I do not love this salon, at all! After reading Marisol's great reviews, I thought I was in for an amazing color and cut. Boy, was I wrong! I should've just done a random Groupon since it would've turned out better. I love to give amazing reviews and encourage people to go to great places, but this place has ineffective management that won't even back this stylist's work! They won't call you back and make a multitude of execuses as to why they can't follow up after two weeks of phone calls and e-mails.
Attached are pictures of my non-fabulous hair color when I asked 5 times for cool tones, no orange or warm colors and a stylized cut. I was willing to pay more for all of these services, but was reminded that I was getting a discount by a professional stylist "trained by the best in N.Y." Give me a break! A mediocre hair cut followed that razored out hair and I was told by her not to let just anyone else do this highly trained maneuver. The whole time she tried to upsell me (5) times, before she even started the initial work, with a "severly needed" $175.00 keratin treatment. I should've jumped out of the chair had I known what was to follow next. She did my roots orange (I asked only for a highlight, low light weave) and told me she doesn't know what she's going to do until she starts on the client, and that a weave is out of style. Then, just tell the client they are not a good match-be honest! Stylist is nice enough but not what I would consider a designer hair stylist.
*Actually, we had agreed on the work (cut and purple), as the price kept climbing and climbing! I did ask for edgy purple-I'll let you decide how professional this is.
Bottom Line: To this day management let me know they had to decide if they could even get back with me for damage control, refund. The stylist did not at all listen to what I had asked for, went off on her own rack-up-the-bill escapade and did not return my calls for four days. She is nice but probably not suited for someone who doesn't give her total "artistic freedom", $200, and pretends not to see other clients hanging out in the cubicle with her eating ham sandwhiches-akward to say the least! A truly Odd, unprofessional, and discourteous experience; the reflection on this particular salon is lasting.
Unfortunately, this $200 "NY professional" hair job took $150 to fix and the Aveda stylist let me know how "jacked up" my hair was. Thanks, I know...don't even risk this one! It'll end up being one of the most unprofessional wastes of a lot of hard-earned money out there! read more