All the way around, I felt extremely uncomfortable with Kevin and my overall experience, to the…read morepoint that I had to pay someone else to do what they didn't. The fact that I had to catch multiple errors on their extremely disorganized report, and walk him through them all, and then the other inspector caught things he didn't, is extremely perturbing.
I had to pay someone else to re-do the inspection that I paid "integrity" to do, when it became clear that Kevin had performed an inadequate inspection.
Some of the major issues I had with my experience:
Kevin told me that there was no discount on the fee for paying cash, but when I went to pay with a credit card, he decided to charge an additional fee for the credit card processing charge (not legal to do). Btw, I've since used two different inspectors, both took credit card, and both charged at the rate they quoted, no "mark up" for using credit cards.
Extremely disorganized report - no breakdown of critical issues, moderate issues, maintenance issues... just EVERYTHING, good and bad, in one enormous list
Inaccurate report items - report points out different issues (e.g., GFCI lacking) and then contradicts itself (noting no problem with GFCI in other summary parts of the report)
The fact that there are many photos of things that were perfectly fine (e.g., fire pit), yet not a single photo taken from within the attic, zero information about the furnaces leads me to believe that he never went in the attic at all. He showed claiming to have had hip surgery, but said he would go in the attic. He then was unable to ever provide any information about anything in the attic.
The furnaces both had open cover panels, as noted by the inspector I hired. That is a safety issue, and had Kevin been in the attic, one would hope he would point this out. And have photos of the furnaces, which were in plain view and easily accessible
Roof inspection was insufficient, with a complete lack of detail. Every other inspector I've talked with uses drones for 2nd story roofs with no issues whatsoever.
The pool pop-ups and hot tub were working just fine for the other inspector, as were gfci. Kevin apparently didn't test them properly and marked then as faulty.
There was a lot of talk about integrity, but at the end of the day, Kevin took my money, did a terrible job, and never made it right. I would avoid this company and inspector at all costs.