and processed our applications for the other side of the duplex, without checking with us to confirm that is the side we wanted or even notifying us that the actual side we went to view was already taken. She told me we could receive our reservation fee back since it was their mishap. This was all said via text message. I confirmed for her to do that and cancel the application. Then I asked her about another property that was available through them. She first told me the property was taken then she came back to say it was available. She started quoting the prices for the home and I told her I would need to discuss with my sister first. I also told her we would need to view the home first. She gave me a link to apply to view the home. Then she reneged on her initial offer to give me refund and said if we did not choose a home within three days then our money would be fortified. However I still wasn't able to even view the home because they didn't send me a email. I informed her of this and she waited two days to reply to me to give me the code to enter the home. After viewing the home we did not think it was worth the money. So I asked Melanie about our refund she said she would give us in the beginning. She then said it was fortified because either we could get a refund or choose another home, which she never said to me. I never said I wanted to purchase the other property I only inquired about it and viewed it. After going back and forth with Melanie in emails and text I finally told her I would like to talk in person because there seem to be a lot of miscommunication. She never replied back to me. This whole experience with Chattanooga Property Management has been unprofessional and displayed bad communication. I informed Melanie that I just had a baby two months ago and I am currently paying for school so I do not have money to lose, especially now during this pandemic. She did not seem to care one bit. Either we could choose a home we did not like and pay even more money or we could just lose our money all together. I would not recommend this company to anyone !

the most unprofessional company I have ever had to deal with. lived in a rental for a year- no one…read morewould would ever respond to our complaints regarding problems with the house.

Charged me twice for electric and won't answer the phone. I am frustrated with this company and…read moretheir lack of initiative and response to this on going problem.

Extremely poor service. Tenant requests for help are ignored. Apartments sit un-rented for months…read morewith no action by Walldorf as evidenced by the for rent sign inside the garage instead of posted in front of property and no ads posted. Owner calls usually returned only after several days later, if at all. Do yourself a favor if looking for property management - hire someone else as I finally did.

Waldorf is the worst management company I've ever encountered. It took them 5 months to repair a…read more6" hole in the wall that led outside and was there when we moved in (hidden by curtains), the bathtub foot broke and they never fixed that. They kept our $1500 deposit of which we placed 9 calls looking for a reason and they never returned the call. It's too costly to sue these people but do yourself a favor, don't rent anything from them.