Rude. My 4 year old had to use the restroom and was denied because "they don't have one". It was in…read morethe middle of a snow storm and we were not from the area and trying to get safely home. The woman working was cold and rude. Sometimes even if unable to provide the necessary request a little common decency goes a long way. Hire nicer people! However the employees at the Mexican restaurant across the street were very kind and allowed us to use their restroom.

I don't usually like to publicly talk bad about a company but post on FB and a yelp review must be…read morethe only way they will respond. I have called corporate 4 times and left 3 voicemails with my phone number and emails on their corporate contact us website and still no reply from upper management on how they need to handle weather emergencies better in the future. This is exactly what I emailed them I have tried calling several times and left voicemails with no call back so I'm hoping an email will get through. Let me start by saying we normally love the store in Ithaca and stop there often for gas, jerky and snacks. However the night of Sunday November 10th at 6 pm was very disappointing and a poor business decision by the manager of the store. The 2 girls that were there were just as scared as everyone else and were trying to do as their manager told them on the phone as she was not there. There were about 20 cars that suddenly got off the expressway there because we all got the weather warning for a tornado in the area, to seek shelter. When I walked in I told them what was going on and that we needed to seek shelter in their restroom. I was there with my mom, myself and my husband and my mini Australian Shepard who is a wonderful dog and loves people. All of us woman and girls went into the girls restroom and all the guys went to the men's restroom. Thank goodness I had Allie (my dog) because she was a great comfort to everyone there especially the young girls who were crying but then started petting Allie. One of the workers came in to the restroom and said she had called her manager and the manager told her to tell everyone to get out and get back on the road. Mind you the tornado warning was still going on and the weather was atrocious outside. None of us were threatening in anyway, just all family people traveling back from being away. We all said I'm sorry but we aren't leaving. It will be done in about 20 mins and then we will be on our way. She said her manager said to call the cops. She then told all the guys that in their bathroom that she was going to call the police. My husband who is a well mannered well respected man told her he understood she was trying to follow her boss's instructions but that it was a terrible business decision and to go ahead and call them if that's what she needed to do, that by the time they got there it would be over and we would all be back on the road. And yes many were actually shopping and just visiting with each other. I have screen shot the messages we had received on our phones but I'm sure it's not necessary to send those as everyone knew of the tornado in that area. This was a heartless move by the manager. The girls working were also shaking up as well. I would appreciate an email back on this situation and I'm sure you received many calls and or emails about this night. Tina

Awesome people very great place to stop love how it's a little old fashioned . Takes me back to…read morewhen I was younger

Why do stores think they can charge 25% more at the register than what the sign says. You point…read morethis out and the clerk shrugs her shoulders. Rip off!

The Mobil in Alma may be a nice store very clean but the customer service i absolutely disgusting!!…read moreI've been there twice and both times the woman that works nights is nothing short of rude and very disrespectful! she likes to slam things down and huff and puff if you take too long for her liking. maybe It's because I have tattoos on my face and I don't dress like woman should but the way she has treated me just made me feel like I wasn't even a person to her. so disappointing that I have to drive twice as far into town then I like but would rather do that than be treated as if I'm a piece of garbage.

All employees had their masks pulled down below their chins! Asked my cashier Juston to pull up his…read moremask and he refused!

Great gas station. Prices are always cheaper here compared to other gas stations. They offer more…read morevariety of drinks in their soda fountain compared to other gas stations too. Easy in and out with lots of pumps.

Generally very helpful and I appreciate that!! Seldom find anything out of order and that is…read moregreat!!

Good size gas station with lots of pumps. They even have E85 which is hard to find in this area…read more Pumps could have used a good cleaning and it only has one way in/out. Prices are better than other stations in the area.

Wow! We been driving for a while we stop here to get some gas and they do not have any gas. I…read morehave never heard of a gas station running out of gas since the early seventies. What the heck? Don't these people measure the tank amount like all the other stations to make sure you always have gas? Ugh. Thanks.

This is an ezmart/shell station/McDonalds. It's located right off the freeway making it a great…read moreplace for a convenient fill-up.The gas station attendants have always been friendly. They carry three news papers (the morning sun, the Detroit Free press and USA Today). The attached McDonald's is a little slow.

Stopped here on a couple occasions because my tank was on empty, and both times, none of the…read moreworkers or customers were wearing masks. Wouldn't recommend this gas station to anyone, they disregard safety.