Disrespectful of patient's time.
This is the second time that I've left this office without seeing a doctor after being left in an exam room for over an hour.
My appointment was scheduled at 8:30 on a Monday morning specifically so there would be less chance that the doctor was behind and so I could make it to work at a reasonable time. They request that you arrive early so that you can complete paper work. I checked in online and arrived early as requested. After a short wait I was taken to an exam room where I had blood pressure taken and then another assistant asked about symptoms.
I then waited until 9:30 (an hour after my 8:30 appointment time) before asking if there was any idea of when I'd see a doctor as I needed to leave for work. I was told someone should be in soon and she'd tell her (Dr. Blake) to see me next. I waited until 9:45 but had to leave for work.
I find it unacceptable to make patients wait for 1:15 minutes to see a doctor. We have jobs and our time is precious. Serious improvements are needed to the scheduling process.
I will not be using Ithaca Orthopedic Group again. read more